Patient Representative jobs in Ohio

Patient Representative acts as a liaison between patients, families, and the healthcare organization to support patient-centric care delivery. Communicates patients' questions, concerns, and issues to appropriate staff members, follows up, and facilitates solutions as needed. Being a Patient Representative explains policies, procedures, rights, and applicable regulations to patients and provides informational resources about available services. Working with multi-disciplinary teams may make recommendations for improvements to the patient experience. Additionally, Patient Representative may participate in discharge processes or administer patient satisfaction surveys. Follows all applicable regulations regarding patient information privacy policies. Requires a high school diploma. Typically reports to a supervisor. The Patient Representative works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. To be a Patient Representative typically requires 3-5 years of related experience. (Copyright 2024 Salary.com)

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Patient representative
  • Cleveland Clinic
  • Garfield, OH FULL_TIME
  • Serving the needs of Garfield Heights and the Southeast communities of Cuyahoga County since , Marymount Hospital is a -registered bed acute care, faith-based hospital and became the first regional hospital to become a member of the Cleveland Clinic Healthcare System in .

    This Magnet-recognized hospital maintains a strong commitment to the communities it serves through blending compassionate patient care with exceptional medical expertise.

    At Marymount Hospital, caregivers are guided by the Christian values of service, compassion, dignity and respect and live by the mission of providing world-class healthcare.

    As a Patient Access Representative, you are responsible for registering, scheduling, and preregistering patients for inpatient, emergency, and outpatient tests and procedures, educating patients regarding their benefit levels, and requesting, collecting, and recording payments prior to, or at the time of, service.

    You will work face-to-face with diverse populations of patients to ensure a seamless model of access for patients, physicians, and family members and leave a positive, lasting impression.

    The ideal future caregiver is someone who :

    • Has outstanding communication and customer service skills.
    • Can multi-task while following directions, paying attention to details and staying organized.
    • Demonstrates a strong, reliable work ethic.
    • Excels working both independently and as part of a team.
    • Is comfortable working on their feet for long periods of time.

    Join a team of over 1, caregivers in their meaningful work and embark on your journey of accomplishment. Marymount Hospital has a rich history of providing its caregivers with opportunities for development, growth and career advancement in addition to exceptional benefits.

    Come build a rewarding, lifelong career at a diverse and welcoming hospital where caregivers recognize, support and celebrate one another.

    Responsibilities :

    • Performs registrations by completing an accurate face to face interview to obtain demographic, insurance, medical and financial information.
    • Cross-trained to staff all areas of Patient Access at any facility, including but not limited to, Front Desk, Admitting Office, ED and Cashier.
    • Maintains productivity and quality standards.
    • Functions as a Super User.
    • Acts as a resource for training of new team members and during the implementation of new processes.
    • Provided registration and cash collection access in Epic.
    • Other duties as assigned.

    Education :

    High school diploma or equivalent.

    Certifications :

    None required.

    Complexity of Work :

    • Basic PC software application knowledge and ability to use multiple data systems required.
    • Demonstrated knowledge of medical terminology sufficient to understand physician orders or completion of course within 1 year.
    • Must be detail oriented.
    • Excellent communication, organizational and interpersonal skills required.
    • Must be able to multi-task and maintain composure in difficult situations in a fast paced environment.
    • Demonstrates a positive and professional approach and communicates effectively with customers and team members.

    Work Experience :

    • Minimum of 2 years of experience in a customer facing role with in person or phone contact.
    • A Bachelors degree my substitute for up to two years of the stated experience.

    Physical Requirements :

    • Ability to communicate and exchange accurate information.
    • Ability to perform work in a stationary position for extended periods.
    • Ability to work with physical records or operate a computer or other office equipment.
    • In some locations, ability to travel throughout the hospital system.
    • In some locations ability to move up to 25 lbs.

