Physician Practice Operations Manager jobs in Thousand Oaks, CA

Physician Practice Operations Manager manages and coordinates administrative and clinical services for one or more physician office sites. Establishes work procedures and standards to improve efficiency and effectiveness. Being a Physician Practice Operations Manager supervises medical, nursing, and clerical staff to ensure quality patient care. Prepares periodic practice metrics and statistics. Additionally, Physician Practice Operations Manager may require a bachelor's degree. Typically reports to top management. The Physician Practice Operations Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. To be a Physician Practice Operations Manager typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. (Copyright 2024 Salary.com)

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Practice Manager of Clinic Operations
  • Forefront Dermatology
  • Thousand Oaks, CA FULL_TIME
  • Job description
    Summary

    The Practice Manager provides leadership, communication, and guidance to physicians, providers, clinic team leaders, and staff in their clinic while promoting the values and mission statement of Forefront Dermatology

    Accountable for cultivating clinic leadership, leading operational excellence, and delivering a patient experience that results in the highest levels of patient satisfaction and retention.

    Accountable for clinic-level economic profitability and growth. Act as the primary communication liaison between Support Services and the clinic, including but not limited to corporate policy and procedural changes as well as clinic operational protocols.

    Responsibilities

    Essential Functions

    Performance Results :
    • Analyze trends in revenue, productivity, appointments, workdays and patient flow to maximize practice growth and provider performance.
    • Oversee physician and staff schedules to manage time off in order to maximize patient convenience while also managing practice expenses to maintain practice profitability.

    Leadership : Maximizes clinic operational efficiency, customer service, and performance, as well as physician and mid-level provider satisfaction through effective leadership.

    Team Leader oversight : Weekly check-in for review of clinic operations and planning for upcoming changes including but not limited to :
    • Staff issues, development, and training, and work schedules Addressing physician, TL, and staff concerns
    • Coaching on areas of team leader responsibility as needed
    • Equipment or supply needs and / or issues
    • Review staffing analysis and staff schedules for the upcoming 3 months presented by TL and provide direction as needed (minimum once per month)
    • Review office economic performance; assess opportunities to better fill schedules and control supply and labor costs.
    • Review Key Performance Indicators (KPIs).Support timely collection of patient A / R Collaborate with Clinic

    Leadership : Monthly meeting with clinic leadership team (Physicians, Providers, and TLs) for review of clinic operations and planning for upcoming changes including but not limited to :

    Review office economic performance Review Key Performance Indicators (KPIs)Discuss and address questions and concerns

    Extended operations team oversight. Monthly TL meeting to :
    • Present standardized companywide TL meeting topics and PP presentation which include aspects of operational management, customer service, compliance and leadership training.
    • Discuss additional content specific to particular clinic Provide TL with assignments to present at each monthly meeting.
    • Review office economic performance; assess opportunities to better fill schedule and control supply and labor costs.

    Review Key Performance Indicators (KPIs).Clinic Reviews :
    • Complete standard quarterly clinic review and written summary report including but not limited to reception and clinic operations, CLIA, HIPAA, OSHA Meet with physicians, providers, and TL to review quarterly review report, KPIs and address questions and concerns
    • Provides Forefront management with written report
    • Every Friday, provide weekly email summary to physician advisor and VP of Operations a list of the current week’s accomplishments, discussions and challenges and the upcoming week’s schedule.

    Communication / Advocacy :
    • Prepares for and actively participates in required management meetings including but not limited to meetings with VP of operations, physician advisor and other administrative or operational meetings as scheduled.
    • Is the liaison between Support Services and the clinic and bridges the gap between the two to help improve support.

    Training Material / Content Development :
    • Develops and keeps updated TL and Clinic staff training materials in collaboration with RCMs and Support Services managers.
    • Develops content for monthly TL meetings in collaboration with RCMs and Support Services managers.

    Human Resources / Staffing :
    • Responsible for overall clinic staffing performance whether completed themselves or through TL.
    • This includes interviewing, selection, hiring, terminations, performance reviews, orientation, training and time and attendance.
    • Directly responsible for clinic TL orientation and accountable for TL performance.
    • Oversees accuracy of clinic staff work schedules and provides feedback to TL as needed.
    • Reviews staff time & attendance reports and manages issues as appropriate.
    • Ensures TL leads effective monthly staff meetings.
    • Ensures team leader is effectively managing clinic operations to the satisfaction of the physician and mid-level providers and in accordance with company policies and procedures, values, and mission.

