Program Supervisor jobs in Texas
Program Supervisor coordinates and monitors the scheduling, pricing, and technical performance of company programs. Responsible for aiding in the negotiation of contracts and contractual changes and coordinating preparations of proposals, plans, specifications, and financial conditions of contracts. Being a Program Supervisor develops new business and expands product line. Ensures adherence to master plans and schedules and develops solutions to program problems. Additionally, Program Supervisor recommends changes to improve process efficiency and alleviate process inaccuracy and duplication. Requires a bachelor's degree. Typically reports to a manager. The Program Supervisor contributes to moderately complex aspects of a project. Work is generally independent and collaborative in nature. To be a Program Supervisor typically requires 4 to 7 years of related experience. (Copyright 2024 Salary.com)
Recently Added Program Supervisor jobs
Mansion Front Desk Supervisor
- Front Desk Supervisor
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Dallas, TX
FULL_TIME
-
Job summary -• Responsible for supervision of all aspects of the Front Desk functions, in accordance with hotel standards. Directs, implements, and maintains a service and management philosophy which serves as a guide to respective staff.Essential Duties and Responsibilities – (Key Activities)The following are specific responsibilities and contributions critical to the successful performance of the position:• Maintain complete knowledge of and comply with all departmental policies, service procedures and standards.• Ensure that standards are maintained at a superior level on a daily basis.• Maintain complete knowledge of and comply with all departmental policies/service procedures/standards.• Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended.• Anticipate guests’ needs, respond promptly, and acknowledge all guests, however busy and at whatever time of day.• Maintain positive guest relations at all times.• Resolve guest complaints, ensuring guest satisfaction.• Monitor and maintain cleanliness, sanitation, and organization of assigned work areas.• Maintain complete knowledge at all times of:
- All hotel features/services, hours of operation.
- All room types, numbers, layout, decor, appointments, and location.
- All room rates, special packages, and promotions.
- Daily house counts and expected arrivals/departures/ VIPs.
- Room availability status for any given day.
- Scheduled in-house group activities, locations, and times.
- All hotel and departmental policies and procedures.
• Access all functions of the computer system.• Answer department telephone within 3 rings, using correct greeting and telephone etiquette.• Establish par levels for supplies and equipment. Complete requisitions to replenish shortages or additional items needed for the anticipated business.• Ensure that current information on rates, packages and promotions are available at the Front Desk and that all staff is knowledgeable on such.• Review the daily business levels, anticipate critical situations, and plan effective solutions to best expedite these situations.• Prepare and adjust weekly work schedules in accordance with staffing guidelines and labor forecasts.• Ensure that staff report to work as scheduled. Document any late or absent employees.• Coordinate breaks for staff.• Assign work duties to staff.• Conduct pre-shift meeting with staff and review all information pertinent to the day's business.• Inspect grooming and attire of staff; rectify any deficiencies.• Inspect, plan, and ensure that all materials and equipment are in complete readiness for service; rectify deficiencies with respective personnel.• Constantly monitor staff performance in all phases of service and job functions. rectify any deficiencies with respective personnel to include Front Desk staff, Bell/Door staff, PBX staff and Concierge staff.• Monitor the hotel front entrance and resolve any congested situations.• Monitor the check-in/check-out process; anticipate critical situations and assist wherever necessary to help alleviate the pressure and to process the guest expediently.• Monitor communication logs and ensure that guest requests are followed up within minutes.• Monitor safe deposits boxes procedures; audit accuracy of cards with proper signatures and ensure availability of keys.• Monitor guest mail and ensure that it is processed according to procedures.• Monitor and ensure that express checkouts are processed through the system.• Monitor the staffs' interaction with guests, ensuring prompt and courteous service; resolve discrepancies with respective personnel.• Assist staff with their job functions to ensure optimum service to guests.• Observe guest reactions and confer frequently with staff to ensure guest satisfaction.• Adhere to hotel requirements for guest/employee accidents or injuries and in emergency situations.• Ensure security of guestroom access.• Monitor and ensure that all cashiering procedures comply with Accounting policies and standards:- Contracted banks
- Shortages/overages
- Late charges
- Petty cash/paid outs
- Adjustments
- Posting charges
- Making change for guests
- Cashing personal/travelers checks
- Payment methods/processing
- Settling accounts
- Closing reports
- Cashier reports
- Balancing receipts
- Dropping receipts
- Securing banks
• Review previous night's no-shows, verify, and ensure billing of such.• Assist Accounting in researching all disputed charges and contact guests where required to explain disputes regarding Front Desk procedures.• Assist staff with expediting problem payments.• Anticipate sold-out situations and know how many rooms are overbooked. Handle overbooked or “walked” guests.This list of essential functions is not exhaustive and may be supplemented, as necessary.Other Standard Responsibilities -Experience -• Minimum one year experience as a Front Desk Agent, preferably in a luxury or ultra-luxury hotelGeneral Skills -• Must be able to perform job functions with attention to detail, speed, and accuracy; prioritize, organize and follow-up; be a clear thinker, remaining calm and resolving problems using good judgment; follow directions thoroughly; understand a guest’s service needs; work cohesively with co-workers as part of a team; work with minimal supervision; maintain confidentiality of guest information and pertinent hotel data.Technical Skills -• Ability to communicate (verbal and written) in English with co-workers, guests, and management.• Working knowledge of MS Word, Excel• Knowledge of PMS and hotel point of sales systems.• Ability to stand for prolonged periods of time.Education or Certification -• High school diplomaLanguage -• Required to speak, read, and write English, with fluency in other languages preferred.•Physical Requirements -• Must be able to endure various physical movements throughout the work areas, reach up and down, remain stationary at times throughout work periods, lift up to 20 pounds, and satisfactorily communicate with guests and co-workers to their understanding.Others –• While this job description is intended to be an accurate reflection of the duties involved in this position, the company reserves the right to add, remove or alter duties when business need dictates. - 27 Days Ago
Mental Health Clinical Supervisor
- Discovery Mood & Anxiety Program
-
Mount Sharp, TX
FULL_TIME
- Job Description The Clinical Supervisor is responsible for providing clinical supervision of pre-licensed clinicians, collaborating on case conceptualization, treatment and discharge planning, therape...
