Patient Representative jobs in Maine

Patient Representative acts as a liaison between patients, families, and the healthcare organization to support patient-centric care delivery. Communicates patients' questions, concerns, and issues to appropriate staff members, follows up, and facilitates solutions as needed. Being a Patient Representative explains policies, procedures, rights, and applicable regulations to patients and provides informational resources about available services. Working with multi-disciplinary teams may make recommendations for improvements to the patient experience. Additionally, Patient Representative may participate in discharge processes or administer patient satisfaction surveys. Follows all applicable regulations regarding patient information privacy policies. Requires a high school diploma. Typically reports to a supervisor. The Patient Representative works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. To be a Patient Representative typically requires 3-5 years of related experience. (Copyright 2024 Salary.com)

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IT Generalist
  • Patient Now
  • Bangor, ME FULL_TIME
  • Job Title:


    IT Generalist


    Department:


    Technology


    Reports to:


    VIP Applications & Security


    Position Summary
    : Seeking a full time Help Desk technician to work in a remote office in order to: Provide responsive quality customer service and support to internal employees within the organization. Services include but are not limited to web applications, desktop applications, mobile apps, and physical devices (computers, monitors, printers, etc). Performs analysis on all issues based on priority and directs the implementation of corrective actions to restore functions and avoid recurrence of the issue. Records all incidents/assistance while maintaining accountability of ownership until resolved. Monitors progress of problem resolution and initiates timely feedback to management and the user. Performers user follow-up to verify final resolution and determine satisfaction level.


    Essential Duties and Responsibilities:

    • Provides highly effective and efficient technical system and user support.
    • Documents, tracks, and monitors problems to ensure a timely resolution.
    • Resolve technical issues, detects patterns of occurrences, and coordinates with staff regarding handling resolutions to persistent problems.
    • Analyzes challenges, recommend solutions and initiates corrective actions and creates the proper documentation for future reference.
    • Exercises sound judgment while problem solving customer challenges.
    • Communicates to customers in non-technical language regarding the status of reporting and/or data management.
    • Assists with setup, configuration, and testing of a variety of mobile, desktop, and web-based software applications.
    • Responds to technical support requests promptly, professionally, and effectively.


    Skills Required

    • Proven customer service and problem-solving skills providing support services both remote and on site
    • Excellent communication and writing skills.
    • Broad technical knowledge/awareness encompassing both software and hardware
    • Knowledge and ability to troubleshoot technical issues related to software applications, hardware, and related windows OS software (printer drivers, folder permissions, etc.).
    • Must be able self-driven, with the ability to multi-task and prioritize in a fast-paced remote environment.
    • Must be detail oriented and highly accurate.
    • Strong interpersonal and customer service skills are required to interact with exhibitors, clients, and event teams.
    • Experience working in a HIPAA and SOC2 compliant organization.
    • Experience with Windows OS support
    • Experience with Google Enterprise Services


    Education/Experience Preferred

    • 5 Years of experience in a technical role within IT
    • CompTIA Security certification
    • Experience with GRC
    • Remote IT Support
    • Inventory Management


    The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.


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  • 21 Days Ago

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Patient representative
  • BayMark Health Services
  • Portland, ME FULL_TIME
  • Full Time Patient Access Representative / Patient Account Representative Health Care Resource Center is looking for hard-working and conscientious Patient Access Representative / Patient Account Repre...
  • 24 Days Ago

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Patient representative
  • Facility MaineHealth
  • Norway, ME FULL_TIME
  • Summary The patient service representative (PSR) will greet patients in a friendly and courteous manner, answer telephones, schedule appointments, and perform other overall general office duties as as...
  • 26 Days Ago

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Patient representative
  • Facility MaineHealth
  • Farmington, ME FULL_TIME
  • Summary The patient service representative (PSR) will greet patients in a friendly and courteous manner, answer telephones, schedule appointments, and perform other overall general office duties as as...
  • 26 Days Ago

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Patient Service Representative
  • Northern Light Health
  • Blue, ME FULL_TIME
  • Northern Light Blue Hill Hospital Department : OB-GYN Clinic Position is located : Blue Hill Clinic Work Type : Full Time FTE: 40 Hours per Week Work Schedule : 8:00 AM to 5:00 PM Summary : Maintainin...
  • 19 Days Ago

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Patient Services Representative
  • Aspen Dental
  • Auburn, ME FULL_TIME
  • At Aspen Dental, we put You first, offering the security and job stability that comes with working with a world-class dental service organization (DSO). Our best-in-class training program, competitive...
  • 19 Days Ago

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Patient Representative
  • Zufall Health Center
  • Bridgewater, NJ
  • Patient Representative Bridgewater, NJ, USA ? Dover, NJ, USA ? Flemington, NJ 08822, USA ? Hackettstown, NJ 07840, USA ?...
  • 3/29/2024 12:00:00 AM

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Patient Representative
  • Methodist Healthcare San Antonio
  • Seguin, TX
  • Description This position is incentive eligible. Introduction Do you want to join an organization that invests in you as...
  • 3/29/2024 12:00:00 AM

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Patient Representative
  • HCA
  • Overland Park, KS
  • This position is incentive eligible. Introduction Last year our HCA Healthcare colleagues invested over 156,000 hours vo...
  • 3/28/2024 12:00:00 AM

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Patient Representative
  • Adventhealth
  • Lake Wales, FL
  • All the benefits and perks you need for you and your family: · Benefits from Day One · Paid Days Off from Day One · Care...
  • 3/27/2024 12:00:00 AM

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Patient Representative
  • Methodist Health System
  • Allen, TX
  • Your Job: Greet, Instruct and schedules patients, registers patients into the computer system, and determines their insu...
  • 3/27/2024 12:00:00 AM

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PATIENT REPRESENTATIVE
  • Methodist Health System
  • Richardson, TX
  • Hours of Work : 8am-5pm Days Of Week : Mondy-Friday Work Shift : Job Description : JOB TITLE: PATIENT REPRESENTATIVE DEP...
  • 3/27/2024 12:00:00 AM

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Patient Representative
  • Ivy Rehab
  • Virginia Beach, VA
  • Description Position at Ivy Rehab for Kids Patient Representative (40 hrs/week) Ivy Rehab for Kids - Outpatient Pediatri...
  • 3/26/2024 12:00:00 AM

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Patient Representative
  • PHYSIOFITNESS PT PC
  • New York, NY
  • Job Description Job Description Physiofitness Physical Therapy is looking for a full-time Patient Representative to join...
  • 3/25/2024 12:00:00 AM

To the south and east is the Atlantic Ocean and to the north and northeast is New Brunswick, a province of Canada. The Canadian province of Quebec is to the northwest. Maine is both the northernmost state in New England and the largest, accounting for almost half of the region's entire land area. Maine is the only state in the continental US to border only one other American state (New Hampshire to the South and West). Maine is the easternmost state in the United States in both its extreme points and its geographic center. The town of Lubec is the easternmost organized settlement in the United...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Patient Representative jobs
$39,305 to $52,889

Patient Representative in Baton Rouge, LA
An extreme example was a refugee patient we had, whose son was lost in the refugee camp system for 4 years.
February 02, 2020
Patient Representative in Tulsa, OK
According to O*NET OnLine, around 60% of the patient representatives surveyed held a bachelor’s degree and less than 10 percent held an associate’s degree.
February 14, 2020
Patient Representative in Port Arthur, TX
There are also community colleges that offer certification programs that prepare a person to become a patient representative.
December 10, 2019