Property Manager jobs in District of Columbia

Unique opportunity for an experienced Commercial Assistant Property Manager to join a dynamic team managing a multi-building office portfolio. Candidates with office building management experience and a strong knowledge of property accounting only will be considered.

Operations

· Assist with the management of day to day relationships with property vendors and monitor performance through periodic property inspection to ensure they are meeting terms of contract and scope of work. Handle any service issues and ensure service meets quality standards.

· Assist with the management and administration of service contracts, including the participation in the competitive bid process for required property service contracts, and ensure contract file maintenance. Ensure purchase orders and contracts are accurate and fully executed prior to the start of any work.

· Coordinate with external contractors (i.e. janitorial, security, etc.) and internal departments (i.e. engineering, construction, etc.) to ensure seamless and cost-effective customer service is delivered.

· Verify tenant and vendor certificates of insurance are current and meet all requirements.

· Assist with the administration of tenant leases including all notices, contracts for additional services, invoices and any correspondence to ensure both Tenant and Landlord compliance with lease terms.

· Regularly and proactively conduct building and property inspections. Take necessary steps to ensure the property, including the back of the house and vacant spaces, are maintained “Best in Class” and are tour ready at all times.

· Work with Project Managers and Property Managers on oversight of building and Tenant construction projects. Ensure contracted projects adherence to building rules, regulations and specifications. Coordinate and schedule any required shutdown of building services (e.g. electricity, water, HVAC) to avoid delay of completion of work and disruption to current tenants.

· Promote, establish and maintain positive relations with tenants via regular, proactive communication, meetings and routine follow-up. Ensure customer needs and requests are being met to their expectations. Resolve customer service issues and requests in a timely manner and escalate as appropriate. Regularly inform Property Manager of topics discussed and action items to be addressed.

· Coordinate customer moves including scheduling, access, signage, certificates of insurance, move management, closeout, inspection and other elements. Ensure all move out and restoration requirements are enforced.

· Be familiar with all pertinent documents for assigned buildings including leases, management agreements, associations, and listing agreements.

· Review commencement letters for Property Manager or Senior Property Manager approval.

· Track commencement letters and verify they are accurate and executed. Maintain all other related correspondence supporting the lease.

· Ensure life safety programs are in place and meet all company guidelines and legal requirements for Tenant and employees of assigned building(s). Conduct Annual Floor Warden Training, Scenario Training and Fire Drills.

· Partner with Property Manager to identify and achieve additional tenant service income.

· Assist with responding to property after hour calls and emergencies.

Financial

· Assist with preparation and input of Annual Budgets, Quarterly Forecasts, and Capital Plans in accordance with Budget Guidelines.

· Review monthly general ledger and financials to assure all income and expenses reflected are valid.

· Assist with preparation of monthly financial reporting including accruals, reclasses, reforecasts, and variance reports.

· Review and verify all budgeted project expenses. Ensure all projects are completed on time and within budget.

· Review and code all invoices, verify amounts are correct per the contract. Invoices must be coded and processed in a timely fashion.

· Assist in the collection of rent and miscellaneous charges required. Review aged receivables report monthly.

· Review all customer escalation prepayment and settlement charges.

Other

· Perform duties of Tenant Service Coordinator if none is assigned or available at property location.

· Exhibit superior skills in customer service, interpersonal relations, communication, budgeting/financial reporting and operation management. Always represent the Company in a professional manner in all dealings with tenants, brokers and vendors.

· Assist with mentoring Tenant Service Coordinator.

· Perform additional duties as assigned by Supervisor.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty of the job satisfactorily. The requirements listed below are representative of the knowledge, skills and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties of the job.

• Education and Experience

a) Bachelor’s degree in Business, Accounting, Finance or related discipline preferred

b) 3 years of administrative or customer service-oriented experience in real estate

c) RPA and/or CPM designation or coursework and candidacy preferred

d) The Company reserves the right to require you to successfully obtain any necessary Government security clearance(s) that may be required by the tenant at any property at which assigned.

• Skills

a) Demonstrate proficiency with industry standard software applications, such as Microsoft Word, Outlook and Excel, accompanied by the ability to learn and utilize custom software programs. MRI and Kardin experience is preferred

b) Ability to listen, think clearly and to communicate effectively and courteously in challenging and sometimes stressful situations

c) Demonstrated ability to determine needs and achieve results without close supervision

d) Attention to detail and ability to function under tight deadlines

e) Effective verbal and written communication skills

f) Ability to understand and set priorities or use resources to do so

g) Ability to work within set standards, policies and procedures while exercising good judgment and practicing safety standards

• Personality Traits

a) Strong desire to learn the commercial real estate management business

b) Ability to work with minimal supervision, self-disciplined, dependable and highly accountable

c) Ability to work in a team-oriented, high pressure setting with willingness to pitch in as necessary

d) Proven customer service and problem-solving skills

Physical Requirements and Working Conditions:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

a) While performing the duties of the job, the employee is regularly required to stand, walk, use hands and fingers to handle or feel, reach with hand and arms, talk and hear. The employee is frequently required to sit and is occasionally required to climb or balance, stoop, kneel, crouch, crawl and/or smell.

b) The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception and ability to adjust focus.

c) Generally office environment involving work usually performed sitting, such as operation of a computer, or performed standing, such as operation of a copier or printer. Ability to tour and conduct property inspections that may be outdoors, on the roof, in the loading dock or another construction area.

d) Requires availability for after-hours emergencies.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• Monday to Friday
• On call

Education:

• High school or equivalent (Required)

Work Location: In person