    Performance reviews :
    • Responsible for completion of 90 day and annual staff performance reviews for direct reports. Ensures clinic TL completes staff 90 day and annual performance reviews on time.
    • Provides coaching for TL on completion of staff performance reviews and performance corrections with regards to objective written or verbal descriptors of performance concerns, providing constructive feedback, and accountable and measurable corrective action plans.

    Ongoing Clinic Operations :
    • Coordinates all aspects of new physician or provider orientation and on boarding.
    • Coordinates equipment, scheduling, and all other aspects related to expanding or adding new services to an existing clinic.
    • Ensures clinics are adequately staffed to provide the best patient experience and supports physician efficiency.

    Patient Satisfaction :
    • Responsible for ensuring all clinic and providers deliver the best patient experience for every patient.
    • Ensures effective resolution of all patients concerns.

    Clinic Compliance :
    • Ensures clinic is compliant with HIPAA, OSHA and CLIA requirements as well as meaningful use requirements and all state regulations.
    • Compliance Reports all compliance issues to the compliance committee and helps ensures effective resolution of all compliance issues and incidents.

    CLIA :
    • Prepares for and participates in CLIA surveys Assists in ensuring new policies and procedures are CLIA compliant.
    • Under the direction of the Technical Supervisor, is responsible for maintenance oversight of the quality control and quality assurance records.
    • Coordinates the scheduling and ensures that all Proficiency testing occurs in a timely manner for each proficiency test system where applicable.
    • Coordinates troubleshooting actions with appropriate entities, (Technical Supervisor, manufacturers, consulting companies) when quality assurance, quality control, proficiency issues arise.
    • Provides written Plan of Correction response detail to CLIA deficiencies.
    • Provides staff re-education or discipline as appropriate. OSHA - Performs annual OSHA inspection with TL and address relevant issues.
    • Maintain written inspection report in on-site OSHA binder.

    Policies and Procedures :

    In collaboration with RCMs, reviews and updates as needed all clinical policies and procedures annually or more frequently as changes occur.

    Other Duties :

    Adherence to compliance and completion of compliance training. Performs other related duties as assigned.

    Qualifications

    Education

    Two years of previous work experience in dermatology or 5 years of related work experience or demonstrated excellent team leader experience with Forefront Dermatology or commensurate experience in any related health care setting is preferred.

    Must keep current on state licenses and / or registrations to continue employment. Valid Driver License and driving record that allows for insurability by Forefront Dermatology.

    Knowledge, Skills and Abilities

    Demonstrated leadership experience. Must be able to demonstrate leadership by serving as an example to others with regard to professional behavior, handling multiple tasks, maintaining a positive attitude, and in response to organizational change.

    Proficiency with Microsoft Word, Excel and PowerPoint. Must possess excellent leadership, organizational, computer, and communication skills.

    Ability to work effectively and cooperatively with staff, board, clients, and the public. Ability to multi-task, prioritize appropriately, and work well both individually and as part of a team.

    Ability to use time productively and contribute to high levels of company operational efficiency and effectiveness. Ability to maintain confidentiality of information.

    Physical Demands

    Ability to communicate in an active multi-office environment. Ability to efficiently operate all job related office equipment (telephone, computer, calculator, fax, copier).

    Ability to communicate via telephone & email. Ability to sit for large portions of a workday.

    Pay : $80-100K Annually plus bonus

    INDJOS

    Last updated : 2023-05-15
  • 9 Days Ago

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Advanced Practice - Pulmonary Position in Oxnard & Camarillo, CA
  • Archway Physician Recruitment
  • Camarillo, CA FULL_TIME
  • **Pulmonary APP opening near Los Angeles** * Located in ***Oxnard & Camarillo, CA*** - just 55 miles west of Los Angeles! * Full-time, permanent opening * Private practice * Well-established practice ...
  • 17 Days Ago

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Physician Assistant - Family Practice
  • Community Memorial Healthcare
  • Santa Paula, CA OTHER
  • Compensation Salary Range: $61.27 - $96.74 / hour The pay range above represents the lowest possible rate for the position and the highest possible rate. Factors that may be used to determine where ne...
  • 18 Days Ago

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Physician Assistant - Family Practice
  • Community Memorial Health System
  • Oxnard, CA FULL_TIME
  • Compensation Salary Range: $61.27 - $96.74 / hour The pay range above represents the lowest possible rate for the position and the highest possible rate. Factors that may be used to determine where ne...
  • 23 Days Ago

