Pharmacy Service Clerk is responsible for performing daily, routine tasks in the pharmacy such as answering the phone, responding to customer requests, data entry, record maintenance, and other clerical duties. Follows organization and department procedures to complete tasks in a timely manner. Being a Pharmacy Service Clerk assists with stocking and inventory tasks. Requires a high school diploma or its equivalent. Additionally, Pharmacy Service Clerk typically reports to a supervisor. The Pharmacy Service Clerk possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)
Job Overview:
We are seeking a highly skilled and compassionate Customer Service Technician to join our team. As a Customer Service Technician, you will play a vital role in providing exceptional patient care and support. This position requires knowledge of medical terminology, patient service, critical care, pharmacy technician, IV infusion, inhale, hospital, patient care, pharmacy, and acute care.
Duties:
- Assist patients with medication orders and inquiries
- Provide excellent customer service to patients and healthcare professionals
- Assist with processing prescriptions accurately and efficiently
- Answering phones and interacting with patients and providers
- Collaborate with the pharmacy team to ensure timely delivery of medications
- Adhere to all safety protocols and regulations
- Document patient interactions and medication information accurately
Experience:
- Previous experience as a pharmacy technician or in a similar customer service role is preferred
- Familiarity with medical terminology and patient care practices
- Ability to work in a fast-paced environment with attention to detail
- Excellent communication and interpersonal skills
- Strong organizational skills and ability to prioritize tasks
If you are passionate about providing exceptional patient care and have the necessary skills and experience, we would love to hear from you. Join our team as a Customer Service Technician and make a difference in the lives of our patients. Apply now!
Job Type: Full-time
Pay: $13.00 - $18.00 per hour
Expected hours: 40 per week
Benefits:
Physical setting:
Schedule:
Ability to Relocate:
Work Location: In person