Provider Relations Representative, Sr. jobs in Albany, NY

Provider Relations Representative, Sr. supports, develops and maintains service relationships with all participants (physicians, providers and administrators) of a provider network. Responds to electronic and direct inquiries from clients about policies, rates, changes, referrals, eligibility, credentialing, etc. May provide guidance or expertise to less experienced representatives. Being a Provider Relations Representative, Sr. typically requires a bachelor's degree. Typically reports to a supervisor or manager. The Provider Relations Representative, Sr. gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. To be a Provider Relations Representative, Sr. typically requires 2 to 4 years of related experience. (Copyright 2024 Salary.com)

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Employee Relations Assistant (Research)
  • Employee Relations, Office of
  • Albany, NY FULL_TIME
    • Bachelor’s degree and two years of relevant experience.*

    • Familiarity with data collection and analysis.

    • Excellent oral communication and interpersonal skills.

    • Proficiency with Microsoft Office Suite, especially Microsoft Excel.

    • Able to deal with multiple priorities and competing deadlines in team setting.

    • Experience and understanding of labor relations and contract negotiations desired.

    • A satisfactory equivalent combination of appropriate experience and education as determined by the NYS Office of Employee Relations.

    • Substitutions: four years of relevant experience or associate’s degree and two years of relevant experience may substitute for bachelor’s degree; J.D. or master’s degree may substitute for one year of relevant experience; Ph.D. may substitute for two years of relevant experience.

    Duties Description
    Under the direct supervision of an Employee Relations Associate (Research), the Employee Relations Assistant will provide analytical, data and database services related to employee relations and employee benefits to other sections of the Office of Employee Relations (OER), the New York State Labor-Management Committees (LMCs) and other State agencies, such as the Division of the Budget and the Department of Civil Service. The incumbent will work closely with the staff of OER’s Contract Negotiation and Administration Unit to prepare for and support collective bargaining, and to implement the resulting agreements.

    Duties may include, but are not limited to:

    • Collect, analyze and evaluate wage, benefit and attendance and leave & attendance data within both the public and private sectors to be used in the development of negotiation positions.

    • Prepare profiles of bargaining units’ demographic data (titles, average salary, leave usage, etc.) as background information for negotiators.

    • Assist the Research Unit representative in the negotiation process; may attend negotiation sessions and also function as the recorder.

    • As directed, provide cost projections and prepare impact statements for proposals from both the State and the unions representatives.

    • Research developments and trends in compensation and benefits in both the private and public sectors; prepare reports analyzing the potential impact of these trends on the State’s work force and operations.

    • Assist in planning, developing, analyzing and evaluating management information systems and the methodology used for evaluating programs, procedures and policies.

    • As instructed by Employee Relations Associate, research and prepare responses for requests from OER and the LMC staff, the Governor’s Office, State agencies and legislative staff for information on employee relations, compensation and benefits.

    • Conduct studies of the operation and effects of the provisions of the collective bargaining agreements, including comparability with other employers in the private and public sectors; prepare reports of these studies for review by the Employee Relations Associate.

    • Assist in the design of reports to provide access and manipulate the data used by the Research Unit.

    • Identify, evaluate and make recommendations for acquiring research materials, in both print and electronic media for the Research Unit’s library.

    • Assist the Contract Negotiations Unit with research for contract violations/grievances and draft determinations for review and approval by Directors.

    • Participate in application development projects and test new business process solutions.

    Additional Comments

    The Office of Employee Relations does not discriminate on the
    basis of race, color, national origin, age, sexual orientation,
    religion, disability, or other protected class status in the
    admission to, access to, or employment in their programs or
    activities.

    Reasonable accommodation will be provided upon request.

