Policy Change Supervisor jobs in Kansas

Policy Change Supervisor supervises a group of insurance policy change technicians to ensure that policy changes and requests are carried out according to established guidelines. Determines action on changes for which a policyholder has applied, but which are not covered by policy provisions, and computes costs or allowances for policy changes. Being a Policy Change Supervisor contacts policy owners and field agents with pertinent information that may affect a policy change. Does not have underwriting approval. Additionally, Policy Change Supervisor requires a bachelor's degree. Typically reports to a manager or head of a unit/department. The Policy Change Supervisor supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. To be a Policy Change Supervisor typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes. (Copyright 2024 Salary.com)

U
MANAGEMENT ANALYST
  • US Office of Field Policy and Management
  • Kansas, KS FULL_TIME
  • Duties

    The following are the duties of this position at the GS-09. If you are selected at a lower grade level, you will have the opportunity to learn to perform all these duties, and will receive training to help you grow in this position.

    As a/an MANAGEMENT ANALYST, you will:

    • Collaborate with consumer and industry groups, state and local government agencies, grantees and other stakeholders to support the building of effective inter-agency and inter-organization working relationships. Collaborate on projects with HUD clients, FPM and other HUD staff members.
    • Participate in meetings and ad hoc groups to assist in devising recommended solutions to complex problems.
    • Provide assistance with components of cross-program coordination to properly integrate and focus HUD program efforts on critical customer service issues or problems of concern to the RA, DRA and FOD. Participate in coordinating components of cross-program activities, events, issues and efforts involving the furtherance of Management Action Plan goals, sustainable housing and communities, faith-based and neighborhood partnerships, and Secretarial initiatives.
    • Analyze program issues within a portfolio of work usually as a member of a team. The work portfolio may include citizen and congressional inquiries, special projects, and operations.

    Requirements

    Conditions of Employment

    The official duty station for this position will be in Kansas City, Kansas. Failure to report to duty at this location may be grounds for a disciplinary action, including removal.

    Key Requirements:

    • Must be U.S. Citizen or U.S. National.
    • A one year probationary period may be required.
    • Must successfully complete a background investigation.
    • Complete a Declaration for Federal Employment to determine your suitability for Federal employment, at the time requested by the agency.
    • Have your salary sent to a financial institution of your choice by Direct Deposit/Electronic Funds Transfer.
    • If you are a male applicant born after December 31, 1959, certify that you have registered with the Selective Service System or are exempt from having to do so.
    • Go through a Personal Identity Verification (PIV) process that requires two forms of identification from the Form i-9. Federal law requires verification of the identity and employment eligibility of all new hires in the U.S.
    • Obtain and use a Government-issued charge card for business-related travel.
    • Please refer to "Additional Information Section for additional Conditions of Employment."

    Qualifications

    Specialized Experience: For the GS-09 grade level, you must have one year (52 full weeks) of specialized experience at a level of difficulty and responsibility equivalent to the GS-07 grade level in the Federal service. Specialized Experience for this position includes:
    -Utilizing automated systems to identify program issues and complaints and working with senior analysts/supervisors to recommend solutions. Examples of such experience could include:
    • Providing customer service in relation to electronic data bases and other office communication needs; OR
    • Utilizing computer applications for business to research, analyze, and communicate information in the appropriate format.

    OR Education: You may substitute education for general or specialized experience as follows:
    A related master's or equivalent graduate degree or two full years of progressively higher level graduate education leading to such a degree or LL.B. or J.D. Attach a copy of transcripts or list of college courses designating semester or quarter hours earned to ensure proper credit.

    OR Combination: You may qualify by a combination of experience and education. To combine education and experience, the total percentage of experience at the required grade level compared to the specialized experience requirement, as well as the percentage of completed education compared to the education requirement must equal at least 100 percent. Only graduate level education in excess of the first 18 semester hours (27 quarter hours) may be combined to be considered for qualifying education.


