Product Design Director manages and coordinates design, development, and enhancement of new and existing products/product lines. Evaluates and ensures design feasibility and design optimization. Being a Product Design Director assists in the determination of project milestones and timelines. Ensures team meets project milestones and completes projects within the established timeline. Additionally, Product Design Director evaluates issues, provides resolution, and communicates to management. Requires a bachelor's degree. Typically reports to top management. The Product Design Director typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. To be a Product Design Director typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. (Copyright 2024 Salary.com)
UX Director, Product Design
Remote (Central or East Time Zone)
At SpotOn, we’re helping small businesses and restaurants compete and win with technology to better connect with their customers. Think marketing software, website development, e-commerce, reservations, online ordering, digital loyalty, review management, and both retail and restaurant point-of-sale (POS) solutions.
Recently, SpotOn has:
At SpotOn, we support restaurant and retail businesses at the heart of our communities with point-of-sale and payment solutions designed to help them compete effectively and thrive. We are looking for an experienced UX leader for our Restaurant Point of Sale and Guests UX groups, focusing on SpotOn’s core suite of restaurant POS and business management software product experiences.
As Senior UX Director you will lead multiple UX teams, supporting initiatives that enable restaurants to optimize their operations and provide the highest level of hospitality to their customers, while making the jobs of restaurant employees easier and more rewarding. As a seasoned leader, you will partner closely with Product, Engineering and Marketing cross-functional partners to drive the vision for SpotOn restaurants user experience and provide direction and mentorship to your team of UX managers and designers to foster solutions that empower restaurant owners, managers and employees to easily take orders and payment from customers and to successfully manage their business.
This job is based in the US, and can be remote or may be in-office/hybrid if the candidate is located near SpotOn offices.
As Senior UX Director at SpotOn, you will apply your seasoned expertise to lead design teams in the creation of compelling UX solutions, informed by user research and analytics. Your design group focuses on creating simple and innovative solutions that address merchants and employees needs in Restaurant businesses across the US.
At SpotOn, we care deeply about the people who use our products. SpotOn UX designers act as customer advocates for users across a diverse array of market segments. The ideal candidate for this position has the ability to instill deep customer empathy into our decision-making, along with keen instincts for creating elegant, effective solutions from otherwise complex workflows.
In this role, you will lead, not only the execution side of product design, but also as a key advocate for the customer experience when contributing to the business strategy and the future of the products we build. You’ll collaborate regularly with senior leaders in Product Management, Engineering, Data Science, Brand and Marketing teams to create compelling, world-class experiences for SpotOn Restaurants products.
User experience design is integral to our success in building products that people love. At SpotOn, as Senior UX Director, you will drive the vision for SpotOn Restaurant experiences and inspire your design teams to push the boundaries of what’s possible, conceptualizing UX ecosystems in meaningful ways that resolve key customer problems and elevate our product strategy. We’re looking for uniquely talented leaders who share our enthusiasm and passion for helping restaurants from small businesses to mid-market conglomerates thrive and grow in the ever-challenging marketplace.
Skills & Experience
Effective in working across organizational boundaries to collaborate proactively with partners across Brand, Marketing, Product Management, Engineering and neighboring UX teams.
Benefits:
At SpotOn, we put people above everything else. We’re known for our innovative software and technology solutions, but we stand out because of the hard-working humans behind the tech. We can’t take care of our clients without taking care of our employees first, and that’s why we invest in you with a competitive benefits package that includes the following:
Compensation: