Provider Network Specialist jobs in Gulfport, MS

About the Role

EGlobalTech (EGT) is seeking a Network Engineer to join our Technology Solutions Practice.  This team is supporting a federal Data Center site located in Kiln, Mississippi. The position is 100% remote, but the candidate must reside in the U.S. and be able to work core hours of 9am – 5pm Eastern Standard Time hours.  This position requires candidates to complete an in-depth background investigation to obtain a Public Trust clearance.

This exciting role is on a long term contract and offers outstanding career growth and a robust benefits package that includes time off with pay (TOWP), federal holidays and corporate events, unlimited training courses through Udemy, continuing education and certification training reimbursements, a generous 401K match after just 90 days, Employee Stock Purchase Plan (ESPP) through TetraTech, and much more! 

Responsibilities

The ideal candidate will become part of EGT’s Datacenter Consolidation and Cloud Optimization (DCCO) program providing Networking and Tier 3 support to the DHS Homeland Advanced Recognition Technology (HART) biometric system.  The candidate is responsible to provide ongoing cloud network support, address availability issues, overcome network performance problems and provide overall level 3 networking support, resolving customer tickets within JIRA and Service Now, and supporting system incident troubleshooting calls.  The candidate is expected to closely interact with the government customer to achieve system objectives, provide ticket updates, and system status updates.  Candidates are expected to be on-call for a week at a time approximately 4 – 6 times a year. 

• Designing, installing, maintaining and coordinating the use of network systems.
• Evaluating hardware and software and peripheral equipment for large, complex networks.
• Providing system data and information necessary to detect, troubleshoot, help analyze and resolve outages, congestion, or other network issues.
• Managing network performance, diagnosing performance problems and undertaking tuning activities to ensure network performance meets SLA requirements.
• Providing network engineering expertise to resolve operational issues.
• Reporting on overall network performance including frequent problems, underlying issues and plans to improve network availability, performance and problem resolution.
• Training users, maintaining, creating and deleting user accounts.
• Maintaining and updating network diagrams and security plans.
• Implementing and coordinating network policies, procedures and standards.
• Providing technical support to install and deploy new technologies as they are adopted, including hardware, software, network communications hardware and software, security products, and other information technology products or services required to support the operations and maintenance environment.
• Help develop, document, communicate, and enforce a network technology policy.
• Support active directory/LDAP, certificate services, network communications, and group policy and security compliance.
• Work independently and in team settings to achieve key project/program objectives and deliverables.
• Provide on-call support for a week at a time: approximately 4 – 6 weeks per year.

LOCATION: Remote (but must reside and perform all work within the United States)

WORK HOURS: 40-hour work week with core hours from 9 am to 5 pm Eastern time

Required Qualifications

Experience Requirements:

• BS: 5-7 years
• MS: 3-5 years
• PhD: 0-2 years

• Experience deploying and managing cloud-based network services and monitoring tools
• Experience with AWS or AWS GovCloud
• Solid knowledge of RHEL, Windows, Openshift/Kubernetes & other open-source technologies. 

Desired Qualifications

• Experience with transitioning from IPv4 to IPv6 is a plus
• Experience with Cisco and Juniper products, Linux, scripting, VMware, and OpenShift.
• Network & Security Certifications (e.g. Network , Security , SSCP, GSEC, CCNA, CCNP, JNCIA, CISSP, AWS certifications).
• Experience with ServiceNow JIRA Ticketing systems preferred
• Experience with DevOps and Agile methodologies
• Experience with RHEL OpenShift
• Experience with Microsoft Visio

Technologies:

• AWS GovCloud (AWS Console)
• SNOW
• RedHat OpenShift
• Ansible and Docker containers
• Aurora AWS (PostgreSQL) database
• Gitlab and Jenkins pipeline
• CyberArk
• Splunk

About Us

EGlobalTech (EGT), a wholly owned subsidiary of Tetra Tech, provides the public sector with innovative solutions, leveraging cutting-edge tools and methodologies to meet the Government’s most pressing business needs. At the core of our business philosophy, technology opportunities are tightly woven with business goals to guide true transformations. EGT integrates cyber, technology, and business expertise to cross-pollinate, educate, and enhance awareness to better prepare for our customer’s challenges.

EGT’s innovative advantage is the horizontal R&D services of EGT Labs focused on high-value, repeatable solutions in Artificial Intelligence (AI), Robotic Process Automation (RPA), DevSecOps, and cloud transformation to solve customer challenges and they surface and advance program mission.

EGT’s cooperative community of experts makes our solutions adaptive, forward thinking, and teams able to provide end-to-end results. Our highly motivated employees thrive in a culture that encourages out-of-the-box thinking, collaboration, and an environment where you can excel. For more information, please visit our website at www.eglobaltech.com

Pay and Benefits

Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available here. https://www.eglobaltech.com/careers

Equal Employment Opportunity:

As a condition of employment with EGlobalTech, any successful job applicant will be required to successfully complete a background investigation, which may also include a pre-employment drug screen and/or a credit check for positions in some areas of our business. EGlobalTech is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, age, status as a protected veteran, sexual orientation, gender identity, or status as a qualified individual with a disability. EGlobalTech participates in the E-Verify program.  EEO is the law.