Police Records Clerk jobs in Indiana

Description

With the growth of the City of Fishers community, comes an increased need for customer service. Therefore, the Fishers Police Department is seeking a full-time Records Clerk to aid in the support division. This position will serve as the first contact for citizens, vendors, and other city employees conducting business with the police department. A positive and friendly demeanor is highly important for the person in this role. Furthermore, through various tasks related to data entry, processing, validation, reporting and other administrative functions, this position will assist the Records Unit in achieving its goals as well as support the efficient and effective operations of the police department. Applications will be accepted until Monday, March 25, 2024 or until position is filled.

Examples of Duties

• Answer and operate a multi-line telephone system. Direct calls and answer questions that do not require a police officer.
• Greet, answer questions, and provide general assistance to the public as they enter the police department. This could include people in various states of emotion, including sadness, distress, disappointment, and/or anger.
• Assist with public records requests; examples could include case, arrest and/or crash reports.
• Assist the public with obtaining gun permits and explain the process of the on-line application.
• Complete local background checks as needed (adoption, employment, licensing, gun permit, etc.).
• Receive money.
• Process and manage solicitor permits.
• Process alarm permit applications.
• Track false alarm violations and send out notices as required.
• Manage and enter police report data into the New World Records Management System, including various citation types and crash report data.
• Create, maintain, and edit documents and reports created in Microsoft Office, Publisher, and various other applications.
• Review reports for the Victim Services Unit and prepare mailers as needed.
• Cross-train in all areas of the Records Unit.
• Various administrative tasks.

Minimum Qualifications

• High School diploma or GED and 1 year of experience resulting in the knowledge, skills, and abilities necessary to perform essential functions;
• Requires ability to multi-task, prioritize tasks, type and prepare a standard business letter, and knowledge of, or ability to learn to use, standard office equipment;
• Proficiency with Microsoft products preferred;
• Strong customer service and communication skills required.

Preferred Qualifications

• Extensive experience with Microsoft Office Products;
• Familiarity with records management software similar to New World Law Enforcement Records or SharePoint;
• Experience as a notary;
• Experience with public service employment or other fast paced environments;
• Experience with multiple social media platforms.

Our employee benefits convey a commitment to a quality work-life balance and employee fulfillment.The City of Fishers is consistently recognized as a “Best Place to Live” and is known for being smart, vibrant, and entrepreneurial. One of the fastest-growing areas in Indiana; the City prides itself on having a qualified, professional staff dedicated to serving the community.For more benefit information go here.