Program Manager - Social Service manages and administers the day to day operations of residential or community-based programs. Hires and trains staff that provide patient care. Being a Program Manager - Social Service ensures service delivery meets quality standards. Acts as a liaison with internal and external parties. Additionally, Program Manager - Social Service requires a bachelor's degree in a related area. Typically reports to a director. The Program Manager - Social Service manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. To be a Program Manager - Social Service typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. (Copyright 2024 Salary.com)
Who we are
National Youth Advocate Program has been serving communities and clients since 1978 and we continue to grow each year. Our growth allows us to expand and develop new and innovative programs to meet the ever-changing needs of those we serve. We offer unique and personalized services for families and individuals in four areas: Prevention/Intervention, Positive Youth Development, Out-of-Home-Placement and Reunification/Permanency.
We believe you are compassionate and dedicated to serving your clients and communities for this reason NYAP is dedicated to providing support to those who join our team! We look for individuals that are ready to make a direct impact and are excited to be an instrument in supporting the needs of our children, youth and families.
Working At NYAP
Position Title: Social Service Worker - TFC_JOR
Reporting Relationship: Out of School Coordinator
Position Summary
The Social Service Worker for NYAP’s La Jornada (The Journey) Program focusing on Transitional Foster Care (TFC) is responsible for making a meaningful difference in the lives of the minors being served by working closely with the minors and families to provide advocacy and support towards targeted goals.
RESPONSIBILITIES
The Social Service Worker will perform duties including, but not limited to:
· Performing all work in a manner consistent with the National Youth Advocate Program’s Mission, Values and Philosophies.
· Interacting with the minors to develop a trusting, supportive relationship while assisting the minors in achieving identified goals.
· Providing the minors with the appropriate leadership during the program.
· Developing and planning activities that incorporate program goals into the daily routine.
· Providing a warm, caring and safe atmosphere for the minors.
· Maintaining a positive attitude toward all minors, co-workers, families and others involved with the program.
· Reporting any problems that arise to the supervisor.
· Responsible for all activity and room preparations for the program.
· Potentially traveling with youth to appointments or to foster or sponsor families.
· Completing all relevant training in a timely manner as required by state, contract, and/or licensing agency standards.
· Completing all required documentation in a timely manner.
· Performing other duties as requested.
MINIMUM QUALIFICATIONS
· Twenty-one (21) years of age or older.
· High School Diploma or equivalent GED.
· Demonstrate a high degree of customer service and relationship building abilities with a focus on caring for people, connecting communities, and promoting peace.
· Desire to work with youth and families.
· Multi-task efficiently and be flexible in all situations.
· Must be able to embrace working as a diverse team both effectively and respectfully with persons of any background, race, color, religion, sexual orientation, ability, national origin, or culture.
· Bilingual English/Spanish fluency
· Must have a valid driver’s license, reliable transportation, automotive insurance and a good driving record.
· Minimum automobile insurance coverage of $100,000/$300,000 bodily injury liability.
COVID-19 Considerations:
In the spirit of caring for one another and our community, NYAP Immunization Policy and Procedures requires all employees, contractors, interns and volunteers be fully vaccinated against COVID-19, except to the extent an individual is eligible for an exemption or the policy and procedure is not applicable by law. The State of IL has a separate mandate. For more information contact Human Resources at 614-487-3888.
Our organization was established in Ohio and is now in 10 states. We continue to expand and develop new and innovative programs for our communities and families. We offer a competitive compensation and benefits package which includes major medical, dental, vision, 401K, student loan assistance and generous paid time off. If YOU can envision it; WE can DO it! The possibilities are endless!
The person in this position needs to follow a team concept and support agency goals, colleagues and ORR liaisons. Candidate must be able to effectively work with and be respectful and sensitive to persons from various cultures, socioeconomic, ethnic, gender, gender identity, sexual identity, disability, religious, and racial backgrounds.
This job description is not an all-inclusive list of duties but rather a reflection of typical work performed in that position.
If this is you visit us at www.nyap.org/employment/
Job Type: Full-time
Pay: From $47,226.00 per year
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Work Location: In person