Patient Representative jobs in Florida

Patient Representative acts as a liaison between patients, families, and the healthcare organization to support patient-centric care delivery. Communicates patients' questions, concerns, and issues to appropriate staff members, follows up, and facilitates solutions as needed. Being a Patient Representative explains policies, procedures, rights, and applicable regulations to patients and provides informational resources about available services. Working with multi-disciplinary teams may make recommendations for improvements to the patient experience. Additionally, Patient Representative may participate in discharge processes or administer patient satisfaction surveys. Follows all applicable regulations regarding patient information privacy policies. Requires a high school diploma. Typically reports to a supervisor. The Patient Representative works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. To be a Patient Representative typically requires 3-5 years of related experience. (Copyright 2024 Salary.com)

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Bilingual Patient Advocate
  • Elevate Patient Financial Solutions
  • Hialeah, FL FULL_TIME
  • Elevate Patient Financial Solutions has an exciting career opportunity available as a Bilingual Patient Advocate. This position will be on-site in Hialeah, FL, 33016. The Full Time schedule for this role will be Monday-Friday, 8am-4:30pm.

    Job Summary

    The purpose of this position is to connect uninsured hospital patients to programs that will cover their medical expenses. Working as the liaison between the patient in need, the hospital facility and government agencies.

    Essential Duties and Responsibilities
    • Screen uninsured hospital patients in an effort to determine if patient is a viable candidate for federal, state, and/or county medical or disability assistance.
    • Complete the appropriate applications and following through until approved
    • Detailed, accurate and timely documentation in both MPower and the hospital systems on all cases worked
    • Provide exceptional customer service skills at all times
    • Participate in ongoing trainings in order to apply the content learned in dealings with patients and cases
    • Maintain assigned work queue of patient accounts
    • Collaborate with hospital staff, case managers, social workers, financial counselors
    • Answer incoming telephone calls, make out-bound calls, and track (via MPower) all paperwork necessary to submit enrollment and renewal for prospective Medicaid patients.
    • Maintain structured and timely contact with the applicant and responsible government agency, by phone whenever possible or as structured via the daily work queue.
    • Assist the applicant with gathering any additional reports or records, meeting appointment dates and times and arrange transportation if warranted
    • Request home visits as needed to acquire documentation
    • As per established protocols, inform the client in a timely manner of all approvals and denials of coverage
    • Participate in additional training requirements in an effort to stay abreast of the ever-changing rules and regulations associated with the various governmental programs
    • All other duties as assigned
    Qualifications and Requirements
    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or abilities.
    • High School Diploma or GED preferred, except when required by our client.
    • Prior hospital experience preferred
    • Adaptability when dealing with constantly changing processes, computer systems and government programs
    • Professional experience working with state and federal programs
    • Exemplary critical thinking skills
    • Ability to maneuver throughout the hospital and patients’ rooms for up to 8 hours per day
    • Proficient experience utilizing Microsoft Office Suite with emphasis on Excel and Outlook
    • Effectively communicate both orally and written, to a variety of individuals
    • Ability to multitask
    • Ability to function in a fast-paced environment
    • Must fluently read, write & speak both English & Spanish
    Benefits:
    ElevatePFS believes in making a positive impact not only within our industry but also with our employees –the organization’s greatest asset! We take pride in offering comprehensive benefits in a vast array of plans that contribute to the present and future well-being of our employees and their families.
    • Medical, Dental & Vision Insurance
    • 401K (100% match for the first 3% & 50% match for the next 2%)
    • 15 days of PTO
    • 7 paid Holidays
    • 2 Floating holidays
    • 1 Elevate Day (floating holiday)
    • Pet Insurance
    • Employee referral bonus program
    • Teamwork: We believe in teamwork and having fun together
    • Career Growth: Gain great experience to promote to higher roles
    The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, location, specialty and training. This pay scale is not a promise of a particular wage.
    The job description does not constitute an employment agreement between the employer and Employee and is subject to change by the employer as the needs of the employer and requirements of the job change.

