Property General Manager - Casino jobs in Wisconsin

Property General Manager - Casino manages all aspects of the casino including operations, staffing, and customer satisfaction. Directs managers of all casino departments to ensure operations align with organizational goals and strategies. Being a Property General Manager - Casino monitors all operating costs, budgets, and forecasts to ensure that the organization meets financial goals. Requires a bachelor's degree. Additionally, Property General Manager - Casino typically reports to chief executive officer. The Property General Manager - Casino manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. To be a Property General Manager - Casino typically requires 5+ years of managerial experience. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. (Copyright 2024 Salary.com)

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General Manager
  • Legendary Waters Resort & Casino
  • Red Cliff, WI FULL_TIME
  • Legendary Waters Resort & Casino

    37600 Onigamiing Drive

    Bayfield, WI. 54814

    715-779-3712

    JOB DESCRIPTION



    POSITION: General Manager (GM)

    LOCATION: Legendary Waters Resort and Casino

    SALARY: Negotiable, No Benefits

    SUPERVISOR(S): Red Cliff Band of Lake Superior Chippewas Tribal Council

    THIS IS A REGULAR FULL-TIME EXEMPT POSITION

    JOB SUMMARY: The GM is responsible for the planning, directing, controlling, and
    coordination of all business activities of Legendary Waters Resort & Casino (LWRC) in
    accordance with the missions, visions, philosophies, policies, and objectives established by the
    Red Cliff Band of Lake Superior Chippewas Tribal Council (RBLSCTC). LWRC consists of a
    casino, hotel (47 rooms), event center (15,000 sq ft) restaurant (seats approx. 102), snack bar,
    marina (50 slips), and two campgrounds. The GM is expected to provide necessary effective
    leadership and needed administration for all departments and ensures gaming, legal, and policy
    compliance in all aspects of operations. The GM is responsible for necessary tactics and
    assessment of all primary objectives attaining maximum profit on operations through deliberate
    marketing and fiscal management strategies. All position requirements delivered are while
    maintaining a culture of attentive, cheerful, courteous and professional service to internal and
    external customers.

    DUTIES AND RESPONSIBILITIES: The GM receives direction and guidance from the Red
    Cliff Band of Lake Superior Chippewas Tribal Council and shall directly supervise all the
    facility’s Managers. The GM is empowered with sufficient authority to carry out the prescribed
    duties and responsibilities, including, but not necessarily limited to the following:
    • Oversees and directs all operational activities associated with both short and long-term
    strategic planning objectives.
    • Provide operational review through project management and key performance indicators.
    • Develop statistical and trend analysis of internal and external factors affecting business
    conditions.
    • Identify strategic alternatives and develop viable and effective strategic initiatives for review
    and authorization by the RBLSCTC.
    • Plans, develops, and implements tactics to meet the goals of the Legendary Waters Resort &

    Casino Strategic Plan.

    • Provides direction and support to all LWRC operations for the maximization of morale,
    consistency, profit and guest experience.
    • Directs the preparation of the annual operating budget which includes accurate revenue
    projections, operational expenses, capital improvements, and depreciation; presents to
    RBLSCTC for approval.
    • Ensures an accurate accounting and reporting of the financial performance of LWRC through
    proft and loss statements, cash flow projections, balance sheet management.
    • Authorizes expenditures and has signatory authority on contracts necessary for regular
    company operations with specified limits of applicable authority pertaining to property and
    procurement expectations
    • Makes recommendations to the RBLSCTC on the recruiting, retaining and performance
    measurements of contractual professional services the resort/casino needs..
    • Fosters an internal culture of elevated customer services, professional development, effective
    communications and deliberate key performance indicators.
    • Will be participatory and supportive of ongoing operational improvements and fluidity to
    business dynamics.
    • Ensures compliance with all regulatory requirements required by Federal, State, and Tribal
    law to include the Red Cliff Band of Lake Superior Chippewas gaming ordinance, the
    Tribal/State Compact, the Indian Gaming Regulatory Act Minimum Internal Control
    Standard requirements and other applicable employment laws.
    • Confers with the management team to plan business objectives and develop organization
    policies; Delegates and monitors assigned responsibilities through effective project
    management.
    • Directs the preparation and assembly of monthly and quarterly financial statements, business
    activity reports or other reports required for the RCBLSCTC monthly meetings.
    • Practices consistent and deliberate process of obtaining information necessary to arrive to
    decisions that are best for the facility, guests, team members and overall fiscal vision
    currently at hand.
    • Examines, evaluates, and pursues new trends, markets or methods that can assist in the
    growth and success of LWRC.
    • Conducts self with confidence, poise, responsibility, and transparency to maintain a culture
    of respect, elevated service and leadership empowerment.
    • Conducts all dealings on behalf of Legendary Waters Resort & Casino with the highest
    ethical standards, professionalism, and moral integrity.
    • The above duties and responsibilities are not an all-inclusive list but rather a general
    representation of the duties and responsibilities associated with this position. The duties and
    responsibilities will be subject to change based on organizational needs and/or deemed
    necessary by the supervisor.



    QUALIFICATIONS AND KNOWLEDGE: Bachelor’s Degree from four-year College or
    University in Business Administration, Finance, Accounting, or related field is preferred. The
    position requires a minimum of five (5) years of proven success in an executive level
    management position of a resort destination facility and a minimum of five (5) years work
    experience in the Indian gaming industry. This position requires licensure under the Band’s
    Gaming Ordinance by successfully clearing a criminal background check and the ability to be

    bonded. In addition, the position requires the following knowledge, experience and
    competencies:

    Fiduciary Experience—The GM must have a minimum of five (5) years demonstrated
    experience in budget management, cash management; including cash flow projections,
    receivables, payables, credit management, and experience in dealing with vendors, and contracts.
    Must have the ability to read and analyze financial statements, loan documents, audit reports etc.,
    and have a strong understanding of finance, economics, generally accepted accounting principles
    (GAAP), financial markets, banking, investing, analysis and reporting of financial data. Proven
    experience and abilities in financial forecasting is required.

