Pharmacy Service Clerk is responsible for performing daily, routine tasks in the pharmacy such as answering the phone, responding to customer requests, data entry, record maintenance, and other clerical duties. Follows organization and department procedures to complete tasks in a timely manner. Being a Pharmacy Service Clerk assists with stocking and inventory tasks. Requires a high school diploma or its equivalent. Additionally, Pharmacy Service Clerk typically reports to a supervisor. The Pharmacy Service Clerk possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)
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POSITION: PHARMACY TECHNICIAN - HELP DESK TECHNICIAN Specialist (JD67)
The Helpdesk Technician Specialist is responsible for supporting pharmacies, members, brokers, third party administrators (TPA’s) and other health professionals regarding pharmacy benefit claim adjudications.
The specialist is a key point of contact to all individuals reaching out to OptiMed. They are responsible for coordinating and facilitating member care services and communications that help to enhance the member’s experience. The specialist will collaborate with the member, pharmacies, medical providers, TPA’s to ensure prescription claims process properly according to the member’s plan sponsor’s benefit design. The specialist position is very broad in terms of different professionals they will interact and support including broker’s, TPA’s,
Human Resource Representatives (HR), Pharmaceutical Manufacturers, and OptiMed’s clinical and account management teams.
Primary responsibilities are:
Additional responsibilities include:
Supervisory Responsibilities
The specialist does not hold a supervisory role. They report directly reports to the Ascend Help Desk Supervisor.
Minimum Qualifications
A minimum of 1-2 years of experience in pharmacy is preferred. Must be familiar with standard pharmacy protocol, insurance practices, and patient assistance programs. They must be able to work efficiently in a structured environment, follow directions, communicate effectively and be reliable. Attention to detail, organization and
6480 Technology Avenue, Suite A | Kalamazoo, Michigan 49009 | Phone: 877.232.2857 | Fax:
877.326.2856 | optimedhp.com
resourcefulness is key. They must have strong communication skills, problem solving abilities, and an independent self-starter attitude.
Work Environment
The specialist thrives in a faced-paced work environment. Sitting for prolonged periods of time at a desk, spending large amounts of time working on a computer and/or talking on the telephone in an office setting. Light to moderate lifting may be required at times. Must be able to spend most of the day in an open, work environment with other
HDT’s, pharmacy technicians and staff members alike. Reasonable accommodations can be made to enable individuals with disabilities to perform the essential job functions. The position is based at our Headquarters location here in Kalamazoo, MI.
V01162023D
6480 Technology Avenue, Suite A | Kalamazoo, Michigan 49009 | Phone: 877.232.2857 | Fax:
877.326.2856 | optimedhp.com
Job Type: Full-time
Pay: $19.00 - $20.00 per hour
Benefits:
Physical setting:
Schedule:
Experience:
Shift availability:
Ability to Relocate:
Work Location: In person
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0 Pharmacy Service Clerk jobs found in Battle Creek, MI area