Provider Relations Representative, Sr. jobs in Conway, AR

Provider Relations Representative, Sr. supports, develops and maintains service relationships with all participants (physicians, providers and administrators) of a provider network. Responds to electronic and direct inquiries from clients about policies, rates, changes, referrals, eligibility, credentialing, etc. May provide guidance or expertise to less experienced representatives. Being a Provider Relations Representative, Sr. typically requires a bachelor's degree. Typically reports to a supervisor or manager. The Provider Relations Representative, Sr. gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. To be a Provider Relations Representative, Sr. typically requires 2 to 4 years of related experience. (Copyright 2024 Salary.com)

S
Sr. Field Service Technician - Arkansas (Remote)
  • Signode -Sr. Field Service Technician
  • Little Rock, AR FULL_TIME
  • Sr. Field Service Technician - Arkansas (Remote)

    Apply Now

    Description/Job Summary

    Compensation:

    • $35.50 - $42.75/hourly based on experience and background


    Benefits:

    • Signode offers a comprehensive benefits package to full-time employees, which includes health, dental, vision, 401k, paid time off, life insurance, wellness perks, and more. Benefits begin the month following the hire date.


    Summary

    Perform duties to install and provide on-demand/scheduled service and training for all general-purpose equipment with a wide variety of industrial and customer specific application machines.  This position requires daily travel by auto with frequent overnight stays.  Daily drive time is usually from 1 to 6 hours on a given day.


    Essential Functions

    • Perform daily task in accordance with all Safety regulations and protocols. Completes all safety related training on time and to expectation. 
    • Ability to timely, accurately, and effectively document daily service activities and expenses in the appropriate recording system.
    • Identifying complex problems relating to customer and/or machines, reviewing related information to develop and evaluate options and implement effective and strategic solutions.
    • Read and interpret complex blueprints, wiring diagrams and schematics as required for installation, repair, special upgrades and retrofits of customer equipment.
    • Technical support and training to Signode Technicians.
    • Monitor and manage their schedule service calls for accuracy and completion.
    • Diagnose and troubleshoot equipment breakdowns involving mechanical, hydraulic, pneumatic, electrical and electronic functions, preventative maintenance calls, disassemble units, replace defective parts.
    • Make adjustments and test for proper operation on designated equipment assigned.
    • Under supervision, coordinate proactive pre-installation meetings with customers to review installation procedures and both company and customer responsibilities, inspect sites for product compatibility and install, adjust and test equipment.
    • Proactively report and follow up on potential unsafe conditions and suggest effective solutions.
    • Maintain effective customer relationships via professional explanations of product failures, nature of problem and recommended corrective actions.
    • Communicate essential information on a timely basis to key stakeholders such as customers, management and engineering.
    • Intermediate PLC knowledge to troubleshoot and repair equipment programmable logic controllers.
    • Identify upgrade and retrofit opportunities and notify appropriate parties to assist in quotation proposals.
    • Design and conduct training programs for repair and/or preventative maintenance. Audiences include customer and company service representatives.
    • Prepare comprehensive, non-conformance reports and service bulletins.
    • Work with Regional Service Manager to assist on appropriate inventory sourcing levels and specific parts as it pertains to their assigned equipment.  


    Position Qualifications


    Education: High School Degree, Technical or similar College Degree 

    Experience: 4-5 years of transferable experience. 

    • Electrical, Mechanical, Blueprints, Schematics and PLC background 
    • Microsoft Office skills (Word, Excel, Outlook, etc) 
    • Desirable: Professional course (electrical or mechanical or automation courses). 


    Functional Success Drivers: These competencies are what we require for an individual to be successful in this role.

    • Safety and security 
    • Team player 
    • Customer Focus 
    • Decision Making / Judgment 
    • Independence 
    • Results-Oriented 
    • Process Management 
    • Resourcefulness 
    • Listening 




  • 23 Days Ago

A
Care Coordinator
  • Arkansas Provider Coalition, LLC
  • Little Rock, AR FULL_TIME
  • POSITION SUMMARY: Develops, implements, and monitors the person-centered Total Plan of Care (TPOC) for assigned members with behavioral health needs, developmental/intellectual disabilities, and/or su...
  • 3 Days Ago

M
Customer Relations Representative - State Farm Agent Team Member
  • Matt Morris - State Farm Agent
  • Maumelle, AR FULL_TIME
  • Position Overview Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the ...
  • 19 Days Ago

