Process Research Director jobs in Lompoc, CA

Pay Rate: $147,528 - $184,410, DOE

The Director of Process Excellence creates, designs, and builds new standards and practices related to operational and systematic processes within the Enterprise. This role works in close alignment with the Officer Leadership Team and Enterprise Leaders to ensure world class operational outcomes in support of the Team Member and Chumash Customer experience.

This role and its function are part of the Strategic Programs shared services model. A Team Member in a shared service structure, works within a dedicated business unit (including people, processes, and technologies) that is structured as a centralized point of service and is focused on defined business functions. These units typically serve multiple business groups enterprise wide, and typically have established Service Level Agreements.

Primary Duties, Responsibilities, and Tasks:

• Responsible for the leadership and development of work processes, inclusive of owning the development of work processes, driving and supporting work process implementation, and providing governance for process improvements and updates.
• Responsible for the continued progression on Process Excellence through staffing and leading a team of subject matter experts, as well as the continued development, implementation, and refinement of problem solving and continuous improvement.
• Prepares and delivers executive level presentations highlighting performance of the Process Excellence team in an easy-to-understand manner.
• Runs cross-functional team meetings efficiently and optimally, with the ability to connect dots and influence key decisions.
• Supports and interacts with executive leadership and key partners within the business in developing business process strategies, including long-term goals and objectives, risk management, and facilitates cross-functional team collaboration.
• Collaborates with the business’s executive team and relevant partners during strategy formulation, of the development, and execution of the planning processes across various business projects.
• Builds a work environment that promotes teamwork, partnership, recognition, mutual respect, collaboration, performance feedback/management, and Team Member satisfaction while role modeling the company values, behaviors, and culture of One.Team.Chumash.
• Performs other duties as assigned.

Education:

• Bachelor’s degree in Business, Finance, Accounting, or Engineering where process design and/or technology are a focus.
• Masters’ degree in related field preferred.

Required Qualifications:

• Ten years of experience in business process optimization/reengineering, applying process improvement, modeling, and reengineering methodologies to conduct process optimization and improvement projects.
• Must have applied experience in running Kaizen process improvement teams with actionable results.
• Certificate in Process Excellence related field required from an accredited institution.
• Advanced computer proficiency utilizing Microsoft applications, e-mail, and Internet.
• Must apply for, receive, and maintain a Gaming License from the Tribal Gaming Agency.
• Native American hiring preference applies.

About Us:

Chumash Enterprises is one of the premier employers in Santa Barbara County. We excel in providing a “Welcome to Freedom” atmosphere to our Chumash Casino Resort guests, while also offering a high level of care and customer service at our various Chumash-owned properties. For our Team Members, we are a unique employer with a “Free to Be Me” mentality. That means our Team Members have the ability to bring their most unique and individual selves to the workplace. It means they have the freedom to find their own path to success. With more than 1,800 Team Members, we offer a stable, rewarding, and energetic work environment with competitive pay, benefits, exciting growth opportunities, tuition reimbursement and more!
As our organization grows, new and exciting opportunities continue to develop at all of our properties, including Chumash Casino Resort, Chumash Employee Resource Center, Chumash Gas Station, Santa Ynez Tribal Health Clinic, Tribal Operations, Hotel Corque and The Hadsten.

Disclaimer:

The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Consistent with federal law, Native American hiring preference applies.