  • 12 Days Ago

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Provider Service Representative
  • CAPITAL DISTRICT PHYSICIANS HEALTH PLAN INC
  • Albany, NY FULL_TIME
  • CDPHP and its family of companies are mission-driven organizations that support the health and well-being of our customers and the communities we are proud to serve. CDPHP was founded in Albany in 198...
  • 14 Days Ago

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Special Assistant/Election Supervisor (Spanish Speaking)
  • Public Employment Relations Board
  • Albany, NY FULL_TIME
  • Demonstrated interest in and familiarity with the field of labor-management relations including but not limited to with knowledge of organizing campaigns and elections, interest and/or experience reso...
  • 14 Days Ago

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Equal Opportunity Specialist 1 (Compliance)
  • Employee Relations, Office of
  • Albany, NY FULL_TIME
  • Non-Competitive: Six years of experience* in an equal opportunity, diversity and inclusion, minority business, employment compliance, human resources, labor relations or training position; OR a satisf...
  • 1 Month Ago

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Employee Program Assistant (Communications Assistant)
  • Employee Relations, Office of
  • Albany, NY FULL_TIME
  • Bachelor’s degree and two years of relevant experience. Experience providing graphic design for promotional materials, social media, and website content. Experience with writing and editing copy for b...
  • 1 Month Ago

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Customer Relations Representative - State Farm Agent Team Member
  • Harnet Tesfai - State Farm Agent
  • Menands, NY FULL_TIME
  • Position Overview Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Relations Representative - State Farm Agent Team Member. We seek a...
  • 14 Days Ago

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0 Provider Relations Representative, Sr. jobs found in Albany, NY area

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Summer Member Service Representative (Call Center)
  • Broadview Federal Credit Union
  • Albany, NY
  • Basic transaction responsibilities include but are not limited to, performing financial transactions including telephone...
  • 4/18/2024 12:00:00 AM

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Member Service Representative (Contact Center)
  • State Employees Federal Credit Union
  • Albany, NY
  • If you are ready to join a company that truly cares about its employees, our members, and our community then you have co...
  • 4/18/2024 12:00:00 AM

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Customer Service Specialist II
  • General Dynamics Information Technology
  • Menands, NY
  • We are GDIT. The people supporting and securing some of the most complex government, defense, and intelligence projects ...
  • 4/17/2024 12:00:00 AM

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Customer Service Representative
  • Wolters Kluwer
  • Albany, NY
  • **Overview** Wolters Kluwer is a global leader in professional information services in legal, business, tax, accounting,...
  • 4/17/2024 12:00:00 AM

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Guest Relations Representative
  • Great Escape
  • Queensbury, NY
  • What You Will Be Doing Assist Guests with the purchase of in park Admission and Group Sales Tickets as well as On-line T...
  • 4/16/2024 12:00:00 AM

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Customer Relations Representative I
  • Norwaysavings
  • Windham, NY
  • **Building a better bank starts with hiring outstanding talent.** ***It starts with you.*** We truly have something spec...
  • 4/16/2024 12:00:00 AM

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Loan Servicing Representative
  • Sunmark Credit Union
  • Latham, NY
  • Job Description Job Description People Helping People, that is what Sunmark Credit Union is all about! Why join the Sunm...
  • 4/16/2024 12:00:00 AM

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Customer Service Representative - US Glenmont Terminal
  • Innovative Building Products Inc
  • Glenmont, NY
  • ** Customer Service Representative** Company: Innovative Surface Solutions Location: Glenmont, NY Type: Full-time Descri...
  • 4/14/2024 12:00:00 AM

Albany (/ˈɔːlbəni/ (listen) ALL-bə-nee) is the capital of the U.S. state of New York and the seat of Albany County. Albany is located on the west bank of the Hudson River approximately 10 miles (16 km) south of its confluence with the Mohawk River and approximately 135 miles (220 km) north of New York City. Albany is known for its rich history, commerce, culture, architecture, and institutions of higher education. Albany constitutes the economic and cultural core of the Capital District of New York State, which comprises the Albany–Schenectady–Troy, NY Metropolitan Statistical Area, including ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Provider Relations Representative, Sr. jobs
$72,595 to $90,028
Albany, New York area prices
were up 1.5% from a year ago

Provider Relations Representative, Sr. in Kingsport, TN
A job as a Provider Relations Representative falls under the broader career category of Business Operations Specialists, All Other.
February 18, 2020
Provider Relations Representative, Sr. in Sioux City, IA
The PR Rep serves as a liaison between contracted payers, providers and ancillary providers to promote superior customer service and seamless programs.
February 16, 2020
Provides telephonic provider education to new providers.
February 14, 2020
Provider Relations Representative, Sr. in Buffalo, NY
This position provides on-going communication, in-service, orientation, and direction to these contracted provider offices.
February 03, 2020