    Administration and Management Experience—Must have documented experience in business
    and management principles involved in strategic planning, resource allocation, human resources,
    leadership principles and techniques, and directing and coordinating operational activities.

    Strong Mathematical and Analytical Skills—Documented strong knowledge and experience in
    statistics, financial analysis and interpretation, ability to break down information and data into
    separate parts to identify underlying principles, causes, reasons or facts.

    Written and Oral Communication Skills—Must have excellent communication skills with the
    ability to communicate information effectively and appropriately to others in a non-threatening
    and professional manner. Must understand written documents and information and be able to
    present reports in a manner appropriate for the needs of the audience. Must possess effective
    public speaking and presentation skills and an ability to write clear, concise reports,
    correspondence, press releases, internal directives, etc.

    Critical Thinking—Must have an ability to combine pieces of information to form conclusions,
    establish relationships, or identify patterns or trends that may impact business activities or
    financial performance.

    Accuracy and Exactness—Must be highly accurate and exact in creating reports, conclusions
    and analysis.

    Documenting and Recording Information—Must be able to enter, transcribe, record, store, or
    maintain information in written or electronic form.

    Developing Objectives and Strategies—Must be able to establish long-range goals and
    objectives and specify strategies, actions and timelines to achieve them.

    Responsibility for Outcomes—Must be responsible for all outcomes of subordinate personnel
    and resulting work generated from all assigned departments.

    PERSONAL CONTACTS: Will have daily interaction with casino staff and its individuals on
    the gaming floor, Tribal Administration, Tribal Council, and Gaming Commission.


    PHYSICAL REQUIREMENTS: The GM must have overall good physical and psychological
    health to work in a fast-paced work environment. The position will require sitting for extended
    periods of time, walking, bending, driving, light lifting and repetitive motion from the use of a
    personal computer. At times, the GM may be exposed to cigarette smoke while on the gaming
    floor or lounge area of the facility. Reasonable physical accommodations will be made when
    deemed necessary.

    CONFIDENTIALITY:
    The GM shall not, at any time or in any manner, outside the course of performing his/her duties,
    either directly or indirectly, disclose or communicate to any person, firm or corporation in any
    manner whatsoever, any information concerning matters affecting or relating to the business of
    Legendary Waters Resort and Casino. This includes, but is not limited to, confidential personnel
    and customer information, company or department operations and plans, financial data,
    procedures and processes, or other information without regard to the matters being deemed
    confidential, material or important.

    ACKNOWLEDGEMENT:
    This job description is not necessarily an exhaustive list of all responsibilities, skills,
    requirements, efforts or working conditions associated with the job. While this is intended to be
    an accurate reflection of the current job, Red Cliff Tribal Council reserves the right to revise the
    job or to require that other tasks be performed when circumstances change.

    TRAVEL REQUIREMENTS: Must have valid driver’s license, vehicle, and at least liability
    insurance. Person may be required to attend trainings and meetings in state and out of state.

    BEHAVIOR AND ATTITUDE: The vision, goals and objectives of the Red Cliff Band of
    Lake Superior Chippewa requires that the employee performs in both a professional and
    personable manner. The manner in which the employee relates to fellow employees, customers
    and visitors is considered parallel in importance to technical knowledge and ability. Respect and
    consideration given to the dignity of each customer, visitor and fellow employee is a requisite of
    successful job performance. Any behavior or attitude that tarnishes the name or image of the Red
    Cliff Band of Lake Superior Chippewa will be subject to immediate disciplinary action up to and
    including termination.

    Indian preference will be applied in the case of equally qualified applicants, but all
    qualified applicants will be considered.

    This job description is subject to change at employer’s discretion, after consultation with
    the employee.

    APPLICATION SUBMITTAL REQUIREMENTS: The following items are required for this
    position:

    1. Completed Legendary Waters Resort & Casino Application, to include work history and
    references, available on the LWRC website.

    2. Resume, required; cover letter, optional.
    3. Post-secondary transcripts or certifications; if applicable.


    POSTING DATE: November 1, 2023
    DEADLINE: Open Until Filled

    FOR FURTHER INFORMATION CONTACT:
    Legendary Waters Resort & Casino
    Human Resources Department
    37600 Onigamiing Drive
    Bayfield, WI 54814
    www.legendarywaters.com
    seth.morris@legendarywaters.com

    (715)779-3712 x 9401

    The Red Cliff Tribal Council has a Drug Free Work Place Policy and adheres to the intent
    of the Drug Free Work Place Act. All new hires are subject to a drug test prior to starting.

    All applicants for employment with the Red Cliff Tribe will be subject to the background
    investigation and other requirements of RCCL Chapter 43, and are under a continuing
    obligation to supplement this application for employment with information concerning any
    convictions that occur after commencement of employment with the Tribe.

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General Manager-Legendary Waters Resort and Casino
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Accommodations Manager
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Office Manager for Real Estate Property Management Company
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Wisconsin is bordered by the Montreal River; Lake Superior and Michigan to the north; by Lake Michigan to the east; by Illinois to the south; and by Iowa to the southwest and Minnesota to the northwest. A border dispute with Michigan was settled by two cases, both Wisconsin v. Michigan, in 1934 and 1935. The state's boundaries include the Mississippi River and St. Croix River in the west, and the Menominee River in the northeast. With its location between the Great Lakes and the Mississippi River, Wisconsin is home to a wide variety of geographical features. The state is divided into five dist...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
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