    Personal Protective Equipment :

    Last updated : 2024-03-03

  • 22 Days Ago

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Patient representative
  • Cleveland Clinic
  • Dover, OH FULL_TIME
  • Join the Cleveland Clinic team, where you will work alongside passionate caregivers and provide patient-first healthcare. Cleveland Clinic is recognized as one of the top hospitals in the nation. At C...
  • Just Posted

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Patient representative
  • Nationwide Childrens Hospital
  • Delaware, OH FULL_TIME
  • Overview The Patient Access Representative is responsible for greeting and registering patients, answering telephone calls, scheduling appointments, and pulling and filing medical charts when indicate...
  • Just Posted

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Patient representative
  • Ensemble Health Partners
  • Cincinnati, OH FULL_TIME
  • Thank you for considering a career at Ensemble Health Partners! Ensemble Health Partners is a leading provider of technology-enabled revenue cycle management solutions for health systems, including ho...
  • Just Posted

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Patient representative
  • Medical Practices / Mgmt Services Org
  • Amherst, OH FULL_TIME
  • JOB DESCRIPTION Description To Heal. To Teach. To Discover. At University Hospitals, this is more than just our mission. These words embody the opportunities available to the many world-class doctors,...
  • 2 Days Ago

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Patient Representative
  • Ashtabula County Medical Center
  • Ashtabula, OH FULL_TIME
  • GENERAL SUMMARY Provides positive patient encounter as first impression of the hospital. Ensures currency of medical, demographic, insurance, and financial information through interviews and verificat...
  • 15 Days Ago

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Patient Representative
  • HCA
  • Overland Park, KS
  • This position is incentive eligible. Introduction Last year our HCA Healthcare colleagues invested over 156,000 hours vo...
  • 3/28/2024 12:00:00 AM

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PATIENT REPRESENTATIVE
  • Wolfe Eye Clinic
  • Ottumwa, IA
  • Job Details Job Location Ottumwa - Ottumwa, IA Position Type Full Time Travel Percentage Minimal Job Category Admin - Cl...
  • 3/28/2024 12:00:00 AM

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Patient Representative
  • Adventhealth
  • Lake Wales, FL
  • All the benefits and perks you need for you and your family: · Benefits from Day One · Paid Days Off from Day One · Care...
  • 3/27/2024 12:00:00 AM

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Patient Representative
  • Methodist Health System
  • Allen, TX
  • Your Job: Greet, Instruct and schedules patients, registers patients into the computer system, and determines their insu...
  • 3/27/2024 12:00:00 AM

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Patient Representative
  • Sun River Health
  • Amityville, NY
  • Job Description Sun River Health provides the highest quality of comprehensive primary, preventative and behavioral heal...
  • 3/27/2024 12:00:00 AM

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Patient Representative
  • Ivy Rehab
  • Virginia Beach, VA
  • Description Position at Ivy Rehab for Kids Patient Representative (40 hrs/week) Ivy Rehab for Kids - Outpatient Pediatri...
  • 3/26/2024 12:00:00 AM

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Patient Representative
  • PHYSIOFITNESS PT PC
  • New York, NY
  • Job Description Job Description Physiofitness Physical Therapy is looking for a full-time Patient Representative to join...
  • 3/25/2024 12:00:00 AM

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Patient Representative
  • Methodist Healthcare San Antonio
  • Seguin, TX
  • Description This position is incentive eligible. Introduction Do you want to join an organization that invests in you as...
  • 3/24/2024 12:00:00 AM

Ohio /oʊˈhaɪoʊ/ (listen) is a Midwestern state in the Great Lakes region of the United States. Of the fifty states, it is the 34th largest by area, the seventh most populous, and the tenth most densely populated. The state's capital and largest city is Columbus. The state takes its name from the Ohio River, whose name in turn originated from the Seneca word ohiːyo', meaning "good river", "great river" or "large creek". Partitioned from the Northwest Territory, Ohio was the 17th state admitted to the Union on March 1, 1803, and the first under the Northwest Ordinance. Ohio is historically know...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Patient Representative jobs
$39,988 to $53,809

Patient Representative in Baton Rouge, LA
An extreme example was a refugee patient we had, whose son was lost in the refugee camp system for 4 years.
February 02, 2020
Patient Representative in Tulsa, OK
According to O*NET OnLine, around 60% of the patient representatives surveyed held a bachelor’s degree and less than 10 percent held an associate’s degree.
February 14, 2020
Patient Representative in Port Arthur, TX
There are also community colleges that offer certification programs that prepare a person to become a patient representative.
December 10, 2019