Property Casualty Underwriting Supervisor oversees activities of the property/casualty underwriting department. Provides supervision for a group of underwriters who review, analyze and inspect property/casualty insurance contracts, which includes accident insurance, crime insurance, loss of property insurance. Being a Property Casualty Underwriting Supervisor experienced in risk management and complex applications. Analyzes various rate plans utilizing a company's claims history to determine the appropriate rate plan and benefits costs. Additionally, Property Casualty Underwriting Supervisor may assist with analysis of large accounts. May require a bachelor's degree. Typically requires certification as a Chartered Property Casualty Underwriter (CPCU). Typically reports to a manager or head of a unit/department. The Property Casualty Underwriting Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Property Casualty Underwriting Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)
This role can be filled as an Casualty Claim Adjuster or Senior Casualty Claim Adjuster, depending on experience.
General Purpose of Position: The Casualty Claim Adjuster role provides prompt, courteous, and fair claim service on bodily
injury and property damage liability claims. Will be responsible for investigation of personal lines and commercial general
liability claims to determine coverage, corresponding with various parties via phone and in person, completing claim
evaluations, and negotiating damage settlements. This role will be documenting claim activity into our claim system, and
following process guidelines that provide fair settlements or claim resolutions, customer satisfaction and excellent cost management.
This position will have authority to interact with team members, policyholders, agents and their staff and attorneys as
required to complete the functions and responsibilities of the position. Attendance at selective court ordered and voluntary
mediations is required.
Essential Functions and Responsibilities: The following are the usual, basic, and essential functions of the position.
These functions are not to be construed as an exhaustive list of all responsibilities, duties, and skills required.
Acknowledge claim assignments; confirm policy coverage, direct adjustment of claims
Interpret policy, make decisions using independent judgment regarding moderate claims and determine if coverage
applies to claims submitted
Investigate claims to determine validity and verify factual elements, which may include the securing of recorded
statements, necessary to properly evaluate liability and damages
Negotiate settlements and authorize payments within scope of authority, settling claims timely, and in the most
cost-effective manner
Report pertinent information regarding injury claims involving possible Medicare benefits per the
Medicare/Medicaid - Section 111 guidelines.
Complete Bodily Injury Evaluation Reports per guidelines on all bodily injury claims.
Employ effective litigation management techniques in the proper claim venue.
Develop and maintain working relationships with approved vendors/experts and internal associates.
Keep abreast of claim and related legal principles, as well as underwriting rules and procedures.
Effectively prepare Declination, Reservation of Rights letters, Excess Liability letters and other claim specific letters as applicable.
Communicates verbally and through written reports, memoranda with insureds, claimants, attorneys, and other
individuals, as needed.
Promote a culture of personal responsibility, open communications and continuous improvement
Ensure fair and ethical policies and practices in all relationships and operations
Exhibits leadership experience and skills
Exceptional problem solving ability
Qualifications:
To perform this job successfully, an individual must be able to perform each essential function and responsibility
satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable
accommodations may be made to enable individuals with disabilities to perform the essential job functions.
Requirements:
Bachelor's degree or equivalent combination of relevant education and experience;
Minimum 1 year experience adjusting small to moderate claims, or equivalent work experience with increasing
responsibilities in a company environment.
As required by regulatory entities, relevant professional designations and certifications highly desirable. Ability to
acquire insurance licenses as required by role. Florida License in good standing is required; and ability to acquire
South Carolina, Louisiana, and Texas Property & Casualty Insurance Adjuster License within 60 days of hire.
Strong computer skills (i.e. Word, Excel, Access, Outlook, Web based programs)
Experience using Claim systems.
Ability to understand the long-term and short-term perspectives of situations.
Ability to manage relationships in a fast-paced environment, while demonstrating persistence and problem-solving skills.
Skill set desired, but now limited to: Interpersonal and leadership skills, collaboration, facilitation, and negotiation skills,
self-awareness, confidence, ability to manage conflict, and empathy.
Bilingual encouraged to apply.
Certificates or Licenses:
As required by regulatory entities. Relevant professional designations or skill certifications are desirable.