Physician Practice Operations Manager manages and coordinates administrative and clinical services for one or more physician office sites. Establishes work procedures and standards to improve efficiency and effectiveness. Being a Physician Practice Operations Manager supervises medical, nursing, and clerical staff to ensure quality patient care. Prepares periodic practice metrics and statistics. Additionally, Physician Practice Operations Manager may require a bachelor's degree. Typically reports to top management. The Physician Practice Operations Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. To be a Physician Practice Operations Manager typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. (Copyright 2024 Salary.com)
Summary
The Practice Operations Manager, working under the direction of the Director of Ambulatory Services, provides supervision and leadership for the assigned IMG and/or HOD practice(s). This position is responsible for daily operations including scheduling and controlling the daily working arrangements of staff, monitoring the operational flow, and implementing local practice-based improvement opportunities. The Practice Operations Manager is responsible for partnering with the leadership team to ensure practice performance is in line with IMG, HOD and practice specific goals and strategies.
Essential Duties and Responsibilities
Job Requirements
Job Knowledge and Skills
Education and Experience
An equivalent combination of education and experience which provides proficiency in the areas of responsibility listed above may be substituted for the above education and experience requirements.
Working Conditions/Physical Demands
Must possess the physical and mental abilities to perform the tasks normally associated with this position that involves a combination of sitting, standing, walking, bending, stooping, and reaching. Occasional lifting/carrying up to 35 lbs. Some stress related to high level of responsibility for quality care.
Americans with Disabilities Statement
Must be able to perform all essential functions of this position with reasonable accommodation if disabled.
The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Covenant Health reserves the right to modify position duties at any time, to reflect process improvements and business necessity.
Standard of Business Conduct
Every St Joseph Hospital employee is required to abide by the Standards of Conduct and to report any activity that appears to violate the Standards of Conduct.
Covenant Health Mission Statement
We are a Catholic health ministry, providing healing and care for the whole person, in service to all in our communities.
Our Core Values:
Compassion
We show respect, caring and sensitivity towards all, honoring the dignity of each person, especially the poor, vulnerable and suffering.
Integrity
We promote justice and ethical behavior, and responsibly steward our human, financial and environmental resources.
Collaboration
We work in partnership, dialogue and shared purpose to create healthy communities.
Excellence
We deliver all services with the highest level of quality, while seeking creative innovation.
We are an equal opportunity, affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, disability status, gender, sexual orientation, ancestry, protected veteran status, national origin, genetic information or any other legally protected status.