    Specialized Experience: For the GS-07 grade level, you must have one year (52 full weeks) of specialized experience at a level of difficulty and responsibility equivalent to the GS-05 grade level in the Federal service. Specialized Experience for this position includes:
    -Assisting with office administration and working as a team member to analyze program issues and recommend improvements. Examples of such experience could include:
    • Experience using advanced computer applications to communicate information in the appropriate format; OR
    • Providing customer service, including seeing customer issues through to resolution; OR
    • Tracking customer issues in electronic data bases.

    OR Education: You may substitute education for general or specialized experience as follows:
    One full year of graduate level education in a related field;
    OR Superior Academic Achievement;

    OR Combination: You may qualify by a combination of experience and education. To combine education and experience, the total percentage of experience at the required grade level compared to the specialized experience requirement, as well as the percentage of completed education compared to the education requirement must equal at least 100 percent.


    Specialized Experience: For the GS-05 grade level, you must have one year (52 full weeks) of specialized experience at a level of difficulty and responsibility equivalent to the GS-04 grade level in the Federal service. Specialized Experience for this position includes:
    - Analyze problems to identify significant factors, gather pertinent data, and recognize solutions; AND
    • Plan and organize work; AND
    • Communicate effectively orally and in writing.

    OR Education: You may substitute education for general or specialized experience as follows:
    4-year course of study leading to a bachelor's degree

    OR Combination: You may qualify by a combination of experience and education. To combine education and experience, the total percentage of experience at the required grade level compared to the specialized experience requirement, as well as the percentage of completed education compared to the education requirement must equal at least 100 percent.

    Experience may have been gained in either the public, private sector or volunteer service. One year of experience refers to full-time work; part-time work is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/day/year, and indicate number of hours worked per week on your resume.

    Education

    The education generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education. If you are qualifying based on foreign education, you must submit proof of creditability of education as evaluated by a credentialing agency. Refer to the OPM instructions.


    Additional information

    OTHER INFORMATION:

    • We may select from this announcement or any other source to fill one or more vacancies.
    • Relocation expenses will not be paid.
    • Relocation incentive will not be paid.
    • Recruitment incentive will not be paid.
    • This is a bargaining unit position.
    • This position is Non-Exempt from the Fair Labor Standards Act (FLSA).
    • HUD offers alternative and flexible work schedules.
    • This announcement may be used to fill additional vacancies for similar positions across HUD. During the online application process, you will be asked to specify if you would like your application information shared with other hiring managers in the Program Office listed in this announcement or in other HUD Program Offices. Opting to share your application information will not impact your application for this announcement, nor will it guarantee further consideration for additional positions.
    CONDITIONS OF EMPLOYMENT (CONTINUED):

    HUD employees are subject to a number of government-wide and HUD specific ethics laws and regulations, including restrictions on working in a real estate related business, and having Section 8 tenants, along with other prohibited interests and activities. To review applicable ethics rules and HUD specific restrictions, please visit https://portal.hud.gov/hudportal/HUD?src=/program_offices/general_counsel/ethics.


    • Benefits

      A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

      Review our benefits

      Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

    How You Will Be Evaluated

    You will be evaluated for this job based on how well you meet the qualifications above.

    Your application includes your resume, responses to the online questions, and required supporting documents. Please be sure that your resume includes detailed information to support your qualifications for this position; failure to provide sufficient evidence in your resume may result in a "not qualified" determination.

    Rating: Your application will be evaluated in the following areas: Analytical, Customer Service, and Systems and Technology.

    Category rating will be used to rank and select eligible candidates. If qualified, you will be assigned to one of three quality level categories: Best (highest quality category), Better (middle quality category), or Good (minimally qualified category) depending on your responses to the online questions, regarding your experience, education, and training related to this position. Your rating may be lowered if your responses to the online questions are not supported by the education and/or experience described in your application.

    Veterans' preference is applied after applicants are assessed. Preference-eligibles will be listed at the top of their assigned category and considered before non-preference-eligibles in that category.

