Provider Programs Manager jobs in District of Columbia

INTRODUCTION 

The Partnership for Public Service is a nonpartisan, nonprofit organization dedicated to building a better government and a stronger democracy. We believe that our future and our democracy depend on our ability to solve big problems—and that we need an effective federal government to do so. For more than 20 years, we have helped make this vision a reality, helping our government—the public institution most fundamental to our democracy—address current and future challenges.    

Our staff is diverse in experience and perspective, but at our core, we share a lot of the same traits. We are mission-driven, creative, collaborative, optimistic and inclusive. Our work is strategic, fast-paced and guided by our values:   

• Passion for public service and our work toward a more effective government   
• People who promote a culture of learning, leadership, collaboration, inclusion and respect   
• Persistence to drive change, take strategic risks and deliver results   
• Promise to be trustworthy, nonpartisan and fiscally responsible   

We hire smart and friendly people who are great at what they do and good to one another in the process.  

POSITION OVERVIEW 

As a manager, you will work with federal agency and cross-sector leaders to develop strategies that improve government-wide challenges such as recruiting and hiring talent, strengthening management systems, developing leaders and improving other mission support functions and processes. To accomplish your work, you will have a range of responsibilities including scope and budget management, content and material development, internal and external stakeholder management, and managing programs and events. 

This position is ideal for someone with experience in or adjacent to higher education; a strong project management background who also has experience with delegation; excellent interpersonal, oral and written communication skills; experience designing and launching new programs and working with funders; experience recruiting interns and early career talent; and demonstrated experience in relationship management. 

ESSENTIAL FUNCTIONS/PRIMARY RESPONSIBILITIES 

• Lead the management of programs and projects including setting goals and objectives, establishing project plans, developing and monitoring budgets, tracking deliverables and reporting on task completion, risk management, and driving results through program implementation. 
• Manage and facilitate meetings and events, both in-person and virtual, for key stakeholders including interns, jobseekers, institutions of higher education, corporate partners and/or federal employees  in a collaborative environment.  
• Develop content and design programs focused on hiring talent, leadership development, and/or management efforts to improve the effectiveness of federal government agencies and employees. 
• Work with federal agencies to identify best practices and develop and implement new strategies for recruiting and hiring early career talent, from intern to entry level.  
• Assist with writing proposals for foundations, corporate sponsors, and/or fee-for-service programs, including designing and pricing content. 
• Build and manage relationships with institutions of higher education, subject matter experts, corporate sponsors and federal employees.  
• Manage people to ensure effective implementation of programs and initiatives. 
• Monitor program evaluation results and act upon lessons learned to continuously improve programming. 
• Ensure programs achieve intended impacts and meet quality and revenue targets. 
• Represent the Partnership in public and private forums as a speaker and ambassador. 

KEY COMPETENCIES 

• Excellent project and people management skills, including prioritizing, organizing, delegating and planning work, and developing a team of junior staff.  
• Strong analytical and critical thinking skills, including the ability to translate complex ideas and insights into practical plans and work products. 
• Outstanding written and verbal communication skills, including the ability to quickly synthesize complex information.   
• Ability to quickly build credibility and trust with stakeholders.  
• Willing and able to work effectively as part of a team across the larger enterprise, gathering and sharing information and insights, collaborating to solve problems, and effectively connecting the federal innovation work to the broader organization. 
• Able to work in a fast-paced, rapidly changing environment and to organize multiple and varied projects simultaneously. 
• Commitment to the values of public service; the mission of the Partnership for Public Service; and diversity, equity and inclusion. 

REQUIRED/PREFERRED EDUCATION AND EXPERIENCE 

• Bachelor’s degree or equivalent work or military experience required.
• Five to seven years of relevant work experience, including demonstrated success leading projects to accomplish results. 
• Prior professional experience in managing programs with nonprofit organizations, within or adjacent to higher education or working with the federal government preferred. 
• Prior supervisory responsibilities preferred.
• Prior intern or student program management preferred.  

SUPERVISORY RESPONSIBILITY/REPORTING STRUCTURE 

This position reports to a senior manager, director or vice president. This position will directly or indirectly supervise associates and/or associate managers.  

WORK ENVIRONMENT 

This job operates in a hybrid (remote office) environment in Washington, DC, and requires the candidate to be a permanent resident in the Washington, DC, Maryland or Virginia area. This role is expected to work in the office, on average, two days per week. This position requires consistent use of office equipment such as computer, telephone, printer/scanner and MS Office.      

In assessing employee performance at the Partnership, we consider collaboration, results, demonstration of our values and a commitment to diversity, equity, inclusion and accessibility. Our performance review process runs the calendar year; we conduct a performance check-in at mid-year and complete a formal full-year assessment at year end. Salary increases are based on the full-year performance assessment.  

POSITION TYPE/EXPECTED HOURS OF WORK 

This is a full-time, exempt position with regular work hours Monday-Friday. Occasional evening or weekend activities may be required. Please note that the Partnership allows flexibility in work schedules. 

TRAVEL 

If travel occurs, it is usually during the business day. Very little out of the area and/or overnight travel will be required.