Planning Director directs and oversees the patient service planning function for a hospital or healthcare system. Performs analysis of trends in healthcare and makes recommendations for new services or changes in existing services. Being a Planning Director supports feasibility analysis and new program planning. Requires a bachelor's degree. Additionally, Planning Director typically reports to top management. The Planning Director typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. To be a Planning Director typically requires 3+ years of managerial experience. (Copyright 2024 Salary.com)
JOB DESCRIPTION:
The Executive Assistant/First Impressions Associate is charged with the important responsibility of creating a positive and welcoming experience for clients and people considering a relationship with HPM. They work with the firm’s financial planning team and clients. The ideal candidate will be a collaborative and team-oriented individual with a high ethical character, as well as a self-starter with a strong work ethic. Professionalism and positive disposition are critical attributes of the successful candidate.
Setting the Tone of the Office: Creating an Unforgettable First Impression
-Always presents a professional and pleasant face and manner to our vendors, clients, and staff.
-Always projects a cheerful and positive demeanor on the phone and in person.
-Greets all visitors to the office with a warm welcome, eye contact, a smile and a handshake.
-Treats everyone with respect and kindness
Duties and Responsibilities include (but are not limited to):
Opens and closes the office on a daily basis and prepares the office for business.
Answers the phone within three rings and assists the caller or directs the calls quickly.
Assists with greeting incoming clients and offering beverages.
Manages incoming and outgoing mail.
Maintains advisor outlook calendars and keeps advisors aware of daily appointments and cancellations.
Places orders pertaining to our office: coffee, office supplies, etc.
Provide support throughout the day for other team members as questions/situations arise.
Confirm advisor appointments as needed.
Handle confidential information in a discrete and professional manner.
Adheres to HPM’s established process manual and provides improvements where needed.
Qualifications:
Position requires work experience in an administrative role managing administrative functions.
Effective communication skills. This includes verbal and written communication with advisors, team members, clients, and third parties.
Financial services experience is preferable.
Proficiency with relevant software applications such as Microsoft Office (Word, Excel, Power Point and Outlook).
Knows or is able to learn Salesforce Customer Relationship Management Application.
Prioritization skills to keep office moving smoothly.
Customer service experience is preferable.
Excellent time, task, and project management skills.
Job Type: Full-time
Pay: $45,000.00 - $52,000.00 per year
Experience:
Ability to Commute:
Work Location: In person