Payroll Supervisor jobs in South Carolina

Summary
World Insurance Associates is a unique insurance organization offering top products and services from major providers, combined with attentive service from local agents.

Founded in 2011, World is one of the fastest-growing insurance brokers in the U.S. with over 2,200 employees in over 260 offices across North America.  We specialize in personal and commercial insurance lines, surety and bonding, employee benefits, financial and retirement services, and human capital management solutions.

Our rapid growth and market leading presence has created opportunities throughout the state and we offer top talent the choice to work from one of our multiple offices throughout the region.

Position Overview
The Payroll Supervisor is responsible for overseeing and managing the payroll and tax operations for World Payroll & HR (WPHR). Overseeing WPHR clients’ payrolls and managing the department workloads to ensure payroll services are delivered based on WPHR’s scope of services with a focus on compliance, efficiency, and client satisfaction. The Payroll and Tax Manager leads a team of payroll and tax specialists, providing guidance, training, and support to ensure efficient and accurate payroll processing. Additionally, the role involves building and maintaining strong client relationships, addressing client inquiries and concerns, and continuously improving payroll and tax processes and systems.

Primary Responsibilities

• Managing Payroll and Tax Operations: Overseeing the day-to-day payroll processes, ensuring accurate and timely processing of employee pay, deductions, and benefits for the World Payroll & HR clients. Follow internal policies and procedures for reporting payroll information and maintaining related records; maintain and update payroll policy manual to include payroll policies and procedures necessary for reference and training materials.
• Coordinating Daily Payroll Activities: Overseeing functions and monitoring client and administrative workload of payroll specialist and providing backup to the payroll specialist as needed.
• Team Supervision: Lead and guide a team of payroll specialists and tax specialists, providing training, assigning tasks, and ensuring high-quality work output.
• Compliance and Reporting: Ensuring compliance with relevant payroll laws, regulations, and tax requirements.
• Client Relationship Management: Building and maintaining strong relationships with clients, understanding their payroll and tax needs, addressing any concerns or inquiries they may have, and providing exceptional customer service. Review payroll accuracy related to overtime, withholdings, benefits, and garnishments, and approve manual calculations for special payroll or benefit requirements; coordinate and approve supplemental payrolls. Train client worksite employees on UKG payroll and HR system/mobile application usage and access. Resolve/troubleshoot payroll and tax issues, including assisting payroll specialists with client matters.
• System Management: Utilizing payroll software (UKG Ready & MasterTax) to efficiently manage payroll processes, troubleshoot issues, and implement system enhancements.
• Collaboration: Works with internal teams to resolve complex payroll, tax & HR issues, troubleshoot system problems, and implement process improvements. Generate payroll reports, financial data, and other related documents for clients and internal stakeholders.
• Quality Assurance: Performing regular audits and checks to maintain data integrity, accuracy, and confidentiality of payroll information.
• Process Improvement: Identifying opportunities for streamlining payroll and tax operations, implementing best practices, improving overall efficiency and accuracy, and implementing innovative solutions.
• Up-to-date Knowledge: Stay abreast of industry trends, best practices, and changes in regulations, and best practices to ensure compliance and provide accurate advice to clients. Perform other related duties or projects as assigned.

• 2 years of work experience in payroll outsourcing or related field.

• 1-year experience with the UKG Payroll Ready Platform
• 1-year experience with Mastertax
• FPC or CPP Certification or obtain within one year of hire.

• Payroll processing
• Applicable federal, state, and local laws/rules and/or other statutes regulated to payroll.
• Effectively and accurately communicate in writing and verbally.
• Lead, train, and coordinate the work of others.
• Proficiency in Microsoft Products (Word, PowerPoint, Excel, Team, and Outlook)
• Able to multi-task and prioritize client work and projects.

• Associate degree in business or a related field

Work Location & Travel Expectation
The Payroll & Tax Manager may work from World’s Georgetown, SC office or remotely from the individual’s home. This position may be required to travel up to 20% annually.

Equal Employment Opportunity
At World Insurance Associates (WIA), we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our products, and our community to flourish. WIA is honored to be an equal opportunity workplace. We are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national orientation, age, citizenship, marital status, disability, gender identity, sexual orientation, or Veteran status. In addition, WIA makes reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant or employee with a disability, unless the accommodation would impose an undue hardship on the operation of our business.