Player's Club Attendant - Casino jobs in Alabama

Player's Club Attendant - Casino enrolls new Player's Club members and provides customer service to existing members. Informs Player's Club members of benefits, contests, and promotions. Being a Player's Club Attendant - Casino may require a high school diploma or its equivalent. Typically reports to a supervisor or manager. The Player's Club Attendant - Casino may require 0-1 year of general work experience. Possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. (Copyright 2024 Salary.com)

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Player Services Representative
  • Wind Creek Casino & Hotel Montgomery
  • Montgomery, AL PART_TIME
  • Job Overview 600p.M. 1230 A.M.

    The Player Services Representative assists in executing property promotions in order to maximize the profits of the gaming facility, giving correct change, accurately counting and recording assigned funds, verifying and documenting personal information for all transactions. Player Services Representatives are responsible for performing high volume cash and non-cash transactions with guests and team members in a courteous, accurate, and timely manner; Computes all monetary transactions, maintains accurate transactions and auditable balancing practices. The beginning and end of shifts count down and balance amounts to impress the bank. 

    Purpose

    Our genuine engagement and positive energy provide guests an escape from their routine into our exciting fantasy world of fun, chance, and possibility, where everyone feels a sense of belonging and importance.

    Value System

    Our enthusiastic commitment to our purpose inspires and empowers us to do everything right, have fun, and be the best. We will be recognized fairly, elevating our levels of personal accountability, and focus on our customer. The resulting creation of wealth will grow opportunities for all.

    Duties And Responsibilities
    • Provides outstanding guest and associate service while performing assigned duties, including interpreting and conveying property information to all guests
    • Enrolls new guests in current promotions and in computer system for direct mail campaigns
    • Provides guest information as to the use and benefits of the Player’s Club cards; Answers questions pertaining to points, promotions, complimentary, and special events
    • Assists in the execution of promotions by redeeming prizes and issuing vouchers through our player tracking system, CMP
    • Services all guests with the utmost hospitality by effectively demonstrating Wind Creek Hospitality’s ten Best Operating Practices (BOPs): Smile, Gratitude, Provide Directions, Resourcefulness, Greet, Present, Eye Contact, Responsiveness, Professionalism, Communication
    • Averages sixteen (16) transactions per hour
    • Maintains an audit score greater than 3.75, based on the delivery of Wind Creek Hospitality’s BOPs
    • Avoids receiving procedural violations (exceptions) determined by our Compliance team
    • Possesses experience with accurately handling large monetary transactions and machinery affiliated with the process
    • Confers regularly with the Player Services Supervisor to keep informed of all aspects of financial matters, operating procedures, and to seek direction as needed
    • Acquires beginning cash bank, makes change for customers, cashes out vouchers, and balances operating cash
    • Maintains strict adherence to the department policies and procedures, and a strong knowledge of Title 31 requirements
    • Maintains Title 31 certification  
    • Adheres to the established dress code
    • Provides prompt, friendly and courteous service to all guests in a confidential manner, and maintain the confidentiality of all gaming records
    • Other duties and responsibilities as assigned

    Job Requirements: (please ensure you meet the listed requirements prior to applying)

    • High School diploma or GED required or currently enrolled and successfully complete a GED program within six (6) months from start date as a condition of continued employment
    • Must be nineteen (19) years of age or older
    • Hospitality or customer service/guest service industry experience (Hotel, Restaurant, Casino, etc.)- required
    • Proficient in math - a skills test will be administered and candidate must achieve at least 70% skills pass rate- required
    • Six (6) months of cash handling experience- required
    • Knowledge on the operation of currency counter- preferred
    • Must be able to use a computer and associated components (printers);
    • Must have excellent customer service skills
    • Must be able to be professional and articulate in presenting all promotional material to guests
    • Must be mature, possess the ability to maintain confidentiality, assume responsibility, and have excellent guest service skills
    • Understand the goals and objectives of the gaming facility
    • Must maintain professional appearance and adhere to established dress code at all times
    • Must successfully pass job interview, including a guest service audition
    • Must be willing and able to work all shifts including days, nights, weekends, holidays, & overtime as required
    • Willing to travel and participate in training as recommended or required
    • Must be able to lift, push, pull and maneuver a minimum of fifty (50) pounds
    • Must be able to walk or stand for 100% of assigned shift
    • Must be able to work within a noise filled and smoke/secondary smoke environment
    • Must have a Tribal Gaming License (or the ability to obtain and maintain a license) as a requirement for this position

    NATIVE AMERICAN INDIAN PREFERENCE IN HIRING POLICY SHALL BE ADHERED TO AT ALL TIMES

    On-line applications are accepted at http://www.windcreekhospitality.com/Careers.  For internal employees please submit your Internal Job Posting Form to your property’s Human Resources office.

    Complaints about the recruitment or selection process for employment should be directed in writing to office of the President and CEO of Wind Creek Hospitality.

