About Us
As the leader in data privacy, TrustArc automates and simplifies the creation of end-to-end privacy management programs for global organizations. TrustArc is the only company to deliver the depth of privacy intelligence, coupled with the complete platform automation, that is essential for the growing number of privacy regulations in an ever-changing digital world. We have a global team across the Americas, Europe, and Asia, TrustArc helps customers worldwide demonstrate compliance, minimize risk, and build trust. For additional information visit www.trustarc.com.
We invest in our teammember’s work-life balance, with unlimited paid time off, flexible working hours, and a work from home environment. We support employees with their own industry specific learning. We have weekly virtual team events such as trivia games, celebrating “international pet day”, lunch’n’learns, exercise classes, Women at TrustArc ERG, and many more.
All of our above initiatives and employee support is in line with our seven core values: Customer Obsessed, Fearless, Accountable, Collaborative, Agile, Transparent and Effective. We like to encourage our employees to end each day with the question: “Which value(s) did I demonstrate today?” And we acknowledge exceptional work through our semi-annual awards, which includes a paid vacation!
The Opportunity
We are seeking a highly skilled and detail-oriented compliance professional with a strong focus on privacy to join our team. As a Global Privacy Manager (GPM) you will be responsible for ensuring that our client organizations meet the requirements of specific privacy frameworks and laws. Your primary goal will be to guide and support companies in achieving and maintaining compliance with privacy regulations by conducting audits, developing and reviewing policies and procedures, and providing expert advice. You will play a critical role in safeguarding personal information, promoting transparency, and building trust with our clients' stakeholders.
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What You Will Do- Conduct comprehensive privacy assessments and audits of client organizations to evaluate their compliance with applicable privacy frameworks and laws.
- Review and assess existing and implemented privacy policies, procedures, and controls to ensure compliance with relevant regulations, industry best practices, and organizational objectives.
- Draft privacy guidance, redline privacy policies and procedures.
- Advise clients on privacy-related issues, requirements, and strategies to effectively mitigate risks and achieve compliance.
- Collaborate with cross-functional teams, including legal, IT, and security departments, to ensure privacy considerations are integrated into business processes, systems, and products.
- Provide guidance and support to clients in mapping and documenting data flows, data inventories, and data protection impact assessments (DPIAs).
- Stay abreast of evolving privacy laws, regulations, and industry standards to ensure ongoing compliance and identify emerging risks.
- Develop and deliver training programs to educate employees and stakeholders on privacy principles, policies, and practices.
- Maintain calibration to privacy standards underlying certifications.
- Assist in the development and maintenance of privacy certifications and accreditations, ensuring alignment with relevant frameworks and laws.
- Serve as a subject matter expert on privacy-related inquiries, incidents, and breach response efforts.
- Meet defined monthly and quarterly assessment and performance goals.
- Foster the growth of TrustArc clients from a revenue and account management perspective.
- Maintain knowledge of current events in the legal and compliance spaces as they relate to privacy practices
What You Will Bring- Bachelor's degree in law, privacy, information systems, or a related field preferred. Relevant certifications (e.g., CIPP, CIPT, CIPM) are highly desirable.
- Proven experience working in privacy compliance, preferably in a consulting, privacy and compliance operations or auditing role.
- In-depth knowledge of cross border data transfers, global privacy regulations and frameworks, such as GDPR, CCPA, PIPEDA, and ISO 27701.
- Familiarity with industry-specific privacy requirements (e.g., healthcare, financial services, digital advertising) is a plus.
- Familiarity with Artificial Intelligence data governance is an advantage.
- Strong analytical and problem-solving skills with the ability to interpret complex regulations and apply them to practical scenarios.
- Experience conducting privacy assessments, audits, and risk assessments, and the ability to develop remediation plans.
- Ability to explain privacy requirements, and developments to internal and external stakeholders.
- Excellent written and verbal communication skills to effectively interact with clients, stakeholders, and team members.
- Ability to work independently, manage multiple projects simultaneously, and meet deadlines.
- Proficient in using privacy management tools and technologies.
- Experience in fast-paced environment, excellent time management and organizational skills.
- Familiarity with major CRM systems and experience with project management tools.
- A commitment to maintaining the highest standards of integrity, confidentiality, and ethical behavior.
- Understanding of complex emerging Internet technologies, online tracking, cloud/processor activities, encryption and anonymizing data (or ability to quickly learn) is a plus.
- Nice to have fluency in Chinese language
Expected Competencies- Service Orientation: Must demonstrate a strong service orientation. This includes promoting internal and external client satisfaction by anticipating needs, responding appropriately to feedback, setting reasonable expectations, following through on commitments, and responding to inquiries with accurate information and outstanding service.
- Achieving Results: Holds self and others responsible for goals, outcomes, deadlines and objectives. Sets high standards for work output, attending to every detail and not considering work complete until it complies with standards. Actively seeks and encourages feedback. Solves technical problems in a logical manner. Uses intuition, past experience and a proven, consistent process to approach decision-making.
- Communication: Effectively and concisely communicates using all common business channels (e.g. email, telephone, meetings, video conference, screen sharing etc.) Ability to influence and gain commitment across different organizations and functions. Experience communicating and resolving issues across all levels, up to senior leaders.
- Teamwork: Works in a positive and constructive manner with other employees inside and outside their own area of responsibility to set and achieve team goals. Actively shares knowledge, experience, and ideas with other team members. Commits to and is accountable for individual and mutual goals when working as a team. Fosters a team spirit at all times.
- Leadership: Willingly takes control of professional development. Motivates and guides others within their own sphere of influence to achieve goals. Creates, articulates and ensures common understanding and execution of TrustArc's vision and strategy. Focuses efforts and makes decisions according to importance and impact.
We offer a supportive and collaborative work environment, fostering professional growth and development. Our team is dedicated to upholding privacy standards and promoting responsible data practices. If you are passionate about privacy compliance and have a keen eye for detail, we would love to hear from you.
Excited about the opportunity, but worried you don’t meet all the requirements? Apply anyway and give us both the chance to find out!
What We Offer- Health, Vision, and Dental Care (also available for partner)
- Endless PTO Program
- 100% Work from Home
- Opportunities to participate in regional philanthropic activities
- Opportunities to participate in health-focused activities - mindfulness, wellness, active lifestyle
- $2,500 active employee referral program
Compensation: up to $100,000/year
Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws.
Equal Opportunity
TrustArc is proud to be an Equal Opportunity Employer and is committed to a diverse and inclusive workplace. We believe that a successful organization is one that celebrates its employees for who they are, who they love, and the unique lens through which they experience the world. TrustArc does not discriminate based on race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, Veteran status, or other legally protected status. We understand that our differences make us better. They empower us to learn from each other, lean on each other, and create a product and community that models the behavior we hope to see in others.
If you need reasonable accommodation to search for a job opening, apply for a position, or participate in the interview process, contact us at hr@trustarc.com and describe the specific accommodation requested for a disability-related limitation. Reasonable accommodations are modifications or adjustments to the application or hiring process that would enable you to fully participate in that process.
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