Program Assistant (Non-Profit) provides operational and administrative support for one or more programs of a non-profit organization. Contributes to fundraising, budgeting, research, and community outreach efforts. Being a Program Assistant (Non-Profit) prepares a program event calendar, schedules meetings, and coordinates training sessions. Responds to inquiries from the public with information and materials. Additionally, Program Assistant (Non-Profit) processes and maintains a database related to donors, fundraising, volunteers, and partners using a client relationship management (CRM) or another system and generates reports. Assists with the creation of promotional materials, mailings, or website content. Requires a bachelor's degree. Typically reports to a manager. The Program Assistant (Non-Profit) work is closely managed. Works on projects/matters of limited complexity in a support role. To be a Program Assistant (Non-Profit) typically requires 0-2 years of related experience. (Copyright 2024 Salary.com)
Title: Receptionist
Reports to: Director of Housing
Department: Programs
FLSA Status: Non-Exempt; Full Time
GENERAL SUMMARY:
A full time clerical position that provides a welcoming and professional environment for all associated with HEP while supporting the daily administrative functions as assigned.
PRINCIPLE DUTIES AND RESPONSIBILITIES
· Responsible for providing a welcoming and professional environment for all
· Answer incoming phone calls and forward them to the appropriate staff or program
· Greet incoming visitors and notify appropriate staff upon arrival
· Assist with data entry, maintaining records and logs, typing letters and memos, etc.
· Schedule appointments and make contacts for individuals served
· Assist with shipping and receiving
· Maintain inventory for specific client items including client mail and other sensitive documentation
· Assist current residents as well as outside participants with confirmation and submission of required documentation in regard to community service hours completed on HEP property
· Assist HEP staff in specific data entry tasks regarding client activity requirements
· Track and document all interactions and services provided specific to certain clients in various programs
· Coordinate office use between various partnering agencies
· Maintain scheduling for various services for all clients from outside providers on a regular basis
· Any other job duties necessary for this position as assigned by the Director of Housing
KNOWLEDGE, SKILL, AND ABILITIES REQUIRED:
· Must have professional demeanor at all times
· Sensitivity to the cultural diversity of clients to successfully work with diverse racial, ethnic and economic groups
· Effective communication both verbally and written with all individuals
· Good organizational, problem solving, and self-starter skills
· Ability to work individually as well as in a team setting
· Sensitivity in handling confidential information
· Basic computer knowledge of Microsoft Office Suite (Outlook, Word, Excel)
· Ability to work in fast-paced environment
· Detail and task orientated
WORKING CONDITIONS & PHYSICAL ENVIRONMENT:
· Must be able to successfully pass a background, drug and alcohol screening
· Walking, bending, standing, sitting, reaching required
· Ability to lift 30 pounds; anything over will require a team lift
· Nice, clean, and professional appearance at all times
· Walking on uneven surfaces around HEP campus
The above declarations are not intended to be an “all-inclusive” list of duties and responsibilities of the job described, nor are they intended to be such a listing of the skills and abilities required to do the job. Rather, they are intended only to describe the general nature of the job, and be a reasonable representation of its activities.
HEP is a Drug Free Workplace and Equal Opportunity Employer. HEP does not discriminate against any class of protected persons covered by applicable law in its hiring and/or advancement opportunities. HEP encourages people of all minority statuses to apply.
Job Type: Full-time
Benefits:
Schedule:
Application Question(s):
Work Location: In person