Planning Director jobs in Columbia, MD

Planning Director directs and oversees the patient service planning function for a hospital or healthcare system. Performs analysis of trends in healthcare and makes recommendations for new services or changes in existing services. Being a Planning Director supports feasibility analysis and new program planning. Requires a bachelor's degree. Additionally, Planning Director typically reports to top management. The Planning Director typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. To be a Planning Director typically requires 3+ years of managerial experience. (Copyright 2024 Salary.com)

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Director of Planning
  • Facet
  • Baltimore, MD FULL_TIME
  • At Facet, we put the member above all else. As a Director of Planning, you will live out this value each day as you lead a team of planners, inspiring them to do their best work of delivering tremendous value through the Facet way of planning to our members for an unparalleled experience. We are firm believers that human planners are a key component of building trust and connection in order to deliver a truly magical financial planning experience for our members. You’ll be laser focused on transforming our planners into brand leaders and Facet champions that consistently create life-changes member experiences for over 18,000 members/13,000 households and growing. You’ll also be responsible for ensuring planners deliver our financial planning process the Facet way - you’ll be expected to execute, but you’ll also be responsible for identifying opportunities to improve the way we do things.

    Responsibilities:

    Leadership & Culture

    Lead your teams to create a positive, One-Facet culture. Explain the why and ensure each team member is 100% aligned on our overall go-to-market (GTM)

    • Internalize company goals and initiatives in order to effectively lead and clearly communicate them to your team on an ongoing basis
    • Your team should know exactly what is going on and why, what expectations are required of them, and how they are measuring up
    • Inspire your team to embody the brand and motivate them to deliver exceptional value, turning members into raving fans
    • Lead a team of up to 14 financial planners and work with them to create coaching plans that align with achieving long term success for the planner and Facet
    • Work across the company to represent the planning department as a leader in the organization–working on strategic projects as needed
    • Foster a member-first environment through team wide recognition and celebration
    • Shape Facet’s planning culture and experience such that our planners are highly engaged in our mission and talented, great fit planner retention is at 100%

    Process Adherence & Tech Adoption

    Ensure 100% adherence to Facet philosophy, processes and tech adoption across the entire team

    • Hit or exceed all assigned key metrics on GTM programs for your team (e.g, P75, KOW, etc. and other new programs as they launch)
    • 100% of your planners need to adhere to our planning philosophy and process
    • Develop coaching, call listening and dev plans for each planner to hit all numeric targets–across every touchpoint
    • Become an expert on our tools (and use them regularly) to help coach and train our planners on how to best adopt and use our proprietary software and all upcoming features
    • Act as a practice management consultant for your entire team - incorporating Facet best practices for calendar, time, and relationship management
    • Verify daily/weekly that your planning team is providing ample capacity so that sales has the appropriate level of capacity across the team and your planners reach the “orbit” stage as expediently as possible
    • Act as a critical resource for our planning team to help in resolving all member challenges and compliance concerns consistently

    Quality & Brand

    Deliver a new, higher standard of quality across all member touchpoints that is on brand

    • Deliver an NPS of 65 and high CSAT that continues to increase every 6 months (get to NPS 90s within next 24 months) across your team
    • Ensure we reach a higher level of quality on EVERY call and interaction through proactive, daily coaching and usage of rubrics to quantify on brand delivery
    • Proactively identify folks that are not great long-term fits quickly and have performance conversations with those individuals using clear communication, specific examples, and regular documentation
    • Contribute to hiring the next generation of financial planning talent and raising the bar on quality

    Basic Qualifications:

    • CFP® designation
    • 10 years of financial planning experience
    • 5 years of experience leading, coaching and developing high performing customer-facing teams and experience leading enablement functions
    • Exceptional project leadership skills and proven ability to deliver results by collaborating effectively across business areas
    • Deep knowledge of the financial services industry, products, customer needs and the unique nuances of financial advice
    • Transformational change management experience, ideally in evolving service models with integrated teams partnering effectively and efficiently
    • Expertise in developing and advancing strategies that bring process improvements and industry leading financial services member experiences.
    • Expertise or knowledge of various nuanced financial planning topics - equity compensation, risk management, tax, estate planning, debt refinancing, etc.
    • Financial services startup experience
    • Available to travel for in person trainings
    • Must be able to meet and consistently maintain the minimum WiFi standards in order to efficiently work in the Company’s environment, and effect quality online connections
    • A minimum of 15 Mbps upload speed, 50Mbps download speed, and a latency of under 100
    • If these WiFi speeds are not met, it will be the employee’s responsibility to troubleshoot and potentially upgrade to meet the minimum speed
    • $135,000- $175,000 annual salary bonus determined by the experience, knowledge, skills, and abilities of the applicant - Please note, our salary ranges are based on current market data. Should you feel strongly that we are not in line, we highly recommend you to reach out and let us know. We are always looking to improve on building the best place for employees.
    • Equity
    • Flexible PTO
    • All the benefits: medical, dental, and vision insurance, 401(k) with employer match, short and long term disability coverage (paid by Facet), life insurance options and paid parental leave
    • Certification reimbursement program
    • Work from anywhere in the US
  • 1 Month Ago

