Pharmacy Technician Supervisor oversees the work of a team of Pharmacy Technicians that assist Pharmacists with the dispensing of medical prescriptions. Monitors daily activities and manages work schedules to ensure that quality, production and customer service standards are maintained. Being a Pharmacy Technician Supervisor may hire, train, and evaluate new employees. Requires a high school diploma or its equivalent. Additionally, Pharmacy Technician Supervisor typically reports to a manager or head of a unit/department. Typically requires Certified Pharmacy Technician (CPhT). The Pharmacy Technician Supervisor supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Thorough knowledge of department processes. To be a Pharmacy Technician Supervisor typically requires 3-5 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)
Position Summary
Pharmacy technicians assist the pharmacist in the preparation and dispensing of medications, maintaining the drug inventory, and maintaining patient and pharmacy records in a manner consistent with all federal, state, and local laws and regulations, as well as pharmacy policies and procedures. This position is responsible for providing the highest level of customer service and patient care to ensure a positive experience and patient healthcare outcomes.
Essential Functions:
1. Read and interpret physician's medication orders
2. Efficient and knowledgeable of basic principles, theories, laws, policies, and procedures that pertain to compounding- specifically USP <795>, <797>, <800>, other USP general chapters, and best compounding practices.
3. Prepares high-quality compounded medications (capsules, troches, creams, solutions, etc.) according to USP <795>, <797> and <800> and other compounding rules and regulations in both ISO 5 environments as well as non-sterile hazardous rooms.
4. Performing compounding procedures, quality assurance/control checks, and preparation of compounded medications
5. Understands and can perform basic pharmaceutical calculations to obtain correct doses of medications
6. Prepares medications under the supervision of a pharmacist so they are accurately compounded. Adheres to appropriate safety and quality assurance practices and OptioRx policies and procedures. Complies with state and federal laws.
7. Prepare and package medications requiring special handling in accordance with safety measures
8. Aid in the filling, processing, and dispensing of medications
9. Re-package and label medications
11. Help maintain the drug inventory through inventory control practices
12. Provide customer service by answering phone calls in a prompt and courteous manner
13. Triage requests and prioritize them to drive efficiency
14. Other tasks assigned by the manager
15. Represent the pharmacy professionally and courteously in all interactions with patients
16. Assist in resolving patient concerns and complaints
17. Report product incidents as required by pharmacy policy
18. Participate in surveys conducted by authorized inspection agencies
19. Participate in the pharmacy’s Performance Improvement program
20. Initial, periodic and validation training as required by USP <795>, <797> and <800>
qualifications
· Education and/or Training:
a. High school diploma or general education degree (GED) required
b. Formal compounding training/certifications (i.e. PCCA, ACA, ASHP) an advantage
· Professional Experience:
a. Training on calibration, maintenance, and use of appropriate equipment to compound prescription orders and monitor the compounding environment
b. Basic math skills including adding, subtracting, multiplying, and dividing into all units of measure
· Licenses/Certifications:
a. Current pharmacy technician registration/certification
b. Enhanced compounding training from a recognized program preferred
c. CPhT preferred
· Specialized Skills:
a. Proficiency with technology use, MS Office Suite (Excel, Word, PPT), Outlook & Internet applications, pharmacy management systems, PCCA or other compounding software used by pharmacies
b. Able to operate equipment such as computers, scan guns, tablet counters, and cash registers
c. Familiarity with pharmacy practice settings, legal requirements and limitations, prescription information and calculations, drug identification and generic equivalents, drug manufacturing, packaging and labeling information, and proper drug handling and storage practices
· Technical Skills: Underlying skills that enable an employee to perform effectively on the job
a. Must have good communication skills, both written and verbal
b. Strong analytical, prioritizing, interpersonal skills
· Successfully pass background check prior to employment
PHYSICAL Requirements
Physical Activities:
· Ability to continuously stand for extended periods
· Majority of time is spent in the laboratory preparing medications
Job Type: Full-time
Pay: $19.00 - $25.00 per hour
Expected hours: 40 per week
Benefits:
Physical setting:
Schedule:
Ability to Relocate:
Work Location: In person
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