Payment Recovery Specialist jobs in New London, CT

Starting Hourly Range: $20-$25/hr

Starting salary for this position is dependent upon job-related factors including education, training, credentials, and prior experience.

Position Summary

Under the supervision of the Clinical Supervisor, the Recovery Coach is responsible for providing recovery services to clients based on the consumers needs and preferences. The role is to serve as “recovery guide” and role model for persons served. When seeking to re-engage patients who meet program criteria, the worker will serve as a linkage with the counselor and as a support for the patient completing community referrals. Independence in the community is the ultimate goal of the program.

Essential Functions

Maintains a caseload of Intensive Case Management clients and is responsible for assisting them in various recovery life skills consistent with their needs and preferences:

Examples of skill areas include, but are not limited to:

• Guidance as to personal care & independent living skills
• Personal health & safety awareness
• Money management
• Transportation
• Interpersonal communications

The Recovery Coach will assist the client in successful completion of their recovery plan by:

• Monitoring client’s progress in completing recovery goals.
• Coordinating transportation for patients to necessary community services.
• Attending community meetings to market the program and to develop community resources.
• Advocating to ensure patients have access to and receive services from community-based programs.

Minimum Qualifications

• CCAR RCP Designation or HHC Recovery Leadership Academy RSS certification required
• CPRS Certification by CCB preferred
• Experience and understanding of the addiction recovery process:  understand and embrace medication assisted recovery, multiple pathways of recovery, and overdose prevention models
• Capable of building an appropriate and effective coach-client relationship
• Ability to maintain ethical boundaries
• Ability to work different shifts and in different environments
• Cross-cultural skills
• Valid driver’s license, insured and reliable vehicle required.
• Bilingual abilities a plus

Compensation & Benefits

For all benefit eligible employees, we offer a prestigious employment package that includes competitive compensation plus a comprehensive array of benefits including:

• Work Life Balance- Flexibility: Great work life balance with clinics closed on Sundays. No current on-call responsibilities. Time off including PTO (4 weeks), three (3) Paid training days and twelve (12) paid holidays, 35 hour work week and so much more!
• Health Insurance & Dental Insurance- with flexible employee contribution options depending upon chosen plan.
• Voluntary Vision Insurance
• Life Insurance and AD&D – 100% paid by Root Center for Advanced Recovery
• Short-Term Disability – 100% paid by Root Center for Advanced Recovery
• 403(b) Retirement Plan with a 5% employer match after 6 months of employment and an additional 5% employer contribution after 1 year of employment.
• $2,000 provided annually for tuition, license reimbursement, certifications or other educational activities, including 3 paid training days for educational activities and conferences.
• Annual bonus eligible based on agency performance
• Root Center has approved sites for the following NHSC Loan Repayment Programs: The Loan Repayment Program, Students to Service Loan Repayment Program, Rural Community Loan Repayment Program and Substance Use Disorder Workforce Loan Repayment Program.