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Director of Campus Planning
  • University of Maryland Baltimore County
  • Baltimore, MD FULL_TIME
  • Department: Facilities Management/Campus Planning We need dedicated team members to join us to keep the construction, operations, maintenance and infrastructure of the UMBC campus running smoothly so ...
  • 18 Days Ago

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DIRECTOR OF PLANNING & ZONING
  • Harford County
  • Bel Air, MD FULL_TIME
  • The Director of Planning And Zoning is responsible for the oversight of the Planning and Zoning Department including providing leadership and direction to the entire Department. The director ensures t...
  • 1 Day Ago

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Director, Major Gifts and Planning
  • Meals on Wheels of Central Maryland
  • Baltimore, MD FULL_TIME
  • If you are a caring individual inspired by socially responsible work and dedicated to making a difference in your community, we invite you to explore our current job openings. Ideal candidates bring a...
  • 3 Days Ago

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Director of Financial Planning & Analysis
  • Johns Hopkins Medicine
  • Baltimore, MD FULL_TIME
  • Job Summary Reporting to and working closely with the Vice President of Finance, the Director of Financial Planning & Analysis (FP&A) is responsible for annual operating and capital budgeting, financi...
  • 9 Days Ago

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Director of Planning, Design & Development
  • University of Maryland Medical System
  • Linthicum Heights, MD FULL_TIME
  • Job DescriptionGeneral SummaryUnder limited supervision, manage and direct UMMS Construction and Facilities Planning Department and staff on construction projects ranging in size from $5M to $550M, in...
  • 26 Days Ago

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0 Planning Director jobs found in Columbia, MD area

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Senior Manager of Digital Resources
  • Crowell & Moring
  • Washington, DC
  • Job Description Crowell & Moring LLP is an international law firm with offices in the United States, Europe, MENA, and A...
  • 3/28/2024 12:00:00 AM

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Associate Director, Media Planning and Placement
  • FGS Global
  • Washington, DC
  • About FGS Global FGS Global (“FGS”) is a leading global strategic communications consultancy advising clients in navigat...
  • 3/27/2024 12:00:00 AM

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Acoustics Trial Director
  • ManTech
  • Bethesda, MD
  • Secure our Nation, Ignite your Future ManTech, a well-respected industry leader, is actively seeking talented profession...
  • 3/26/2024 12:00:00 AM

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Workforce Planning Director - 9 month contract
  • Jellyfish
  • Baltimore, MD
  • At Jellyfish, we believe in the power of diverse perspectives and inclusive collaboration. We welcome individuals who ex...
  • 3/26/2024 12:00:00 AM

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Deputy Director for Planning & Design
  • Howard University
  • Washington, DC
  • The Talent Acquisition department hires qualified candidates to fill positions which contribute to the overall strategic...
  • 3/25/2024 12:00:00 AM

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Lead Teacher
  • The Goddard School of Columbia, MD
  • Columbia, MD
  • Job Description Job Description Benefits: Competitive salary Dental insurance Health insurance Paid time off Profit shar...
  • 3/25/2024 12:00:00 AM

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Gift Planning Manager
  • Defenders of Wildlife
  • Washington, DC
  • Description DEFENDERS OF WILDLIFE POSITION DESCRIPTION JOB TITLE: Gift Planning Manager CLASSIFICATION: Professional 3 S...
  • 3/25/2024 12:00:00 AM

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Program Director, Central America
  • CIPE
  • Washington, DC
  • Company Overview The Center for International Private Enterprise (CIPE) strengthens democracy around the world through p...
  • 3/25/2024 12:00:00 AM

The center of Columbia is located at 39°12.5′N 76°52′W / 39.2083°N 76.867°W / 39.2083; -76.867. Because it is unincorporated, there is confusion over the exact limits of Columbia. In the strictest definition, Columbia comprises only the land governed under covenants by the Columbia Association. This is a considerably smaller area than the census-designated place (CDP) as defined by the United States Census Bureau. The CDP has a total area of 32.2 square miles (83.4 km2), of which 31.9 square miles (82.7 km2) are land and 0.3 square miles (0.7 km2), or 0.80%, are water. The CDP includes a nu...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Planning Director jobs
$158,080 to $241,113
Columbia, Maryland area prices
were up 1.5% from a year ago

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