Provider Network Specialist jobs in Spokane, WA

Duties

A GS-2210-9/11, IT SPECIALIST (NETWORK):

• Incumbent uses data, voice, and wireless principles to plan, test, and configure client systems, network, voice and personal wireless communications systems, to include specialized and unique platform IT systems.
• Participates in planning, monitoring, testing, maintaining, and operating multiple client systems-based platforms.
• Installs network hubs, switches and client workstations.
• Resolves connectivity and interoperability conflicts between network components.
• Develops instructions for and assists network technicians with installing, implementing, integrating, and maintaining networked systems.
• Analyzes reports, equipment usage and capabilities to identify potential problems to management.
• Implements new systems hardware and software to support networks.
• Provides real time monitoring of critical command and control mission related systems within Wing GSU's and tenant organizations for information technology production control.
• Records and reports IT incidents as they occur to effectively track outages and types of interruptions to service and to build a knowledge base for future problem resolution.
• Researches, evaluates, and provides feedback on problematic trends and patterns in customer support requirements.
• Makes recommendations to modify manner of use, installation of upgrades, or modification of programs to provide a continuous flow of information.
• Coordinates efforts between network customers, system support personnel, and commercial vendors to identify and resolve network, software, and other system anomalies.
• Monitors available tools for reportable incidents and status reporting, obtains clarification from originating agency, manages a historical database for trend analysis on outages and limiting factors, and provides management with accurate up-to-date information.
• Ensures periodic systems checks are conducted on all systems to ensure full operational status.
• Identifies trends in the types and frequency of errors and recommends changes to ensure optimum effectiveness is achieved.
• Remains abreast of changes in technology and applications that impact network client operation.
• Participates in the resolution of very complex network, voice, and personal wireless communications problems by collaborating with technical specialists.
• Other duties as assigned.

Requirements

Conditions of Employment

How You Will Be Evaluated

• Benefits

  A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

  Review our benefits

  Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

• Required Documents

  As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.

  To apply for this position, you are required to submit a complete Application Package which includes:

  • Resume must include:
    • Work schedule
    • Hours worked per week
    • Dates (format should include Month and Year) of employment
    • Duties performed
    • Resumes exceeding 25 pages will not be considered
  • Mil Form 174
    • If you do not have military experience, please indicate so on the form.

  For access to Required Documents please refer to: http://mil.wa.gov/federal-human-resources
  
  Applicants may also submit the following supporting document type(s),which may not be required for all applicants: Cover Letter, DD-214,SF-50, Driver's License, and Transcript.

  If you are relying on your education to meet qualification requirements:

  Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

  Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

• How to Apply

  To apply for this position, you must complete the online application and submit the documentation specified in the Required Documents section below.
  
  A complete application package must be submitted by 11:59 PM (EST) on 04/19/2024 to receive consideration. Failure to submit all required documents by the closing date will result in disqualification.
  
  To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.
  
  Follow the prompts to select your resume and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process.
  
  After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process.
  
  You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package, and submit the application.
  
  To verify the status of your application, log into your USAJOBS account (https://my.usajobs.gov/Account/Login), all of your applications will appear on the Welcome screen. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status/

  Agency contact information

  WA HRO Staffing Section

  Phone

  253-512-8260

  Email

  ng.wa.waarng.list.hro-staffing@army.mil

  Address

  141st Communications Squadron
  1320 W Wainwright BLVD
  Fairchild AFB, WA 99011-9413
  US

  Next steps

  Once your online application is submitted you will receive a confirmation notification by email. You are encouraged to reach out to our office to verify that all required application materials have successfully been uploaded prior to the announcement closing. Your application will be evaluated by the Human Resources Office to determine your eligibility for the position. After the evaluation is complete, you will receive another notification regarding the status of your application.

• Fair and Transparent

  The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

  • Equal Employment Opportunity (EEO) Policy
  • Reasonable accommodation policy
  • Financial suitability
  • Selective Service
  • New employee probationary period
  • Signature and false statements
  • Privacy Act
  • Social security number request

Required Documents

Clarification from the agency

Nationwide: All Members of the Washington Air National Guard, or U.S. Citizens willing to join the Washington Air National Guard