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Physician Assistant - Family Practice
  • Community Memorial Health System
  • Santa Paula, CA FULL_TIME
  • Compensation Salary Range: $61.27 - $96.74 / hour The pay range above represents the lowest possible rate for the position and the highest possible rate. Factors that may be used to determine where ne...
  • 10 Days Ago

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Physician Assistant - Family Practice
  • Community Memorial Healthcare
  • Ventura, CA OTHER
  • Compensation The pay range above represents the lowest possible rate for the position and the highest possible rate. Factors that may be used to determine where newly hired employees will be placed in...
  • 16 Days Ago

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0 Physician Practice Operations Manager jobs found in Thousand Oaks, CA area

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Retail Sales Associate (Part-Time)
  • AutoZone, Inc.
  • Thousand Oaks, CA
  • AutoZone's Part-Time Retail Sales Associates drive sales through superior customer service by exceeding customer expecta...
  • 3/28/2024 12:00:00 AM

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Sales Associate - Soma
  • Chico's FAS, Inc.
  • Thousand Oaks, CA
  • We are customer obsessed, innovative, and have the best culture in retail. Join our team today! POSITION OBJECTIVE: The ...
  • 3/28/2024 12:00:00 AM

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RN Trauma Coordinator PI
  • HCA
  • Thousand Oaks, CA
  • Hourly Wage Estimate: $44.25 - $61.95 / hour Learn more about the benefits offered for this job. The estimate displayed ...
  • 3/28/2024 12:00:00 AM

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RN Wound Care PRN
  • Los Robles Regional Medical Center
  • Thousand Oaks, CA
  • Description Hourly Wage Estimate: $47.58 - $71.37 / hour Learn more about the benefits offered for this job. The estimat...
  • 3/28/2024 12:00:00 AM

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RN Wound Care PRN
  • HCA
  • Thousand Oaks, CA
  • Hourly Wage Estimate: $47.58 - $71.37 / hour Learn more about the benefits offered for this job. The estimate displayed ...
  • 3/28/2024 12:00:00 AM

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Hybrid Nurse Practitioner-Medicare Patient Population
  • Greater Good Health
  • Thousand Oaks, CA
  • Hybrid AWV Nurse Practitioner Job Description A GGH Annual Wellness Visit (AWV) Nurse Practitioner will conduct annual w...
  • 3/28/2024 12:00:00 AM

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Registered Nurse-Oncology
  • Los Robles Regional Medical Center
  • Thousand Oaks, CA
  • Description Hourly Wage Estimate: $52.91 - $75.24 / hour Learn more about the benefits offered for this job. The estimat...
  • 3/28/2024 12:00:00 AM

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Resource RN ER
  • Los Robles Regional Medical Center
  • Thousand Oaks, CA
  • Description Hourly Wage Estimate: $.00 - $.00 / hour Learn more about the benefits offered for this job. The estimate di...
  • 3/28/2024 12:00:00 AM

Thousand Oaks is the second-largest city in Ventura County, California, United States. It is in the northwestern part of Greater Los Angeles, approximately 40 miles (64 km) from Downtown Los Angeles and is less than 15 miles (24 km) from the Los Angeles neighborhood of Woodland Hills. It is named after the many oak trees present in the area, and the city seal is adorned with an oak. The city forms the central populated core of the Conejo Valley. Thousand Oaks was incorporated in 1964, but has since expanded to the west and east. Two-thirds of neighboring Westlake Village and most of Newbury Pa...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Physician Practice Operations Manager jobs
$132,961 to $190,253
Thousand Oaks, California area prices
were up 2.5% from a year ago

Physician Practice Operations Manager in Montgomery, AL
If you’ve wondered about what separates the best healthcare practices from the rest, physician practice operations efficiency might be one place to look.
December 12, 2019
Develops growth strategies and business plans in cooperation with practice physicians and physician leadership.
December 28, 2019
Physician Practice Operations Manager in Saint Cloud, MN
The primary responsibilities of the Market Manager include oversight, leadership and general management of the market operations, financial performance, and budget.
February 11, 2020
Physician Practice Operations Manager in Boulder, CO
Four or more years of progressive and hands-on managerial experience in a medical practice including management responsibility of all operational areas including HR and finance.
January 28, 2020