    Qualified preference-eligibles with a compensable service-connected disability of 10% or more will be listed at the top of the highest category.

    Referral: If you are among the top qualified candidates, your application may be referred to a selecting official for consideration. You may be required to participate in a selection interview.

    If you are a displaced or surplus Federal employee (eligible for the Career Transition Assistance Plan (CTAP)/Interagency Career Transition Assistance Plan (ICTAP)) you must receive a score in the middle quality category or better to be rated as "well qualified" to receive special selection priority.

    • Benefits

      A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

      Review our benefits

      Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

    • Required Documents

      As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.

      A complete application includes:

      1. A resume: All applicants are required to submit a resume either by creating one in USAJOBS or uploading one of their own choosing. (Cover letters are optional.)

      • To receive full credit for relevant experience, please list the month/date/year and number of hours worked for experience listed on your resume.
      • It is suggested that you preview the online assessment questionnaire, to ensure that your resume thoroughly describes how your skills and experience align to the criteria defined in the "Qualifications" section of this announcement and support your responses to the online assessment questionnaire.
      • For resume writing guidance, please visit USAJOBS Resources Center.

      2. Vacancy assessment question responses: All applicants are required to complete vacancy question responses by clicking the apply online button of this vacancy announcement.

      3. Submission of any required documents identified below, if applicable: Please note that if you do not provide all required information, as specified in this announcement, you may not be considered for this position (or may not receive the special consideration for which you may be eligible).
      • VETERANS' PREFERENCE DOCUMENTATION:
        • If you are claiming veterans preference, please see applicant guide for required documentation In order to be considered for veterans preference, you must submit all required documentation as outlined in the applicant guide.
      • CAREER TRANSITION ASSISTANCE PLAN (CTAP) OR INTERAGENCY CAREER TRANSITION ASSISTANCE PLAN (ICTAP) ELIGIBLE INDIVIDUALS:
        • If you are a displaced or surplus Federal employee, in order to be eligible under one of these authorities you must submit all required documentation as outlined in this link: CTAP/ICTAP
      • EDUCATION DOCUMENTATION:
        • For positions with an education requirement, or if you are qualifying for this position by substituting education or training for experience, you MUST submit a copy of your transcripts or equivalent. An official transcript will be required if you are selected. A college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education. For a list of schools which meet these criteria, please refer to Department of Education Accreditation page. If you are qualifying based on foreign education, you must submit proof of creditability of education as evaluated by a credentialing agency. Refer to the OPM instructions
    • How to Apply

      HUD has partnered with the Treasury's Bureau of the Fiscal Service to provide certain personnel services to its organization. Fiscal Service's responsibilities include advertising vacancies, accepting and handling applications, and extending job offers.

      Please review the entire announcement before applying.

      The following instructions outline our application process. You must complete this application process and submit any required documents by 11:59 p.m. Eastern Time (ET) on the closing date of this announcement. We are available to assist you during business hours (normally 8:00 a.m. - 5:00 p.m. ET, Monday - Friday). If applying online poses a hardship, please contact us by noon ET on the announcement's closing date.

      HUD provides reasonable accommodation to applicants with disabilities on a case-by-case basis. Please contact us if you require this for any part of the application and hiring process.

      • To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.
      • Follow the prompts to select your resume and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process.
      • After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process.
      • You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package, and submit the application.
      To verify the status of your application:
      • Log into your USAJOBS account (USAJOBS Login) A list of announcements in which you have applied will be at the Welcome screen
      • Under "application status," click "Track this application" and you will be taken to the agency website where you can check your application status. For more information regarding the job and applicant status, please refer to https://www.usajobs.gov/Help/how-to/application/status/.
      • If you wish to make changes/updates to your application and the vacancy is still open, you can click on the job announcement and "Update Application" to be taken back to your application. No updates can be made once the announcement has closed.
      • Please notify us if your contact information changes after the closing date of the announcement. Also, note that if you provide an email address that is inaccurate or if your mailbox is full or blocked (e.g., spam-blocker), you may not receive important communication that could affect your consideration for this position.
      For additional information on how to apply, please visit the Partnership for Public Service's Go Government website.

