Description

Summary

Responsible for performing daily duties in an efficient and timely manner. Provide internal and external customer service in person or by phone. Process payments sent to Lock Box department and assist in other areas of the Deposit Operations department as needed. Need to have a positive attitude and provide suggestions to improve working conditions.

Essential Duties

1. Attention to detail is required.
2. Correct any items that reject through branch capture.
3. Balancing transactions that are transmitted from all branches.
4. Inputting adjustment request to Federal Reserve Bank and Chase Bank for missing items, extra items, and encoding errors.
5. Work Synapsys events for correcting all applicable DDA items.
6. Check 21 processing bringing in returns and fed receipt(in-clears)
7. Processing of mobile banking transactions.
8. Train and assist additional 4|Sight users.
9. In the event that Supervisor is out of the office complete all duties that Supervisor would normally perform.
10. Open mail and verify that checks are made out correctly and signed
11. Verify that the payment is for the amount of the bill we are processing
12. When there is carry-over mail, employee may be required to come in early.
13. Participate in training sessions as required by supervisor.
14. Help out in other Deposit Operations departments as needed.

Qualifications

Equal Opportunity Employer/Veterans/Disabled