This position will be the primary IT Program Manager and Technical Lead for the for the New York State Board of Elections (SBOE) Public Campaign Finance (PCF) System. This position will be responsible for all technical aspects related to the initial acquisition and/or implementation a new system for PCF, as well as ongoing operation, support, and enhancement of the system.
In this role, a candidate would be expected to:
- Work with all shareholders, internal and external, to oversee the analysis and requirements gathering process for the new Public Campaign Finance system, including any contractors on-boarded for this purpose
- Oversee development and implementation of the new system based on documented requirements, including any required acquisition process, vendor evaluation and selection
- Lead or participate in project governance meetings and activities
- Work closely with assigned/contracted Project Managers for the new system
- Oversee and manage subordinate staff and contractors in all work related to the acquisition, development, implementation, operation, maintenance, support, security, and enhancement of the PCF system.
- Function as the IT-based Subject Matter Expert (SME) for the Public Campaign Finance program.
- Coordinate with internal and external entities on any integration requirements of the system, both initial establishment of interfaces and on-going operation
- Develop and maintain detailed technical procedures and documentation for the implementation, operation, maintenance, support, security, and enhancement of the PCF system.
- Work with the SBOE Infrastructure team and any applicable vendors to establish, document and test operational procedures required for on-going operation and maintenance of the new PCF system including disaster recovery, performance monitoring, patching, etc.
- Works with Database Administrators (DBA) to establish, monitor, maintain and tune databases related to the PCF system
- Work with the SBOE Chief Information Security Officer (CISO) and the Secure Elections Center team to establish, document and test security procedures for the new PCF system, ensuring adherence to all applicable policies and regulations.
- Analyze software updates and patches from vendors to determine their potential impact on existing operations
- Participates in software architecture review and change control processes and works with all necessary parties to minimize the negative impact of changes on the PCF environment
- Work with PCF program management, participate in development of end-user training and support materials for the PCF system, including coordination of required Help Desk activities
- Works with applicable staff and vendors in diagnosing incidents, performing Root Cause Analysis of system issues, documenting findings and implementing of sound solutions.
- Work closely with SBOE executive management and PCF program management, including counsel, to analyze and incorporate any new or modified PCF related statue and regulations
- Work closely with SBOE executive management and PCF program management, including counsel, for any applicable audits
- Work closely with SBOE Public Information Office (PIO) and PCF program management on development and implementation of relevant public-facing presence, including website or web content development.