Program Manager coordinates and monitors the scheduling, pricing, and technical performance of company programs. Negotiates and prepares contracts by considering the financial conditions, resources, and contractual requirements. Being a Program Manager develops new business and expands product line. Ensures adherence to master plans and schedules, develops solutions to program problems, and directs work of incumbents assigned to program from various departments. Additionally, Program Manager ensures projects are completed on time and within budget. Acts as advisor to program team regarding projects, tasks, and operations. Prepares proposals to win new programs. Requires a bachelor's degree. Typically reports to a department head. The Program Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Program Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
Neighborhood Legal Services Program of the District of Columbia (NLSP) is seeking an Operations Manager.
ABOUT NLSP
Since 1964, NLSP has provided high-quality legal services to low-income residents of the District of Columbia. NLSP has a long tradition of fighting for justice for the poor, combining direct representation with efforts to achieve broad-based change. Its three offices are located in the poorest sections of the District to maximize its visibility, accessibility, and connections to the communities it serves.
NLSP is a private, non-profit law firm that provides high quality civil legal services to low-income residents of the District of Columbia. NLSP has a long tradition of fighting for justice for the poor, combining direct representation with efforts to achieve broad-based change. Its three offices are located in the poorest sections of the District, to maximize its visibility, accessibility, and connections to the communities it serves.
DUTIES & RESPONSIBILITIES
QUALIFICATIONS
The ideal candidate will have the following:
· Minimum of 5 years’ experience in office management.
· Master’s degree in relevant area of focus preferred.
· Excellent problem solver with sound judgment and the ability to meet adversity with tenacity.
· Experience creating and managing budgets.
· Experience processing accounts payable.
· Excellent written and verbal communication skills.
· Excellent organizational skills and ability to track tasks that require longer-term follow-up.
· Ability to handle sensitive and confidential information in a professional manner.
· Excellent knowledge of Microsoft Office 365.
· Highly creative in generating new ideas and solutions to support a growing organization.
· Highly flexible and able to adapt gracefully to changing priorities.
SALARY AND BENEFITS
· Salary commensurate with experience, starting at $72,000.
· Generous benefits package.
· Paid vacation, sick, and personal leave; 8 weeks of paid parental leave.
APPLICATION PROCESS
Submit, as a single PDF file, your letter of interest, resume, and contact information for three references to Kathy Hollins Fields, khollinsfields@nlsp.org with “Operations Manager – [your last name]” in the subject line. We are looking for thoughtful, tailored cover letters that show commitment to our mission and the applicant’s experience that specifically meets the qualifications, duties, and responsibilities outlined above. Applications will be reviewed on a rolling basis with a preference for applications received by May 15, 2024. No phone calls, please.
NLSP HIRING POLICY
Neighborhood Legal Services Program is an equal opportunity employer, committed to inclusive hiring and dedicated to diversity in our staff. It is the policy of NLSP that no employee or applicant for employment or services will be discriminated against because of race, color, religion, national origin, age, sex, disability, sexual orientation, political affiliation, family responsibilities or family status, veteran’s status, or any other basis prohibited by law, including the D.C. Human Rights Act and Language Access Act.
NLSP thrives on our diversity, and we strongly encourage persons of color, women, LGBTQ individuals, veterans, persons with disabilities, returning citizens, and persons from other underrepresented groups to apply.
Job Type: Full-time
Pay: $72,000.00 - $73,000.00 per year
Benefits:
Schedule:
Ability to Relocate:
Work Location: Hybrid remote in Washington, DC 20002