      To preview the assessment questionnaire: https://apply.usastaffing.gov/ViewQuestionnaire/12333612

      Agency contact information

      Applicant Call Center

      Phone

      304-480-7300

      Email

      hudinquiries@fiscal.treasury.gov

      Address

      Office of Field Policy and Management
      Administrative Resource Center
      Parkersburg, WV 26101
      US

      Next steps

      Once the online questionnaire is received, you will receive an acknowledgement email that your submission was successful. We will review your resume and transcript(s) (if appropriate) to ensure you meet the basic qualification requirements. We will evaluate each applicant who meets the basic qualifications on the information provided and may interview the best-qualified applicants. After making a tentative job offer, we will conduct any required suitability and/or security background investigation.

    • Fair and Transparent

      The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

      • Equal Employment Opportunity (EEO) Policy
      • Reasonable accommodation policy
      • Financial suitability
      • Selective Service
      • New employee probationary period
      • Signature and false statements
      • Privacy Act
      • Social security number request

    Required Documents

    A complete application includes:

    1. A resume: All applicants are required to submit a resume either by creating one in USAJOBS or uploading one of their own choosing. (Cover letters are optional.)

    • To receive full credit for relevant experience, please list the month/date/year and number of hours worked for experience listed on your resume.
    • It is suggested that you preview the online assessment questionnaire, to ensure that your resume thoroughly describes how your skills and experience align to the criteria defined in the "Qualifications" section of this announcement and support your responses to the online assessment questionnaire.
    • For resume writing guidance, please visit USAJOBS Resources Center.

    2. Vacancy assessment question responses: All applicants are required to complete vacancy question responses by clicking the apply online button of this vacancy announcement.

    3. Submission of any required documents identified below, if applicable: Please note that if you do not provide all required information, as specified in this announcement, you may not be considered for this position (or may not receive the special consideration for which you may be eligible).
    • VETERANS' PREFERENCE DOCUMENTATION:
      • If you are claiming veterans preference, please see applicant guide for required documentation In order to be considered for veterans preference, you must submit all required documentation as outlined in the applicant guide.
    • CAREER TRANSITION ASSISTANCE PLAN (CTAP) OR INTERAGENCY CAREER TRANSITION ASSISTANCE PLAN (ICTAP) ELIGIBLE INDIVIDUALS:
      • If you are a displaced or surplus Federal employee, in order to be eligible under one of these authorities you must submit all required documentation as outlined in this link: CTAP/ICTAP
    • EDUCATION DOCUMENTATION:
      • For positions with an education requirement, or if you are qualifying for this position by substituting education or training for experience, you MUST submit a copy of your transcripts or equivalent. An official transcript will be required if you are selected. A college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education. For a list of schools which meet these criteria, please refer to Department of Education Accreditation page. If you are qualifying based on foreign education, you must submit proof of creditability of education as evaluated by a credentialing agency. Refer to the OPM instructions


    Help

    This job is open to

    • The public

      U.S. Citizens, Nationals or those who owe allegiance to the U.S.

    Clarification from the agency

    U.S. citizens or U.S. Nationals; no prior Federal experience is required.

  • 30 Days Ago

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Healthcare Policy Specialist
  • HR Partners
  • Topeka, KS FULL_TIME
  • Company: Community Care Network of Kansas Job Title: Healthcare Policy Specialist Job Classification: Full-Time, Exempt Supervisor: Policy Director Salary Range: Negotiable based on experience Schedul...
  • 16 Days Ago

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Director of Policy Administration
  • University of Kansas
  • Lawrence, KS FULL_TIME
  • Position Overview The Office of Audit, Risk & Compliance (OARC) provides leadership and university-wide services that strengthen accountability, mitigate significant risks, investigate, and resolve al...
  • 23 Days Ago