M
Customer Relations Representative - State Farm Agent Team Member
  • Matt Mccoy - State Farm Agent
  • Russellville, AR FULL_TIME
  • Position Overview: Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the...
  • 19 Days Ago

A
Customer Relations Representative - State Farm Agent Team Member
  • Andre Pendleton - State Farm Agent
  • Little Rock, AR FULL_TIME
  • Position Overview: Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the...
  • 19 Days Ago

C
Customer Relations Representative - State Farm Agent Team Member
  • Carter Ford - State Farm Agent
  • Batesville, AR FULL_TIME
  • Position Overview Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the ...
  • 20 Days Ago

Filters

Clear All

  • Filter Jobs by companies
  • More

0 Provider Relations Representative, Sr. jobs found in Conway, AR area

D
FT Customer Service Representative - Work From Home>
  • Dick's Sporting Goods, Inc.
  • North Little Rock, AR
  • [Customer Support / Remote] - Anywhere in U.S. / Up to $46.2K per year / Benefits - As a Customer Service Rep you'll: As...
  • 3/27/2024 12:00:00 AM

D
FT Customer Service Representative - Work From Home>
  • Dick's Sporting Goods, Inc.
  • Little Rock, AR
  • [Customer Support / Remote] - Anywhere in U.S. / Up to $46.2K per year / Benefits - As a Customer Service Rep you'll: As...
  • 3/27/2024 12:00:00 AM

A
Patient Access Representative
  • Arkansas Children's Hospital
  • Little Rock, AR
  • ARKANSAS CHILDREN'S IS A TOBACCO FREE WORKPLACE. FLU VACCINES ARE REQUIRED. ARKANSAS CHILDREN'S IS AN EQUAL OPPORTUNITY ...
  • 3/27/2024 12:00:00 AM

A
Patient Access Representative (PRN)
  • Arkansas Children's Hospital
  • Little Rock, AR
  • ARKANSAS CHILDREN'S IS A TOBACCO FREE WORKPLACE. FLU VACCINES ARE REQUIRED. ARKANSAS CHILDREN'S IS AN EQUAL OPPORTUNITY ...
  • 3/27/2024 12:00:00 AM

S
CUSTOMER RELATIONS REPRESENTATIVE
  • Spherion
  • Little Rock, AR
  • Are you out-going and customer focused? Do you enjoy working with the public? If you answered yes to these questions, wo...
  • 3/26/2024 12:00:00 AM

D
FT Customer Service Representative - Work From Home>
  • Dick's Sporting Goods, Inc.
  • Jacksonville, AR
  • [Customer Support / Remote] - Anywhere in U.S. / Up to $46.2K per year / Benefits - As a Customer Service Rep you'll: As...
  • 3/26/2024 12:00:00 AM

H
Customer Service Representative
  • Holman Logistics
  • Conway, AR
  • Wages: $19.00 - $20.00/hr DOE ESSENTIAL FUNCTIONS To perform this job successfully, an individual must be able to perfor...
  • 3/25/2024 12:00:00 AM

U
Call Center Customer Service Associate (Monday-Friday, No Weekends) Remote
  • USAble Life
  • Little Rock, AR
  • Please note: You must complete the pre-employment assessment after submission of the online application for your resume ...
  • 3/25/2024 12:00:00 AM

Conway is a city in the U.S. state of Arkansas and the county seat of Faulkner County, located in the state's most populous Metropolitan Statistical Area, Central Arkansas. Conway is unusual in that the majority of its residents do not commute out of the city to work. The city also serves as a regional shopping, educational, work, healthcare, sports, and cultural hub for Faulkner County and surrounding areas. Conway's growth can be attributed to its jobs in technology and higher education with its largest employers being Acxiom, the University of Central Arkansas, Hewlett Packard, Hendrix Coll...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Provider Relations Representative, Sr. jobs
$65,250 to $80,918
Conway, Arkansas area prices
were up 1.2% from a year ago

Provider Relations Representative, Sr. in Kingsport, TN
A job as a Provider Relations Representative falls under the broader career category of Business Operations Specialists, All Other.
February 18, 2020
Provider Relations Representative, Sr. in Sioux City, IA
The PR Rep serves as a liaison between contracted payers, providers and ancillary providers to promote superior customer service and seamless programs.
February 16, 2020
Provides telephonic provider education to new providers.
February 14, 2020
Provider Relations Representative, Sr. in Buffalo, NY
This position provides on-going communication, in-service, orientation, and direction to these contracted provider offices.
February 03, 2020