    ElevatePFS is an Equal Opportunity Employer
  • 21 Days Ago

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Substance Abuse Patient Advocate
  • Patient Advocacy Services
  • Beach, FL FULL_TIME
  • Patient Advocate Representative will ensure that all collection policies and procedures are applied to achieve maximum patient satisfaction in the accounts receivable process. Representative will inte...
  • 7 Days Ago

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Training specialist
  • Patient First
  • Naples, FL FULL_TIME
  • The responsibilities of this job include, but are not limited to the following : Transcribing patient encounter dictation (verbatim and edited for new hires) and returning it to the Physician or Exten...
  • 1 Month Ago

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Patient representative
  • Mount Sinai Medical Center
  • Miami, FL FULL_TIME
  • Collects accurate and complete patient information (i.e.. legal name permanent / local address phone number next of kin employer guarantor insurance information physician etc. Last updated : 2024-03-0...
  • 19 Days Ago

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Patient Representative
  • HCA Healthcare
  • Boca Raton, FL FULL_TIME
  • Description This position is incentive eligible. IntroductionAre you looking for a work environment where diversity and inclusion thrive? Submit your application for our Patient Representative opening...
  • 20 Days Ago

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Patient Representative
  • HCA Healthcare
  • Wellington, FL FULL_TIME
  • Description This position is incentive eligible. IntroductionAre you looking for a work environment where diversity and inclusion thrive? Submit your application for our Patient Representative opening...
  • 22 Days Ago

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PATIENT REPRESENTATIVE
  • Wolfe Eye Clinic
  • Ottumwa, IA
  • Job Details Job Location Ottumwa - Ottumwa, IA Position Type Full Time Travel Percentage Minimal Job Category Admin - Cl...
  • 3/28/2024 12:00:00 AM

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Patient Representative
  • Adventhealth
  • Lake Wales, FL
  • All the benefits and perks you need for you and your family: · Benefits from Day One · Paid Days Off from Day One · Care...
  • 3/27/2024 12:00:00 AM

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Patient Representative
  • Methodist Health System
  • Allen, TX
  • Your Job: Greet, Instruct and schedules patients, registers patients into the computer system, and determines their insu...
  • 3/27/2024 12:00:00 AM

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Patient Representative
  • Sun River Health
  • Amityville, NY
  • Job Description Sun River Health provides the highest quality of comprehensive primary, preventative and behavioral heal...
  • 3/27/2024 12:00:00 AM

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PATIENT REPRESENTATIVE
  • Methodist Health System
  • Richardson, TX
  • Hours of Work : 8am-5pm Days Of Week : Mondy-Friday Work Shift : Job Description : JOB TITLE: PATIENT REPRESENTATIVE DEP...
  • 3/27/2024 12:00:00 AM

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Patient Representative
  • Ivy Rehab
  • Virginia Beach, VA
  • Description Position at Ivy Rehab for Kids Patient Representative (40 hrs/week) Ivy Rehab for Kids - Outpatient Pediatri...
  • 3/26/2024 12:00:00 AM

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Patient Representative
  • PHYSIOFITNESS PT PC
  • New York, NY
  • Job Description Job Description Physiofitness Physical Therapy is looking for a full-time Patient Representative to join...
  • 3/25/2024 12:00:00 AM

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Patient Representative
  • Methodist Healthcare San Antonio
  • Seguin, TX
  • Description This position is incentive eligible. Introduction Do you want to join an organization that invests in you as...
  • 3/24/2024 12:00:00 AM

Florida (/ˈflɒrɪdə/ (listen); Spanish for "land of flowers") is the southernmost contiguous state in the United States. The state is bordered to the west by the Gulf of Mexico, to the northwest by Alabama, to the north by Georgia, to the east by the Atlantic Ocean, and to the south by the Straits of Florida. Florida is the 22nd-most extensive (65,755 sq mi or 170,300 km2), the 3rd-most populous (21,312,211 inhabitants), and the 8th-most densely populated (384.3/sq mi or 148.4/km2) of the U.S. states. Jacksonville is the most populous municipality in the state and the largest city by area in th...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Patient Representative jobs
$38,734 to $52,121

Patient Representative in Baton Rouge, LA
An extreme example was a refugee patient we had, whose son was lost in the refugee camp system for 4 years.
February 02, 2020
Patient Representative in Tulsa, OK
According to O*NET OnLine, around 60% of the patient representatives surveyed held a bachelor’s degree and less than 10 percent held an associate’s degree.
February 14, 2020
Patient Representative in Port Arthur, TX
There are also community colleges that offer certification programs that prepare a person to become a patient representative.
December 10, 2019