Patient Representative acts as a liaison between patients, families, and the healthcare organization to support patient-centric care delivery. Communicates patients' questions, concerns, and issues to appropriate staff members, follows up, and facilitates solutions as needed. Being a Patient Representative explains policies, procedures, rights, and applicable regulations to patients and provides informational resources about available services. Working with multi-disciplinary teams may make recommendations for improvements to the patient experience. Additionally, Patient Representative may participate in discharge processes or administer patient satisfaction surveys. Follows all applicable regulations regarding patient information privacy policies. Requires a high school diploma. Typically reports to a supervisor. The Patient Representative works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. To be a Patient Representative typically requires 3-5 years of related experience. (Copyright 2024 Salary.com)
Job Description
Summary
Provide administrative coverage at the front desk of the HIV and STD Clinic including monitoring the clinic appointment line to include scheduling appointments for clients from outside medical, hospital, correction systems.
Answer multiline telephones. Take payments from clients for clinical services. Complete client registration ,and documentation.
Schedule interpreters for clients. Retrieve billing charges.
Entity
Medical University Hospital Authority (MUHA)
Worker Type
Employee
Worker Sub-Type
Cost Center
Pay Rate Type
Hourly
Pay Grade
Health-20
Scheduled Weekly Hours
Work Shift
Day (United States of America)
Job Description
Provide administrative coverage at the front desk of the HIV and STD Clinic including monitoring the clinic appointment line to include scheduling appointments for clients from outside medical, hospital, correction systems.
Answer multiline telephones. Take payments from clients for clinical services. Complete client registration ,and documentation.
Schedule interpreters for clients. Retrieve billing charges.
Additional
Job Description
Education : High School Degree or Equivalent Work Experience : 0-6months
If you like working with energetic enthusiastic individuals, you will enjoy your career with us!
The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and / or federal regulations.
All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need.
Medical University of South Carolina participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees.
For further information about the E-Verify program, please click here : http : / / www.uscis.gov / e-verify / employees
Last updated : 2024-04-03