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Patient Representative jobs in Michigan

Patient Representative acts as a liaison between patients, families, and the healthcare organization to support patient-centric care delivery. Communicates patients' questions, concerns, and issues to appropriate staff members, follows up, and facilitates solutions as needed. Being a Patient Representative explains policies, procedures, rights, and applicable regulations to patients and provides informational resources about available services. Working with multi-disciplinary teams may make recommendations for improvements to the patient experience. Additionally, Patient Representative may participate in discharge processes or administer patient satisfaction surveys. Follows all applicable regulations regarding patient information privacy policies. Requires a high school diploma. Typically reports to a supervisor. The Patient Representative works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. To be a Patient Representative typically requires 3-5 years of related experience. (Copyright 2024 Salary.com)

Recently Added Patient Representative jobs

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Patient Service Representative
  • Patient First Richmond Medical Group
  • Indian, MI PART_TIME
  • The responsibilities of this job include, but are not limited to, the following: Assisting patients using the kiosk prior to registration. Escorting patients in need of emergency assistance directly to the treatment area to be registered and evaluated. Respectfully handling Physician and Nurse requests in a timely manner. Communicating information about Patient First’s billing policies, including insurable and non-insurable charges, as needed. Accurately registering patients in an expedient manner while providing excellent customer service, compassion, and kindness. Verifying all patient demographic, health, pharmacy, and insurance information. Thoroughly answering billing and insurance questions and providing itemized billing statements as requested. Referring billing questions to the appropriate parties as needed. Collecting money and issuing receipts for a patient’s visit, diagnostic studies, and supplies as prompted by the electronic medical record system. Discharging the patient and processing incurred charges. Completing all cash management duties to include counting and accounting for money collected at the end of the shift. Receiving, sending, and distributing correspondence as directed. Filing and scanning medical documents and office forms as directed. Completing assigned checklists and Policy Manager tasks within the assigned shift. Answering all incoming calls and distributing messages in a timely manner. Assisting with other assignments as directed. Demonstrating an efficient understanding of the electronic medical record system. Receiving, moving, and stocking ordered supplies. Cleaning the front office work area and other maintenance assignments as directed. Verifying daily reports are run at the end of the day. Attending staff meetings as directed. Being available to assist as needed (breaks and mealtimes may be interrupted at any time to provide necessary patient care or to maintain center operations). Operating, using, and maintaining medical and office equipment as trained. Participating in maintenance assignments when necessary and as directed. Providing positive, warm, and friendly service in all interactions. Completing other duties as directed Minimum education and professional requirements include, but are not limited to, the following: Must be 18 years of age or older. Basic typing skills. Minimum one year of clerical experience preferred. High school graduate or equivalent. Ability to sit, stand, and walk for up to 7 hours at a time. Ability to lift up to 25 pounds. Excellent visual, verbal, written, and typed communication skills. Ability to prioritize and multitask. Willing to work at any center due to a staffing issue, center emergency, or a reduction of work. Since opening our first medical center in 1981, Patient First's vision remains the same: making access to quality medical care as convenient and cost-effective as possible. To achieve this objective, we have adopted and continue to embrace many innovative operating systems and practices. All 78 Patient First centers in the mid-Atlantic region are open every day of the year- including weekends and holidays. Patient First provides both primary and urgent care services as well as a broad range of Occupational Health services. X-rays, lab tests, and prescription drugs are available on-site to save time and reduce the need for extra trips. Patient First offers excellent benefits packages, flexible hours, and competitive compensations for Nurses, Lab and Radiologic Technologists, Medical Assistants, and Front Office staff. Medical candidates with at least 1-2 years of experience in a physician's office or hospital setting are preferred. To learn more about our non physician benefits package please click here. To learn more about our physician benefits please click here
  • 9 Days Ago
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Patient representative
  • TEKsystems
  • Commerce, MI FULL_TIME
  • Description : EOW Every other weekend Employees will work at the Emergency Department registration area and check in patients. They will register the patient, update information or add them to the sys...
  • 15 Days Ago
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Legislative Aide/Policy Services
  • Office of State Representative Phil Skaggs
  • Lansing, MI FULL_TIME
  • Description The Legislative Aide/Policy Services performs research and assists with the development of legislation to help the Member accomplish their legislative agenda. The ideal candidate is famili...
  • 30 Days Ago
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Patient Care Coordinator
  • Otto Bock Patient Care, LLC
  • Ferndale, MI FULL_TIME
  • Business Unit: Otto Bock Patient Care, LLC Location: Ferndale, MI, US, 48220 Contract Type: regular Scope of employment: full-time Contact Person: Lisa Castro Contact Information: Job ID: 6686 Summary...
  • 8 Days Ago
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Patient Care Coordinator
  • Otto Bock Patient Care, LLC
  • Lansing, MI FULL_TIME
  • Business Unit: Otto Bock Patient Care, LLC Location: Lansing, MI, US, 48912 Contract Type: regular Scope of employment: full-time Contact Person: Lisa Castro Contact Information: Job ID: 6777 Summary ...
  • 1 Month Ago
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Patient Care Coordinator
  • Otto Bock Patient Care, LLC
  • Madison, MI FULL_TIME
  • Business Unit: Otto Bock Patient Care, LLC Location: Madison Heights, MI, US, 48071 Contract Type: regular Scope of employment: full-time Contact Person: Lisa Castro Contact Information: Job ID: 6769 ...
  • 1 Month Ago
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Patient Representative jobs at Popular Companies

