Patient Representative jobs in Wisconsin
Patient Representative acts as a liaison between patients, families, and the healthcare organization to support patient-centric care delivery. Communicates patients' questions, concerns, and issues to appropriate staff members, follows up, and facilitates solutions as needed. Being a Patient Representative explains policies, procedures, rights, and applicable regulations to patients and provides informational resources about available services. Working with multi-disciplinary teams may make recommendations for improvements to the patient experience. Additionally, Patient Representative may participate in discharge processes or administer patient satisfaction surveys. Follows all applicable regulations regarding patient information privacy policies. Requires a high school diploma. Typically reports to a supervisor. The Patient Representative works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. To be a Patient Representative typically requires 3-5 years of related experience. (Copyright 2024 Salary.com)
Recently Added Patient Representative jobs
- SSM Health
-
Columbus, WI
FULL_TIME
-
It's more than a career, it's a calling.
WI-SSM Health Dean Medical Group 1821 S Stoughton Rd
Worker Type : Job Summary :
Job Summary :
Responsible for communicating with patients, participants and staff to accurately schedule patients for prescribed procedures and gather the necessary demographic, insurance and clinical information for the procedure.
Job Responsibilities and Requirements :
PRIMARY RESPONSIBILITIES
- Gathers information from patient and enters into appropriate database. Seeks appropriate resources to resolve issues about the type, date or location of prescribed procedures.
- Schedules patient procedures in a manner that most efficiently utilizes the patient's time and clinical resources. Coordinates and communicates schedules.
- Assists with coordination of activities related to insurance pre-certification / authorization.
- Provides counseling to patient, participant or their representative regarding pre-service requirements and instructions.
- Performs clerical and reception duties associated with patient registration.
EDUCATION
High School diploma / GED or 10 years of work experience
EXPERIENCE
No experience required
PHYSICAL REQUIREMENTS
- Frequent lifting / carrying and pushing / pulling objects weighing 0-25 lbs.
- Frequent sitting, standing, walking, reaching and repetitive foot / leg and hand / arm movements.
- Frequent use of vision and depth perception for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors.
- Frequent use of hearing and speech to share information through oral communication. Ability to hear alarms, malfunctioning machinery, etc.
- Frequent keyboard use / data entry.
- Occasional bending, stooping, kneeling, squatting, twisting and gripping.
- Occasional lifting / carrying and pushing / pulling objects weighing 25-50 lbs.
- Rare climbing.
REQUIRED PROFESSIONAL LICENSE AND / OR CERTIFICATIONS
None
Work Shift :
Variable Shift (United States of America)
Job Type : Employee
Employee
Last updated : 2024-05-08
- 1 Day Ago
- Essentia Health
-
Spooner, WI
FULL_TIME
- Description This position greets customers and facilitates the patient registration process in a timely, professional, and courteous manner. Interviews and obtains demographic and financial informatio...
- 1 Day Ago
- SSM Health
-
Waterloo, WI
FULL_TIME
- It's more than a career, it's a calling. WI-SSM Health Dean Medical Group 1821 S Stoughton Rd Worker Type : Job Summary : Job Summary : Responsible for communicating with patients, participants and st...
- 1 Day Ago
- SSM Health
-
Monroe, WI
FULL_TIME
- It's more than a career, it's a calling. WI-Monroe Clinic Hospital Worker Type : Regular Regular Job Summary : Responsible for communicating with patients, participants and staff to accurately schedul...
- 2 Days Ago
- SSM Health
-
Ripon, WI
FULL_TIME
- It's more than a career, it's a calling. WI-Ripon Medical Center Worker Type : Job Summary : Job Summary : Responsible for communicating with patients, participants and staff to accurately schedule pa...
- 4 Days Ago
- Essentia Health
-
Ashland, WI
FULL_TIME
- Description This position greets customers and facilitates the patient registration process in a timely, professional, and courteous manner. Interviews and obtains demographic and financial informatio...
- 8 Days Ago
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-
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-
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-
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-
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