Production Assistant - Web jobs in Massachusetts

Our world is transforming, and PTC is leading the way. Our software brings the physical and digital worlds together, enabling companies to improve operations, create better products, and empower people in all aspects of their business. 

Our people make all the difference in our success. Today, we are a global team of nearly 7,000 and our main objective is to create opportunities for our team members to explore, learn, and grow – all while seeing their ideas come to life and celebrating the differences that make us who we are and the work we do possible.  

Location:

Boston, MA- Hybrid

Description:

The Web Content Production Specialist will be responsible for timely and accurate execution of content production on ptc.com and mathcad.com. As a member of our web production team, they will work on content authoring, updates, and edits as well as content quality assurance under the direction of Web Content Lead and in collaboration with internal web team members of other functions.

Responsibilities & Duties:

• Author, maintain, update, QA, and publish website content through Sitecore CMS (Content Management System) and Digital Asset Management (DAM)
• Monitor and update status of the content ticketing tool, to ensure tasks are delivered on schedule and with all requirements completed
• Create, monitor, and test website pages to ensure they’re displaying properly, following all internal guidelines, and providing an optimal experience across devices
• Communicate with the stakeholders to ensure timely execution of their tasks and requests, while ensuring that all the request requirements are met in compliance with the internal web best practices and rules
• Project Manage assigned ticket load
• Help maintain internal web production documentation

Qualifications & Skills:

• Experience using a ticketing system, such as Jira
• Bachelor’s degree in communications, marketing or related field
• Ability and drive to work towards set deadlines
• Attention to details and excellent grammar
• Fast learner and a natural curiosity for continued learning
• Excellent verbal and written communication skills
• Working knowledge of HTML and CSS a plus
• Familiarity with content management systems, such as Sitecore, a plus

Life at PTC is about more than working with today’s most cutting-edge technologies to transform the physical world. It’s about showing up as you are and working alongside some of today’s most talented industry leaders to transform the world around you. 

If you share our passion for problem-solving through innovation, you’ll likely become just as passionate about the PTC experience as we are. Are you ready to explore your next career move with us?