    Source: Casino Careers

  • Just Posted

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Player Services Representative
  • Wind Creek Casino & Hotel Atmore
  • Atmore, AL FULL_TIME
  • SHIFT: 6pm-4am (Shift subject to change based on business needs) Job Overview: The Player Services Representative assists in executing property promotions in order to maximize the profits of the gamin...
  • 9 Days Ago

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Greeter / Player Assistant
  • Peninsula Golf and Racquet Club
  • Gulf Shores, AL PART_TIME
  • About us Nestled on the beautiful Fort Morgan peninsula between Mobile Bay and the Gulf of Mexico, rests one of Alabama’s most spectacular golf resorts – Peninsula Golf and Racquet Club. Located in Gu...
  • 28 Days Ago

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Club lounge attendant
  • Spectrum Resorts
  • Orange, AL FULL_TIME
  • TURQUOISE PLACE CLUB LOUNGE ATTENDANT Come join our Club Lounge team and show our guests what WORLD CLASS SERVICE is! The Club Lounge is for Spectrum Rental Partners and Spectrum Guests only. Duties i...
  • 5 Days Ago

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Room Attendant
  • Wind Creek Casino & Hotel Atmore
  • Atmore, AL FULL_TIME
  • Shift 830 Am 5pm Pci Gaming PurposeOur genuine attentiveness and positive energy provide guests, especially women, an escape from their ordinary world into our exciting fantasy world of play, chance, ...
  • 22 Days Ago

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Softcount Attendant
  • Wind Creek Casino & Hotel Wetumpka
  • Wetumpka, AL FULL_TIME
  • SHIFT: 3:00 AM-11:30AM Job Overview The Soft Count Attendant must be knowledgeable in all aspects of the gaming operation and is responsible for adequately and accurately handling currency transaction...
  • Just Posted

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Club Attendant>
  • 24 Hour Fitness
  • Fairfax, VA
  • 24 Hour Fitness - 12300 Price Clb Plz [Custodian / Porter / Cleaner] As a Club Attendant at 24 Hour Fitness, you'll: Cle...
  • 3/27/2024 12:00:00 AM

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Club Attendant>
  • 24 Hour Fitness
  • Santa Monica, CA
  • 24 Hour Fitness - 2929 31st St [Custodian / Porter / Cleaner] As a Club Attendant at 24 Hour Fitness, you'll: Clean and ...
  • 3/27/2024 12:00:00 AM

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Kids Club Attendant
  • Genesis Health Clubs
  • Des Moines, IA
  • **Kids Club Attendant** **Location** **Des Moines, IA, 50325** **Type** **Part Time** **Share this posting** We are look...
  • 3/27/2024 12:00:00 AM

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Club Attendant
  • 24 Hour Fitness, INC.
  • Nanuet, NY
  • **FULL-TIME** Part-time **LOCATION** 5205 Fashion Dr Nanuet NY 10954 **JOB SUMMARY** The Club Attendant will drive membe...
  • 3/26/2024 12:00:00 AM

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Club Attendant
  • 24 Hour Fitness
  • Piscataway, NJ
  • Club Attendant Piscataway , New Jersey **FULL-TIME** Part-time **LOCATION** 1327 Centennial Avenue Piscataway NJ 08854 J...
  • 3/26/2024 12:00:00 AM

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Kids Club Attendant
  • Genesis Health Clubs
  • Topeka, KS
  • **Kids Club Attendant** **Location** **Topeka, KS, 66614** **Type** **Full Time** **Share this posting** Job Title: Kids...
  • 3/26/2024 12:00:00 AM

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Kids Club Attendant>
  • UFC GYM
  • Miami, FL
  • UFC GYM - [Service Attendant] As a Kids Club Attendant at UFC GYM, you'll: Supervise children in the Kids Club area, ens...
  • 3/25/2024 12:00:00 AM

2
Club Attendant>
  • 24 Hour Fitness
  • Winter Park, FL
  • 24 Hour Fitness - 4270 Aloma Ave #164 [Custodian / Porter / Cleaner] As a Club Attendant at 24 Hour Fitness, you'll: Cle...
  • 3/24/2024 12:00:00 AM

Alabama (/ˌæləˈbæmə/) is a state in the southeastern region of the United States. It is bordered by Tennessee to the north, Georgia to the east, Florida and the Gulf of Mexico to the south, and Mississippi to the west. Alabama is the 30th largest by area and the 24th-most populous of the U.S. states. With a total of 1,500 miles (2,400 km) of inland waterways, Alabama has among the most of any state. Alabama is nicknamed the Yellowhammer State, after the state bird. Alabama is also known as the "Heart of Dixie" and the "Cotton State". The state tree is the longleaf pine, and the state flower is...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Player's Club Attendant - Casino jobs
$26,932 to $32,717