Patient Representative jobs in Vermont

Position Title: Patient Financial Services Representative

Position Summary: Responsible for the timely collection of patient accounts, setting up and monitoring payment plans, and working with an attorney when necessary on collection accounts.

Supervision Received: Reports to CFO

Essential Job Functions:

· Assist patients and staff with patient billing questions and concerns.

· Monitor and manage past due medical and dental accounts by sending letters and making calls, initiating follow-up correspondence, and managing collection accounts with THC’s attorney.

· Establish and monitor payment plans.

· Educate patients about THC’s sliding fee scale; determine eligibility and discount and assist in quarterly SFS audits.

· Review encounter forms.

· Post personal payments to medical accounts.

· Prepare daily bank deposits.

· Prepare, review and mail monthly statements.

· Medicaid pharmacy billing.

· Read mandatory internal communications distributed by email or hard copy.

· Perform other related duties as assigned by Supervisor.

Skills & Qualifications:

· Excellent phone etiquette and keyboard skills

· Computer knowledge

· Excellent interpersonal and teamwork skills

· Excellent communication skills

Working Environment:

This position requires the ability to communicate in a supportive manner with individuals from diverse socio-economic backgrounds. This job operates in a clerical, office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. This is a largely sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets and bend or stand on a stool as necessary.

Job Type: Full-time

Pay: Competitive Pay Based on Experience

The Health Center offers a robust benefits package for full-time employees:

• You would accrue up to 80 hours of paid vacation, earning an additional day a year maxing out at 4 weeks
• You would accrue 96 hours of sick leave annually
• You pay an affordable pre-tax bi-weekly health insurance premium contribution
• The Health Center pays 80% of your health insurance premium (on average)
• The Health Center pays 90% of your health insurance plan deductible
• The Health Center pays 100% of the deductible if you have services onsite, woman’s health, or associates in pediatrics
• If you do not need health insurance you would receive $200 per bi-weekly pay period ($5,200/year)
• Pre-tax Flexible Spending Account and Dependent Care plan options
• We also offer a retirement plan with employer contribution after 1 year
• After 3 months of employment, short/long term disability and life insurance coverage paid 100% by The Health Center
• Dental Benefit- $500 per year for employee, then 60% off discount up to $1,000. Spouse/Dependents- 60% off the first $1,000

*Applicant must be fully vaccinated for COVID-19 per The Health Center policy.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Retirement plan

Schedule:

• 8 hour shift

Work setting:

• In-person

Work Location: In person