Pipeline Operations Manager jobs in Baltimore, MD

About us: Mission Driven, Employee Focused

At CTI, you’ll be at the center of an award-winning corporate culture, breaking technological barriers and solving real-world problems for our federal government customers. We are committed to hiring the best of the best, and in return, we offer a world-class, truly unique employee experience that is rare within our industry.

If you’re a technical changemaker with a passion for Cyber Operations, Cloud and Data Analytics, or Engineering, we’re looking for you! Love what you do AND where you work - alongside a supportive, innovative team of like-minded individuals. After all, we know that your best work happens when you live your best life, and we do everything we can to make that possible. Are you ready for your best career move? Intel Agency polygraph is strongly preferred.

Due to federal contract requirements, United States citizenship and an active TS/SCI security clearance is required for the position.

Description:

•Conducts activities related to the knowledge management processes, to include, but not limited to: content analysis, document management, data capture, portals, shared storage locations, workflow, collaboration, data warehousing, decision support, and information dissemination; planning to encompass the strategy, architecture and methodology for an enterprise modernization effort; selection, implementation, and measure of packaged solutions for enterprise modernization; and complete integration of applications with target data and defined processes

The day-to-day:

•Coordinates process improvement initiatives through the disciplined use of technology solutions, facilitates discussion of process alternatives in order to arrive at best practices, and coordinates the development and modification of new and existing content 

•Provides operational support to USCYBERCOM by conducting and overseeing data analysis in order to optimize search results and ensure proper categorization of content within USCYBERCOM 

•Provides strategic direction to business groups through initiative prioritization, integration, and resource application and ensures that policies and procedures align with the USCYBERCOM mission 

•Manages content that integrates information from departments and functions throughout the organization to facilitate easy access, sharing, and dissemination of information with internal business partners and external customers 

•Acts as an SME for Knowledge Management and its reporting capabilities, manages content and workflow, and educates front-end users on the use of the Knowledge Management System

•Oversees reporting to support operations and prepares analysis and recommendations related to categorization of content and optimizing search results 

•Monitors solution benefits and key measures of success to ensure that ongoing benefits are realized (e.g., improved process consistency and faster onboarding of information) 

•Facilitates development of controls with business partners through streamlining processes and system automation, and prepares presentations for senior management to support recommended changes, new initiatives, or enhancements

The qualifications (required):

•Must be a US Citizen

•Must have TS/SCI clearance w/ active polygraph

•Minimum ten (10) years of experience as a Knowledge Management Specialist or a related functional area

•Minimum of Bachelor’s Degree from an accredited college or university in Information Management, or related discipline

The nice-to-haves (desired, not required):

•Experience supporting Knowledge Management operations at the Joint or Component Command Level

The benefits package:

• Affordable healthcare options with 80% employer paid premium PLUS a company-funded HSA

• Dental insurance with 100% employer paid premium

• Vision with 80% employer paid premium

• Employer paid Life insurance 100%

• Employer paid Short-term and Long-term disability 100%

• Annual training, continued education, and professional memberships reimbursement

• Unlimited access to Red Hat Enterprise Linux, AWS, and NetApp training and accreditation

• Annual reimbursement for technology i.e. phones, computers, printers, etc...

• 401(k) with company match up to 5% with 100% immediate vesting (after 90 days of employment)

The environment and perks:

• Professional development investment and paid time off for training

• Contract and work locations in Maryland, Virginia, Colorado, Texas, Utah, California, Florida and Hawaii.

• Team building events throughout the year such as Destination Family Events, Holiday Party, Monthly Get-Togethers

• Leadership Team engagement and mentorship

• Performance Recognition Program

• Complimentary branded apparel

Don't see a job opening that's the perfect fit? Apply to our General Position to join our talent pool for consideration for future opportunities.

Know someone else who may be a good fit? Refer them through the CTI External Referral Program and you could receive a one-time referral bonus of up to $10,000! Email cti-staffing@cti-md.com for more information.

Constellation Technologies is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, religion, creed, color, national origin, ancestry, sex (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, medical condition, marital or domestic partner status, sexual orientation, gender, gender identity, gender expression and transgender status, mental disability or physical disability, genetic information, military or veteran status, citizenship, low-income status or any other status or characteristic protected by applicable law. Job applicants can submit questions about CTI’s equal employment opportunity policy to cti-hr@cti-md.com.