Work at Purchasing Power
Position: Director, Site Merchandising
Location: Atlanta/Hybrid work model
Who Are We: Purchasing Power (corp.purchasingpower.com)
We are an Atlanta-based voluntary benefit company offering an industry-leading employee purchase program for brand-name consumer products, online education services and vacation packages through convenient payroll deduction, helping employees achieve financial flexibility.
The Opportunity: The Director of Site Merchandising will lead eCommerce Merchandising strategies and solutions to enhance the online customer experience. The ideal candidate will possess a strong background in e-commerce merchandising, a keen eye for product assortment, and a strategic mindset to optimize site performance.
What You Will Do:
- Provide leadership to site merchandising, by effectively collaborating with cross-functional teams to generate innovative solutions for the online experience
- Strategize to oversee and enhance partnerships with vendors specializing in Site Search and Site Personalization
- Drive the strategic prioritization of on-site projects with a laser focus on maximizing Demand dollars and significantly contributing to the overall growth strategy
- Oversee the end-to-end site and app experience from the customer's perspective
- Identify opportunities to enhance the digital experience, minimizing friction for customers, and strategically aligning with evolving business goals
- Monitor site health and performance through analytics and key metrics, lead comprehensive internal business reviews, and evolve key site metrics and dashboards to track overall business trends
- Recognize, escalate, and resolve critical site issues, communicating root causes and driving the implementation of fixes
- Advise and collaborate with internal teams to streamline processes, identify growth opportunities, and scale best practices and governance; drive continuous assessment and improvement of the site's strategic direction and execution
- Manage the creation of innovative merchandising features, such as buying guides, look books, and merchandising-specific landing pages, elevating customer understanding of products and strategically driving conversion and average order values
- Analyze and develop decisive strategies based on site usage and analytics data, encompassing category performance, search quality, and personalization features
The Experience You Will Bring:
- Bachelor’s degree in Business, Merchandising, or a related field
- 7 years of experience in Merchandising and eCommerce with a focus on vendor management and optimization
- Demonstrates ability to drive impactful results cross-functionally without direct management of all team members
- 5 years of experience with exceptional ability to select and develop a high-performing team of future leaders
- Hands-on experience using fundamental web merchandising functions, including site merchandising, product information, site search, navigation optimization, and landing pages
- Strong customer focus with a commitment to building the optimal site experience for our customers
- Analytical and process-oriented, comfortable making data-driven decisions, and a strong desire for continuous improvement
- Marketplace experience a plus
Your Well Being:
- Hybrid work model (Onsite/Offsite)
- Comprehensive benefits: medical, dental, vision, company paid Basic Life/AD&D
- 401k Retirement Plan
- Flexible PTO
- Career Development
- Employee Purchase Program
What We Stand For:
- We act with intensity, urgency and a passion for supporting our customers and growing our business. We strive for excellence.
- We hold ourselves accountable and expect it of each other. We attack problems with a positive “can do” attitude. We do what we say we’ll do.
- We deliver as one team, working together with integrity, respect, trust, transparency, and fun. We are better because we work here.
- We believe our unique diversity and authenticity makes us a better company, allows us to be our best selves and is a competitive advantage.
- We exhibit innate curiosity and creativity to innovate and reimagine how things can be done. We ask, is there a better way?
Purchasing Power is an equal opportunity employer. At Purchasing Power, we make all employment decisions, which include hiring, promoting, transferring, demoting, evaluating, compensating and separating, without regard to sex, sexual orientation, gender identity, race, color, religion, age, national origin, pregnancy, citizenship, disability, service in the uniform services, or any other classification protected by federal, state or local law.