Processing Equipment Operations Supervisor jobs in Lynchburg, VA

At Fire & Safety, we have been serving our community for over 55 years providing fire protection and OSHA sales/services. We are continuously committed to the professional and courteous service of our customers throughout Central Virginia and beyond. We are an equal opportunity employer centered around our employee’s personal and professional development. We value hard-working, charismatic, personable, dependable, and courteous staff who have the customer at the forefront. If this sounds like you, apply for a position with us today! Applications are accepted in person at Fire & Safety, as well as online.

Hood Cleaning Supervisor

Overview

Presently, the hood cleaning supervisor for Fire & Safety will supervise the hood cleaning crews (2), ensuring excellent customer service, maintain strong relationships with customers, and seek out new customers. The supervisor is accountable for the hood cleaning department and will report to the service manager and work closely with the hood schedular.

Requirements

Perfect to near perfect driving record to include NO history of DUI’s or reckless driving. Must be a hard worker and be comfortable on ladders/roofs. The ideal candidate will have experience in the restaurant industry, or a service industry. Management experience required.

Physical Requirements

Must be able to ascend and descend ladders, scaffolds, stairs and work in confined spaces and in proximity to loud equipment.

Hours

The supervisor’s hours will vary depending on the jobs scheduled to ensure that he/she is available to crews that are on shift. Cleanings are scheduled when restaurants are closed, On call. Sunday through Thursday. No cleanings on Friday or Saturday.

Job Description

· Management of hood cleaning crews, overseeing logistics, reviewing schedule, equipment, and training of new employees in the hood cleaning department.

· A minimum of 4 quality control follow ups each month per crew. The quantity of QC’s requested could increase based on current customer feedback. QC’s should be followed up on and addressed with crews as necessary.

· Minimum of 1 job per week w/each crew helping start to finish of job. (Cleaning at least one day per week.)

· Filling in to clean if a technician is unavailable (sick, vacation, etc.) or if there is a larger job needing additional help.

· Solving issues that may arise with crews onsite, being available to step in if needed. Attention given to ensuring ability to clean and decrease cancellations.

· Addressing issues with hood technicians if they arise. Any technician issues should be documented in writing to the service manager and addressed in a timely manner with party involved w/follow up email to technician.

· Progression of how party is addressed if issues continue (service manager is closely involved) Example, written up formally, meeting formally with service manager and supervisor, time off with no pay, probation, etc.

· Quality control of cleanings, following up occasionally with customers.

· Visiting and quoting new customers. New customers should increase each month.

· Equipment and parts including pressure washers should be serviced, and in working condition. Equipment and parts are monitored during inclement and winter weather. Responsible for ensuring heaters are used properly.

· Ensure trucks are inventoried weekly. Ensure that ALL trucks have necessary consumables and parts to include filters, globes, grease gutters, etc.

· Ordering additional inventory parts needed for crews to have on hand.

· Ensuring that technicians/new employees are properly trained.

· Handling customer complaints if they arise in a timely manner.

· Ensure that paperwork and pictures are properly recorded by crews on each cleaning (communicate regularly with hood schedular in office).

· Ensure that crews follow all safety procedures. Examples include wearing appropriate PPE when handling chemicals, receiving training in fall protection and following safety protocols when using ladders.

· Confirming jobs with customers prior to cleanings as needed.

· Watching ahead for inclement weather, determine ability to complete job or secondary plan.

· Candidate will be cross trained to service fire extinguishers in shop.

· Monitor hood schedule (daily, takes 10 minutes) on outlook calendar, report any discrepancies to hood schedular to include jobs that are needing follow-up, rescheduled, etc.

· Identify problems that cost the department income, suggest solutions. Example, not cleaning a job because of no roof access.

Time will consist primarily of soliciting for new customers and quality control, while also maintaining equipment and helping clean as needed. Shop time servicing extinguishers will be scheduled as needed. Little to no work from home.

Compensation

Hourly $25

Take home vehicle

Job Type: Full-time

Pay: From $25.00 per hour

Expected hours: 40 – 45 per week

Benefits:

• 401(k)
• 401(k) matching
• Employee discount
• Health insurance
• Life insurance
• Paid time off

Schedule:

• 8 hour shift
• Night shift

Application Question(s):

• Do you have any hands on experience with pressure washers?

Experience:

• Supervisor or Management: 3 years (Required)

License/Certification:

• Driver's License (Required)

Shift availability:

• Night Shift (Required)

Work Location: In person