- 2 Months Ago
Kitchen Supervisor- Smoke Shack San Antonio Airport
- Kitchen Supervisor- Smoke Shack (San Antonio...
-
San Antonio, TX
FULL_TIME
- Your career deserves... MORE OPPORTUNITIES Paradies Lagardère is an award-winning and innovative Airport Concessionaire. We are looking for passionate individuals to fill our roles in a retail and din...
- 7 Days Ago
Supervisor- Smoke Shack (San Antonio Airport)
- Supervisor- Smoke Shack (San Antonio Airport)
-
San Antonio, TX
FULL_TIME
- Your career deserves... MORE OPPORTUNITIES Paradies Lagardère is an award-winning and innovative Airport Concessionaire. We are looking for passionate individuals to fill our roles in a retail and din...
- 1 Month Ago
Program Supervisor
- Evergreen Life Services
-
Texarkana, TX
FULL_TIME
- Evergreen is an equal opportunity employer. We consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital status, or any ot...
- 19 Days Ago
Program Supervisor
- Evergreen Life Services Texas
-
Texarkana, TX
FULL_TIME
- Evergreen is an equal opportunity employer. We consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital status, or any ot...
- 19 Days Ago
Program Supervisor jobs at Popular Companies
Program Supervisor
- Monarch Staffing Solutions LLC
-
Westland, MI
- Job Description Job Description Monarch Staffing Solutions is a direct-hire recruitment firm that partners with local bu...
- 4/23/2024 12:00:00 AM
Program Supervisor
- Ladgov Corporation
-
Springfield, VA
- Job Description Job Description Location: Springfield , VA Worksite: on-site Position: Full-time Schedule: Mon - Fri Hou...
- 4/23/2024 12:00:00 AM
Program Supervisor
- Community Services Group
-
Dover, PA
- It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and ...
- 4/23/2024 12:00:00 AM
Program Supervisor
- Lincoln Search Consultants
-
Plattsburgh, NY
- The Program Supervisor provides fiscal and programmatic oversight of OASAS-licensed halfway house designed to assist res...
- 4/23/2024 12:00:00 AM
Program Supervisor
- Monarch Staffing Solutions LLC
-
Detroit, MI
- Job Description Job Description Monarch Staffing Solutions is a direct-hire recruitment firm that partners with local bu...
- 4/23/2024 12:00:00 AM
Program Supervisor
- MCHS Family of Services
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Redford, MI
- Job Description Job Description We are seeking a supervisor to oversee our Foster Grandparent Program. JOB SUMMARY The S...
- 4/23/2024 12:00:00 AM
Program Supervisor
- Community Resources for Justice
-
Boston, MA
- Community Resources for Justice (CRJ) is a unique, 145-year-old nonprofit organization that provides direct care as well...
- 4/21/2024 12:00:00 AM
Program Supervisor
- ABOVE EXPECTATIONS LLC
-
Harrington, DE
- Job Description Job Description Summary: The primary role of a Residential Supervisor is to coordinate and manage the pr...
- 4/20/2024 12:00:00 AM
About Texas
Texas (/ˈtɛksəs/, locally /ˈtɛksɪz/; Spanish: Texas or Tejas Spanish pronunciation: [ˈtexas] (listen)) is the second largest state in the United States by both area and population. Geographically located in the South Central region of the country, Texas shares borders with the U.S. states of Louisiana to the east, Arkansas to the northeast, Oklahoma to the north, New Mexico to the west, and the Mexican states of Chihuahua, Coahuila, Nuevo León, and Tamaulipas to the southwest, while the Gulf of Mexico is to the southeast.
Houston is the most populous city in Texas and the fourth largest in the...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Program Supervisor jobs
$97,622 to $142,289
Most Popular Cities in Texas for Program Supervisor Jobs
What does a Program Supervisor do?
Program Supervisor in Alamogordo, NM
The Board approved the appointment of four new principals in closed session late Wednesday night, a new vice principal at Berkeley High, and a program supervisor for our Extended Learning Program.
January 19, 2020
Program Supervisor in Salt Lake City, UT
· Works with the Education Program Manager to develop cross-departmental programs, and supervises the implementation of these programs.
February 04, 2020
Program Supervisor in Charlotte, NC
LMCI gathers and provides information on the labor market, educational programs and training opportunities along with career planning and career development principles to help its customers evaluate current market trends in order to design and deliver services to businesses and job seekers.
December 11, 2019
As a result, supervisors left training more confident and secure that they could address issues with employees more effectively.
November 27, 2019