Patient Representative jobs in New Jersey

Patient Representative acts as a liaison between patients, families, and the healthcare organization to support patient-centric care delivery. Communicates patients' questions, concerns, and issues to appropriate staff members, follows up, and facilitates solutions as needed. Being a Patient Representative explains policies, procedures, rights, and applicable regulations to patients and provides informational resources about available services. Working with multi-disciplinary teams may make recommendations for improvements to the patient experience. Additionally, Patient Representative may participate in discharge processes or administer patient satisfaction surveys. Follows all applicable regulations regarding patient information privacy policies. Requires a high school diploma. Typically reports to a supervisor. The Patient Representative works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. To be a Patient Representative typically requires 3-5 years of related experience. (Copyright 2024 Salary.com)

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Patient service representative
  • Patient First
  • Voorhees, NJ FULL_TIME
  • The responsibilities of this job include, but are not limited to, the following :

    • Assisting patients using the kiosk prior to registration.
    • Escorting patients in need of emergency assistance directly to the treatment area to be registered and evaluated.
    • Respectfully handling Physician and Nurse requests in a timely manner.
    • Communicating information about Patient First’s billing policies, including insurable and non-insurable charges, as needed.
    • Accurately registering patients in an expedient manner while providing excellent customer service, compassion, and kindness.
    • Verifying all patient demographic, health, pharmacy, and insurance information.
    • Thoroughly answering billing and insurance questions and providing itemized billing statements as requested.
    • Referring billing questions to the appropriate parties as needed.
    • Collecting money and issuing receipts for a patient’s visit, diagnostic studies, and supplies as prompted by the electronic medical record system.
    • Discharging the patient and processing incurred charges.
    • Completing all cash management duties to include counting and accounting for money collected at the end of the shift.
    • Receiving, sending, and distributing correspondence as directed.
    • Filing and scanning medical documents and office forms as directed.
    • Completing assigned checklists and Policy Manager tasks within the assigned shift.
    • Answering all incoming calls and distributing messages in a timely manner.
    • Assisting with other assignments as directed.
    • Demonstrating an efficient understanding of the electronic medical record system.
    • Receiving, moving, and stocking ordered supplies.
    • Cleaning the front office work area and other maintenance assignments as directed.
    • Verifying daily reports are run at the end of the day.
    • Attending staff meetings as directed.
    • Being available to assist as needed (breaks and mealtimes may be interrupted at any time to provide necessary patient care or to maintain center operations).
    • Operating, using, and maintaining medical and office equipment as trained.
    • Participating in maintenance assignments when necessary and as directed.
    • Providing positive, warm, and friendly service in all interactions.

    Minimum education and professional requirements include, but are not limited to, the following :

    • Must be 18 years of age or older.
    • Basic typing skills.
    • Minimum one year of clerical experience preferred.
    • High school graduate or equivalent.
    • Ability to sit, stand, and walk for up to 7 hours at a time.
    • Ability to lift up to 25 pounds.
    • Excellent visual, verbal, written, and typed communication skills.
    • Ability to prioritize and multitask.
    • Willing to work at any center due to a staffing issue, center emergency, or a reduction of work.
    • Last updated : 2024-03-22

  • 3 Days Ago

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Nurse-RN
  • Patient First
  • Voorhees, NJ PART_TIME
  • Sign-On Bonus! The responsibilities of this job include, but are not limited to, the following: Implementing Patient First's policies and procedures; Offering quality nursing care and generating a gen...
  • 2 Days Ago

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X-ray Supervisor
  • Patient First
  • Sicklerville, NJ FULL_TIME
  • Patient First is accepting applications for X-ray Supervisor in the Sicklerville, NJ area. Patient First provides a friendly work environment that promotes a team-oriented philosophy. The responsibili...
  • 7 Days Ago

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Home Health Occupational Therapist
  • Patient Care
  • Nutley, NJ FULL_TIME
  • We are hiring for a full-time Occupational Therapist to join our team at Patient Care in Nutley, NJ. At Patient Care, a part of LHC Group, we embrace a culture of caring, belonging, and trust and enjo...
  • 7 Days Ago

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Lab Supervisor
  • Patient First
  • Hamilton, NJ FULL_TIME
  • Patient First is accepting applications for Lab Supervisor in the Hamilton, NJ area. Patient First provides a friendly work environment that promotes a team-oriented philosophy. The responsibilities o...
  • 7 Days Ago

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Home Health Aide
  • Patient Care
  • Wayne, NJ FULL_TIME
  • We are looking for a full-time Home Health Aide to join our team at Patient Care in Wayne, NJ! At LHC Group, we embrace a culture of caring, belonging, and trust and enjoy the meaningful connections t...
  • 7 Days Ago

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Patient Representative
  • HCA
  • Overland Park, KS
  • This position is incentive eligible. Introduction Last year our HCA Healthcare colleagues invested over 156,000 hours vo...
  • 3/28/2024 12:00:00 AM

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PATIENT REPRESENTATIVE
  • Wolfe Eye Clinic
  • Ottumwa, IA
  • Job Details Job Location Ottumwa - Ottumwa, IA Position Type Full Time Travel Percentage Minimal Job Category Admin - Cl...
  • 3/28/2024 12:00:00 AM

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Patient Representative
  • Adventhealth
  • Lake Wales, FL
  • All the benefits and perks you need for you and your family: · Benefits from Day One · Paid Days Off from Day One · Care...
  • 3/27/2024 12:00:00 AM

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Patient Representative
  • Methodist Health System
  • Allen, TX
  • Your Job: Greet, Instruct and schedules patients, registers patients into the computer system, and determines their insu...
  • 3/27/2024 12:00:00 AM

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Patient Representative
  • Sun River Health
  • Amityville, NY
  • Job Description Sun River Health provides the highest quality of comprehensive primary, preventative and behavioral heal...
  • 3/27/2024 12:00:00 AM

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Patient Representative
  • Ivy Rehab
  • Virginia Beach, VA
  • Description Position at Ivy Rehab for Kids Patient Representative (40 hrs/week) Ivy Rehab for Kids - Outpatient Pediatri...
  • 3/26/2024 12:00:00 AM

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Patient Representative
  • PHYSIOFITNESS PT PC
  • New York, NY
  • Job Description Job Description Physiofitness Physical Therapy is looking for a full-time Patient Representative to join...
  • 3/25/2024 12:00:00 AM

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Patient Representative
  • Methodist Healthcare San Antonio
  • Seguin, TX
  • Description This position is incentive eligible. Introduction Do you want to join an organization that invests in you as...
  • 3/24/2024 12:00:00 AM

New Jersey is bordered on the north and northeast by New York (parts of which are across the Hudson River, Upper New York Bay, the Kill Van Kull, Newark Bay, and the Arthur Kill); on the east by the Atlantic Ocean; on the southwest by Delaware across Delaware Bay; and on the west by Pennsylvania across the Delaware River. New Jersey is often broadly divided into three geographic regions: North Jersey, Central Jersey, and South Jersey. Some New Jersey residents do not consider Central Jersey a region in its own right, but others believe it is a separate geographic and cultural area from the Nor...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Patient Representative jobs
$44,886 to $60,400

Patient Representative in Baton Rouge, LA
An extreme example was a refugee patient we had, whose son was lost in the refugee camp system for 4 years.
February 02, 2020
Patient Representative in Tulsa, OK
According to O*NET OnLine, around 60% of the patient representatives surveyed held a bachelor’s degree and less than 10 percent held an associate’s degree.
February 14, 2020
Patient Representative in Port Arthur, TX
There are also community colleges that offer certification programs that prepare a person to become a patient representative.
December 10, 2019