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Lube Tech / Technician-Shawnee
  • Valvoline Instant Oil Change
  • Shawnee, KS OTHER
  • Overview What You’ll Do: As an entry-level lube technician (aka auto technician), you will help keep our guests safe on the road by providing top-tier customer service while performing preventative ma...
  • 16 Days Ago

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Entry level technician
  • Valvoline Instant Oil Change
  • Center, KS FULL_TIME
  • Geared for the Driven $16.75 / hour Medical Dental Vision Paid Time Off & Holidays Tuition Reimbursement 401(k) Savings with Match Back-up Family Care This is for part time technicians interested in l...
  • Just Posted

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Lube Tech / Technician-Santa Fe Drive
  • Valvoline Instant Oil Change
  • Olathe, KS OTHER
  • Overview What You’ll Do: As an entry-level lube technician (aka auto technician), you will help keep our guests safe on the road by providing top-tier customer service while performing preventative ma...
  • 2 Days Ago

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Contract Role: Senior Instructor - Simulator Change Coordinator in Mineral, VA
  • LanceSoft Inc
  • Mineral, VA
  • Length of Assignment: 1 year possibility to extend based on project need/performance Per Diem: $166/day Work schedule: 4...
  • 4/24/2024 12:00:00 AM

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Engineering Change Coordinator
  • Johnson Controls International
  • San Antonio, TX
  • What you will do You will be responsible for developing and maintaining bill of material information for all products ma...
  • 4/23/2024 12:00:00 AM

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Change Coordinator
  • Fincantieri Marine Group
  • Marinette, WI
  • Job Description POSITION SUMMARY This position will be based in our Marinette, WI office to provide coordination of iden...
  • 4/23/2024 12:00:00 AM

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Office Administrator
  • Helm US Corporation
  • Houston, TX
  • The ideal candidate will be in charge of the organization and efficiency of daily office operations. From scheduling cli...
  • 4/23/2024 12:00:00 AM

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Organizational Change Management Coordinator (Hybrid): 24-00060
  • Platinum Resource Group
  • Newport Beach, CA
  • Job Description Job Description HYBRID – Organizational Change Management Coordinator Location; Newport Beach, CA JOB DE...
  • 4/22/2024 12:00:00 AM

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Change Coordinator
  • Fincantieri Marine Group
  • Marinette, WI
  • Job Description POSITION SUMMARY This position will be based in our Marinette, WI office to provide coordination of iden...
  • 4/21/2024 12:00:00 AM

C
Engineering Change Coordinator
  • Compunnel Inc.
  • Columbus, MS
  • Coordinates and tracks all engine changes and modifications through all Divisions. Works closely with Product Developmen...
  • 4/20/2024 12:00:00 AM

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Contract Role: Senior Instructor - Simulator Change Coordinator in Mineral, VA
  • LanceSoft
  • Mineral, VA
  • Length of Assignment: 1 year - possibility to extend based on project need/performance Per Diem: $166/day Work schedule:...
  • 4/20/2024 12:00:00 AM

Kansas /ˈkænzəs/ (listen) is a U.S. state in the Midwestern United States. Its capital is Topeka and its largest city is Wichita, with its most populated county being Johnson County. Kansas is bordered by Nebraska on the north; Missouri on the east; Oklahoma on the south; and Colorado on the west. Kansas is named after the Kansa Native American tribe, which inhabited the area. The tribe's name (natively kką:ze) is often said to mean "people of the (south) wind" although this was probably not the term's original meaning. For thousands of years, what is now Kansas was home to numerous and divers...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Policy Change Supervisor jobs
$68,655 to $89,764

Policy Change Supervisor in Parkersburg, WV
·       Attempt to resolve the issue through discussion with the Graduate Advisor and the original supervisor.
January 19, 2020
Policy Change Supervisor in Charleston, SC
The traditional role of the supervisor has been to plan, direct, and control the work done by subordinates.
February 03, 2020
Policy Change Supervisor in Cheyenne, WY
·       Ensure that both “old” and “new” supervisors are part of the decision.
January 29, 2020