Planning Director jobs in Hartford, CT

Planning Director directs and oversees the patient service planning function for a hospital or healthcare system. Performs analysis of trends in healthcare and makes recommendations for new services or changes in existing services. Being a Planning Director supports feasibility analysis and new program planning. Requires a bachelor's degree. Additionally, Planning Director typically reports to top management. The Planning Director typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. To be a Planning Director typically requires 3+ years of managerial experience. (Copyright 2024 Salary.com)

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Managing Director, Workforce Planning
  • The Cigna Group
  • Bloomfield, CT OTHER,FULL_TIME
  • The Workforce Planning Managing Director is a key leadership role that provides strategic leadership to deliver a consistent, best-in-class Workforce Technology ecosystem across the Enterprise.  This leader drives operational stability and efficiencies across all Cigna lines of business that we support through a shared service organization.  This role calls for a dynamic leader capable of managing and communicating complex workforce concepts, considerations and analyses in an easy to understand, actionable and impactful way. This role is required to interact with, collaborate with and educate business operations and finance leaders as well as the executive leadership team on workforce planning and management capabilities and their impact on Cigna’s business.  Additionally, through their partnership with the business, the leader gathers insights, information and understands future planning of the areas supported to ensure a true strategic partnership in delivering to our most critical stakeholders.  Lastly, this role will be responsible for partnering with non-supported organizations to identify growth, expansion, and potential consolidation of new and existing workforce planning capabilities and services.

       

    ESSENTIAL FUNCTIONS and RESPONSIBILITIES

    • Develops, supports, and drives strategic objectives of the Enterprise Operations workforce management organization on behalf of multiple business units through 4 core functional workforce activities:
      • Real Time Monitoring
      • Scheduling
      • Capacity Planning, Forecasting and Data Insights
      • Technology Administration and Product Ownership
    • Forms effective partnerships with business unit leaders and respective support functions to:
      • Develop greater precision and sophistication in our short and long term forecasts
      • Provide transparency into performance across the enterprise
      • Use consolidated data and analytics to improve the customer and employee experience
    • Accountable for strong and successful execution of peak season operations, including accurate workforce plans and forecasts to drive operational effectiveness and customer satisfaction.
    • Ensures supported operations achieve required service level, cost targets, and overall performance metrics through development and implementation of optimal workforce planning processes.
    • Leads effectively within a complex layered team based environment and cultivates strong internal and external client relationships.
    • Ensures organizational alignment through cooperative development of individual and departmental objectives and provides individual and organizational feedback on performance on a continuous basis.
    • Leads the development, implementation and improvement of industry leading technology tools necessary for continuous improvement and to manage long range planning and forecasting, resource planning, and staffing.
    • Leads the development of variance analysis capabilities and perform variance analysis support and recommendations for optimization of processes to Finance and Operations Leaders.
    • Attract and recruit top talent, set team goals aligned to the organization strategy, motivate and lead the team toward those goals.

    Required Qualifications:

    • Bachelor's degree in Business or related area
    • 10 years of experience with operations, workforce management, consultation or  similar applicable experiences
    • 10 years of experience in supporting complex operations in a matrixed corporate environment supporting both domestic and global resources
    • 5 years of experience with budget management including P&L ownership
    • 5 years of experience large complex leading teams
    • 3 years of practiced automation and transformation development (including value tracking) experience and application
    • Demonstrated negotiation, influencing and analytical skills; demonstrated ability to manage large-scale programs across multiple operating areas.
    • Demonstrated experience in strategic planning and leading change required
    • Ability to build strong business relationships and assess cost/benefits
    • Excellent oral and written communication skills
    • Possesses strong business and financial acumen and skills
    • Decision maker, strategic thinker and planner
    • Strong customer focus; process orientation and demonstrated leadership skills

    Skills & Knowledge

    • Strong knowledge and experience working with automated workforce management tools (Genesys, Intradiem, Verint) in a multi-site environment
    • Excellent knowledge of multi-channel service center processes and operations
    • Demonstrated skills with workforce management, reporting and executive level presentation, including Microsoft Office products
    • Excellent oral and written communication, including presentation skills
    • Strong leadership and motivational skills
    • Behavioral flexibility and agility in managing multiple and conflicting priorities
    • Exceptional organizational skills
    • Excellent negotiation skills


    If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

    About The Cigna Group

    Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.

    Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

    If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.

    The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

  • 21 Days Ago

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Planning supervisor
  • Barnes
  • East Granby, CT FULL_TIME
  • Core Responsibilities : Utilizes ERP to develop and communicate production schedule by ensuring schedule is accurately reflected in the ERP system and the cell communication boards. Assures internal a...
  • 4 Days Ago

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Planning Supervisor
  • Barnes Aerospace East Granby Division
  • East Granby, CT FULL_TIME
  • Core Responsibilities: Utilizes ERP to develop and communicate production schedule by ensuring schedule is accurately reflected in the ERP system and the cell communication boards. Assures internal an...
  • 7 Days Ago

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Planning Supervisor
  • Barnes Group
  • East Granby, CT FULL_TIME
  • Core Responsibilities: Utilizes ERP to develop and communicate production schedule by ensuring schedule is accurately reflected in the ERP system and the cell communication boards. Assures internal an...
  • 7 Days Ago

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Summer Worker (Enterprise GIS)
  • State of Connecticut - DOT Bureau of Planning/Research
  • Newington, CT OTHER
  • Introduction Are you interested in a temporary summer opportunity to work in an environment where you can make a difference?� If so, consider applying today! The�State of Connecticut,�Department of Tr...
  • 15 Days Ago

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Manager, Production Planning
  • Whitcraft
  • Manchester, CT FULL_TIME
  • If you are ready to make a career move to a growing company in the aerospace arena, then it's time to join #PursuitAerospace . Our talented people apply their skills, knowledge and experience to provi...
  • 20 Days Ago

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0 Planning Director jobs found in Hartford, CT area

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Assistant Teacher
  • The Goddard School of South Windsor, CT
  • South Windsor, CT
  • Job Description Job Description No nights and weekends! Located in the beautiful Evergreen Walk! We are looking for pres...
  • 3/29/2024 12:00:00 AM

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Lead Toddler Teacher
  • The Goddard School of South Windsor, CT
  • South Windsor, CT
  • Job Description Job Description Benefits: 401(k) Company parties Competitive salary Employee discounts Free food & snack...
  • 3/29/2024 12:00:00 AM

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Director of Women's Health
  • Community Health Service, Inc.
  • Hartford, CT
  • Description Clinical Director of Women's Health Exempt, Full Time Position Department: Women's Health Since 1970, Commun...
  • 3/28/2024 12:00:00 AM

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Junior Achievement - Development Manager
  • Accounting Resources
  • Hartford, CT
  • About the Organization: Junior Achievement's mission is to inspire and prepare young people to succeed in global economy...
  • 3/28/2024 12:00:00 AM

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Program Director-FS&T
  • Behavorial Health Network, Inc
  • Springfield, MA
  • Join our team of competent and compassionate professionals as a Program Director in the Community Wraparound program at ...
  • 3/27/2024 12:00:00 AM

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Marketing Director, Brand & Product Innovation, Skin Creative
  • BIC Corporation
  • Shelton, CT
  • **Marketing Director, Brand & Product Innovation, Skin Creative** 4799 Marketing and Product Mgmt Shelton, CT, US For ov...
  • 3/27/2024 12:00:00 AM

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Program Supervisor
  • The Village
  • Hartford, CT
  • Our Mission: The Village was one of the first agencies in the country to provide homes for neglected children. Today, we...
  • 3/27/2024 12:00:00 AM

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Lead Preschool Teacher
  • The Goddard School of South Windsor, CT
  • South Windsor, CT
  • Job Description Job Description No nights and weekends! Brand new school located in Evergreen Walk! Are you passionate a...
  • 3/25/2024 12:00:00 AM

Hartford is the capital city of Connecticut. It was the seat of Hartford County until Connecticut disbanded county government in 1960. The city is nicknamed the "Insurance Capital of the World", as it hosts many insurance company headquarters and is the region's major industry. It is the core city in the Greater Hartford area of Connecticut. Census estimates since the 2010 United States Census have indicated that Hartford is the fourth-largest city in Connecticut, behind the coastal cities of Bridgeport, New Haven, and Stamford. Hartford was founded in 1635 and is among the oldest cities in th...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Planning Director jobs
$166,778 to $254,379
Hartford, Connecticut area prices
were up 1.7% from a year ago

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