Pit Clerk Manager - Casino jobs in Wisconsin

Menominee Casino Resort

M ENQM l N EE
CASINO RESORT

1st Posting

Position Pit Manager (Hourly) Job Status Fun-Time

MinimumAge 21

Wage $24.00

Date Posted Friday, August 18, 2023 8:00:00 AM

Date Closed Thursday, August 24, 2023 4:30:00 PM

FIRSTPOSTING: OPEN 5 DAYSAND LIMITED TOANYENROLLED MENOMINEE TRIBAL MEMBER SECOND POSTING: OPEN

TO THE GENERAL PUBLIC.

SUMMARY

The Pit Manager is responsible for providing excellent guest service to our guests both extemal and internal. The Pit Manager is

responsible for the smooth operation of all Table Games. The Pit Manager is responsible for maintaining staffing, the daily paperwork

and record keeping ofthe Table Games Department. The position requires a high degree of integrity, professionalism, and accuracy.

The Pit Manager is also responsible for implementing, enforcing and ensuring all Table Games employees are in compliance with the

Company’s obj ectives and goals and Gaming regulations

ESSENTIAL DUTIES AND RESPONSIBILITIES

• In the absence ofthe Table Games Management, assumes all responsibilities ofthe Table Games Department.

welcomes guests on the casino floor establishing rapport, and providing complimentary amenities based upon specific casino

• Shall deal with co—workers in an unbiased and diplomatic manneri

• Shall approve/deny absentee slips and switch slips for the Table Games Employees.
• Shall comply with all Policies & Procedures in accordance with Gaming Standard, Ordinances, Compact, N.I.G.C., MCR and Tribal

Intemal Controls.
.Shall complete performance evaluations of all designated personnel.
oShall perform any other duties as assigned by immediate supervisor.
'Responsible assisting with the entire general management ofthe Table Games floor on assigied shift, ensuring table games are

ediciently operating in compliance with the Company’s policies and procedures and the Gaming regulations.

• Maintains security of all Table Games areas; makes on—the-scene operating decisions and gants approvals as needed; resolves

problems and situations as they arise in the pit.

Menominee Casino Resort
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MENGMINEE
cAsmo RESORT

'Responsible for supervising the operation of all ofthe table games oEered at MCR.
'Coach employees in his/her span of control to maintain and improve on expected levels of performance and productivity by using

SUPERVISORY RESPONSIBILITIES

Directly supervises all Pit Supervisor-Box Persons, TGO’s and MGO’s.
The Pit Manager works under the direction of the Table Games manager. The individual has a variety of responsibilities. First and
foremost, the Pit Manager is expected to supervise the games in the pit and be sure they run smoothly. Games must be run properly
and according to the policies of the casino. The Pit Manager must assure that regulations and procedures ofthe games are followed.
Pit Managers are in charge ofpit personnel. Individuals are responsible for the conduct of employees in their pit. Pit Managers are
expected to watch dealers to make sure they are dealing properly and not making mistakes. Pit Managers watch for any cheating on
the part of dealers or other employees in the pit. Pit Managers are additionally responsible for scheduling the breaks for all pit
personnel.
The Pit Manager carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws.
Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising

performance; rewarding and disciplining employees; addressing complaints and resolving problems. Pass all pertinent information to
management, fellow Pit Managers, and/or Casino Shift Manager.
Must possess the ability to work with other Menominee Casino Resort employees to ensure exceptional Guest Service to our players.

QUALIFICATION REQUIREMENTS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed
below are representative ofthe knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable
individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

High School diploma or GED and a minimum of two (2) years experience in Table Games is required. Shall pass and maintain a

passing grade in all Table Games offered by the Menominee Casino Resort. Shall pass and maintain a passing grade in all training
offered by the Table Games and/or the Menominee Casino Resort. Must pass Pit Supervisor-Box Person training with a score of 80%
or better prior to being hired. Must have the ability to eEectively use Windows, Microsoft outlook, Microsoft word, excel and access.
Must have the ability to enectively use AS 400, CMS, and Player tracking systems. Must have experience in employee discipline.
Must have guest service training, Must maintain a passing grade in Title 31 compliance.

SPECIAL QUALIFICATIONS

Strong communication and interpersonal skills required. Must be Twenty-one (21) years of age or older. A home phone (and maintain

Menominee Casino Resort

MENGM I N E E
cAsma REsaRT

a home phone number where he/she can be reached on short notice). The ability to maintain confidentiality. He/she must be able to be
approved for and maintain a valid gaming license. Candidate must be of good integrity, honest, and trustworthy. Must have a good
attendance record in previous position(s). Strong organizational and interpersonal skills required. Preference given to qualified
Menominee applicants.

CRIMINAL BACKGROUND MINIMUM REQUIREMENTS
No person shall be eligible for employment at Menominee Casino Resort/Thunderbird complex ifthey have been convicted, or have a

possession with intent to sell drugs during the immediately preceding two years.

“In addition to the minimum criminal background requirements listed above, employee must meet the minimum criminal background
requirements necessary to obtain a gaming license as stated in Menominee Tribal Code Chapter 347 and the Tribal Gaming Compact.”

LANGUAGE SKILLS

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability
to write routine reports and correspondence. Ability to speak effectively before groups of guests or employees of organization.
Ability to speak, write and read Menominee Language is a plus.

MATHEMATICAL SKILLS

Ability to work with mathematical concepts such as probability and statistical implications Ability to apply concepts such as
nactions, percentages, ratios, and proportions to practical situations.

GAMING KNOWLEDGE:
Must know, understand, and pass (a score of 80% or better) the training for all games currently offered at MCR (Le. Black Jack, craps,
roulette, poker, and specialty games)

REASONING ABILITY

Ability to denne problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of
technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

PHYSICAL DEMANDS

The physical demands described here are representative ofthose that must be met by an Employee to successmlly perform the
essential functions ofthis job. Reasonable accommodations may be made to enable individuals with disabilities to perform the
essential mnctions.
While performing the duties ofthis job, the Employee is regularly required to use hands to finger, handle, or feel objects, reach with
hands and arms; and talk or hear. The employee is required to stand for the entire shin. The Employee must be able to bend, twist and
reach for an entire shift. The Employee must maintain physical stamina to work in a fast-paced, guest-oriented environment and deal
effectively with problems or difficult situations as they arise. Must be able to work odd/long hours, which include weekends, holidays
and evening hours.

Employee must present a neat, well»groomed professional manner and appearance in accordance with company polices and

procedures.

Specific vision abilities required by this job include close vision, distance Vision, color vision, peripheral vision, depth perception, and
the ability to adjust focus. The employee must be able to distinguish the colors ofthe chips used on all Table Games at MCR.

Menominee Casino Resort is a drug free work place, must be able to pass a pre-employment and/or random drug testing.

WORK ENVIRONMENT

‘\ Menominee Casino Resort

M EN M l N EE
CASINo RESORT

The work environment characteristics described here are representative of those an Employee encounters while performing the
essential thnctions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the
essential functions.
The noise level in the work environment is usually loud.
This facility is not a smoke free environment.