Process Research Director jobs in Massachusetts

Overview

IDC's Research Team is seeking a Director, Business Process Transformation who is responsible for collaborating with the Vice President of Research Transformation to drive strategic initiatives and transformational projects aimed at improving operational efficiency, optimizing business processes, and ensuring long-term sustainability and growth of the organization. The Director of Research Transformation plays an important role in helping guide the research organization through periods of change and ensuring it remains competitive and adaptable in a rapidly evolving business environment.

Why IDC?

IDC is the most respected global technology market research firm.  We are changing the way the world thinks about the impact of technology on business and society. Our people, data, and analytics create global technology insights that accelerate customer success.  IDC has been recognized for four consecutive years (2020, 2021, 2022, 2023) by the IIAR as the Analyst Firm of the Year which is one of the highest accolades for the technology market research industry.

Our collaborative, innovative and entrepreneurial culture is the perfect place for you to discover your future! We are just getting started!

This role is based on our Needham MA location with a hybrid work schedule to come into

the office 1-2 days per week. (We will also consider qualified candidates for 100% remote in an approved US, East Coast location)

Responsibilities

• Work with the VP to design and develop a transformation strategy and roadmap; help design and drive the transformation agenda.
• Assist with the design, development, implementation, monitoring, and reporting of change for the Research Organization.
• Oversee and/or lead improvement and change/transformation projects, including the design, development and execution of workshops.
• Support the development of the transformation story and narrative, assist with the development and execution of a change communication plan.
• Provide program and project management, operational excellence/continuous/process improvement, and management consulting to ensure project agendas are completed on time, within budget, and in alignment with strategic goals.
• Collaborate with various departments, business units, and senior leaders to identify opportunities for transformation and improvement.
• Build strong relationships with internal and external stakeholders to drive successful transformation.
• Identify and leverage emerging technologies and innovation to enhance business processes, reduce costs, and improve customer experience.
• Regularly report on the status and impact of initiatives to the executive team and stakeholders.
• Identify and mitigate risks associated with transformation projects and ensure compliance with relevant regulations and industry standards.
• Foster a culture of continuous improvement and encourage feedback and input from employees at all levels.

Qualifications

• Bachelor's degree in a related field (MBA or advanced degree preferred).
• Minimum 7-10 years of change management experience encompassing change strategy design, implementation and ongoing monitoring 
• Demonstrated experience in devising change management plans for large scale transformational initiatives (e.g., technology, organizational) 
• Excellent communication, negotiation, and leadership skills.
•  In-depth knowledge of industry trends, best practices, and emerging technologies.
• Exceptional problem-solving and analytical abilities.
• Change management certification and project management certification (e.g., PMP) may be beneficial.
• Proven success where transformation initiatives are long lived/sustainable in the desired changes and impact 
• Certification in or practical experience with change models (e.g., Prosci, McKinsey, Lewin, Adkar)
• Familiarity with project management approaches, tools, and phases of the project lifecycle 

About IDC:  International Data Corporation (IDC) is the premier global provider of market intelligence, advisory services, and events for the information technology, telecommunications and consumer technology markets. IDC helps IT professionals, business executives, and the investment community make fact-based decisions on technology purchases and business strategy. More than 1,200 IDC analysts provide global, regional, and local expertise on technology and industry opportunities and trends in over 110 countries worldwide. For 50 years, IDC has provided strategic insights to help our clients achieve their key business objectives. IDC is a subsidiary of IDG, the world's leading technology media, research, and events company.

At IDC, we are committed to fair and equitable pay practices. We pay our employees equitably for their work, commensurate with their individual skills and experience. Salary range and additional compensation, including discretionary bonuses and incentive pay, are determined by a rigorous review process. This process considers the experience, education, certifications, and skills required for the specific role, equity with similarly situated employees, as well as employer-verified US region-specific market data provided by an independent 3rd party partner. The expected total annual compensation, depending on location and experience, is between $170,000 and $200,000 and is inclusive of base salary and variable compensation (if applicable).

IDC is an Equal Opportunity Employer. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, handicap, race, color, religion, gender, gender identity and expression, ancestry, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or other categories protected by law.