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Patient Representative
  • TEKsystems
  • Grimes, IA
  • *Description:* Answers the telephone and disburses calls in a friendly, prompt and professional manner. Conveys messages...
  • 4/22/2024 12:00:00 AM
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Patient Representative
  • HCA
  • San Antonio, TX
  • This position is incentive eligible. Introduction Are you passionate about the patient experience? At HCA Healthcare, we...
  • 4/22/2024 12:00:00 AM
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Patient Representative
  • HCA
  • Bradenton, FL
  • This position is incentive eligible. Introduction New Hires may receive UP TO $2,000 Sign-On Bonus! Are you passionate a...
  • 4/22/2024 12:00:00 AM
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Patient Representative
  • HCA
  • Dallas, TX
  • This position is incentive eligible. Introduction Do you want to join an organization that invests in you as a(an) Patie...
  • 4/22/2024 12:00:00 AM
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Patient Representative
  • HCA
  • Pompano Beach, FL
  • This position is incentive eligible. Introduction Are you looking for a work environment where diversity and inclusion t...
  • 4/22/2024 12:00:00 AM
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Patient Representative
  • HCA
  • Austin, TX
  • This position is incentive eligible. Introduction Do you want to join an organization that invests in you as a(an) Patie...
  • 4/21/2024 12:00:00 AM
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Patient Representative
  • Sun River Health
  • Yonkers, NY
  • Job Description Sun River Health provides the highest quality of comprehensive primary, preventative and behavioral heal...
  • 4/20/2024 12:00:00 AM
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Patient Representative
  • Yoh, A Day & Zimmermann Company
  • Davis, CA
  • Job Description Job Description Patient Representative needed for a contract opportunity with Yoh’s client located in Da...
  • 4/19/2024 12:00:00 AM
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About Michigan

Michigan consists of two peninsulas that lie between 82°30' to about 90°30' west longitude, and are separated by the Straits of Mackinac. The 45th parallel north runs through the state—marked by highway signs and the Polar-Equator Trail—along a line including Mission Point Light near Traverse City, the towns of Gaylord and Alpena in the Lower Peninsula and Menominee in the Upper Peninsula. With the exception of two small areas that are drained by the Mississippi River by way of the Wisconsin River in the Upper Peninsula and by way of the Kankakee-Illinois River in the Lower Peninsula, Michigan...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Patient Representative jobs
$40,398 to $54,359

Most Popular Cities in Michigan for Patient Representative Jobs

What does a Patient Representative do?

Patient Representative in Baton Rouge, LA
An extreme example was a refugee patient we had, whose son was lost in the refugee camp system for 4 years.
February 02, 2020
Patient Representative in Tulsa, OK
According to O*NET OnLine, around 60% of the patient representatives surveyed held a bachelor’s degree and less than 10 percent held an associate’s degree.
February 14, 2020
Patient Representative in Port Arthur, TX
There are also community colleges that offer certification programs that prepare a person to become a patient representative.
December 10, 2019