Patient Representative jobs in Arizona

Patient Representative acts as a liaison between patients, families, and the healthcare organization to support patient-centric care delivery. Communicates patients' questions, concerns, and issues to appropriate staff members, follows up, and facilitates solutions as needed. Being a Patient Representative explains policies, procedures, rights, and applicable regulations to patients and provides informational resources about available services. Working with multi-disciplinary teams may make recommendations for improvements to the patient experience. Additionally, Patient Representative may participate in discharge processes or administer patient satisfaction surveys. Follows all applicable regulations regarding patient information privacy policies. Requires a high school diploma. Typically reports to a supervisor. The Patient Representative works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. To be a Patient Representative typically requires 3-5 years of related experience. (Copyright 2024 Salary.com)

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Patient Advocate Team Lead
  • Elevate Patient Financial Solutions
  • Mesa, AZ FULL_TIME
  • Elevate Patient Financial Solutions has an exciting career opportunity available as a Patient Advocate Team Lead. This position will be at Banner Desert Medical Center. The Full Time schedule for this role will be Monday - Friday, 8am - 4:30pm.

    Job Summary
    The purpose of this position is to connect uninsured hospital patients to programs that will cover their medical expenses. Working as the liaison between the patient in need, the hospital facility and government agencies. Provide mentoring to Patient Advocates and communicates with clients to ensure effective functioning of the operation.

    Essential Duties and Responsibilities
    • Manage follow up and resolution of complex cases or those requiring the appeals process
    • Act as a mentor for other Patient Advocates and assisting in the training process for new staff
    • Being a resource for Patient Advocates questions related to process, programs, payers, etc.
    • Escalate any problems or concerns to Supervisor, Regional Director and/or Director of Operations
    • Screen uninsured hospital patients in an effort to find government programs to cover medical expenses
    • Complete the appropriate applications and following through until approved
    • Detailed, accurate and timely documentation in applicable Company programs and the hospital systems on all cases worked
    • Provide exceptional customer service skills at all times
    • Participate in ongoing trainings in order to apply the content learned in dealings with patients and cases
    • Maintain work queue of patient accounts, as assigned
    • Collaborate with hospital staff, case managers, social workers, financial counselors
    • Attend assigned meetings with the client as needed
    • Assist in preparation of any reports that will be distributed to the client
    • Provide mentorship to other advocates as assigned by Project Manager
    • Other duties as assigned.
    Qualifications and Requirements
    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or abilities.
    • High School Diploma or GED required
    • Some college coursework preferred
    • Case management experience preferred
    • Adaptability when dealing with constantly changing processes, computer systems and government programs
    • Experience working with state and federal programs
    • Critical thinking skills
    • Ability to maneuver throughout the hospital and patients’ rooms for up to 8 hours per day
    • Proficient experience utilizing Microsoft Office Suite with emphasis on Excel and Outlook
    • Exemplary communication skills, both orally and written, to a variety of individuals
    • Ability to multitask and ability to function and make appropriate decisions in a fast-paced environment
    Benefits:
    ElevatePFS believes in making a positive impact not only within our industry but also with our employees –the organization’s greatest asset! We take pride in offering comprehensive benefits in a vast array of plans that contribute to the present and future well-being of our employees and their families.
    • Medical, Dental & Vision Insurance
    • 401K (100% match for the first 3% & 50% match for the next 2%)
    • 15 days of PTO
    • 7 paid Holidays
    • 2 Floating holidays
    • 1 Elevate Day (floating holiday)
    • Pet Insurance
    • Employee referral bonus program
    • Teamwork: We believe in teamwork and having fun together
    • Career Growth: Gain great experience to promote to higher roles
    The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, location, specialty and training. This pay scale is not a promise of a particular wage.
    The job description does not constitute an employment agreement between the employer and Employee and is subject to change by the employer as the needs of the employer and requirements of the job change.

    ElevatePFS is an Equal Opportunity Employer
  • 22 Days Ago

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Patient representative
  • TTF Search and Staffing
  • Valley, AZ FULL_TIME
  • TTF is recruiting full-time Patient Access Representatives to work at a well-respected hospital near Tucson, AZ. This is a direct-hire opportunity working 12p-12a 3-4 days a week. Qualified candidates...
  • 18 Days Ago

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Patient representative
  • Phoenix Children’s
  • Scottsdale, AZ FULL_TIME
  • Position Summary Posting Note : We are hiring for our location on 54th St and Bell. The shift / schedule : Monday through Friday, 8am-5pm. Apply today!! The Patient Access Representative performs effi...
  • 23 Days Ago

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Patient representative
  • Kingman Regional Medical Center
  • Kingman, AZ FULL_TIME
  • Unlock your potential for professional development! We are hiring a Patient Access Representative (Full time) to join our team! Located in northwest Arizona, Kingman has a mild climate with stunning A...
  • Just Posted

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Patient representative
  • UnitedHealth Group
  • Gilbert, AZ FULL_TIME
  • $2,000 Sign On Bonus For External Candidates Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will ...
  • 1 Month Ago

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PHARMACY TECHNICIAN
  • OnePoint Patient Care
  • TEMPE, AZ FULL_TIME
  • Our Company OnePoint Patient Care Overview OnePoint Patient Care is one of the pioneers in the hospice industry. Specializing in providing hospice pharmacy services since the Medicare benefit started ...
  • 20 Days Ago

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Patient Representative
  • HCA
  • Overland Park, KS
  • This position is incentive eligible. Introduction Last year our HCA Healthcare colleagues invested over 156,000 hours vo...
  • 3/28/2024 12:00:00 AM

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PATIENT REPRESENTATIVE
  • Wolfe Eye Clinic
  • Ottumwa, IA
  • Job Details Job Location Ottumwa - Ottumwa, IA Position Type Full Time Travel Percentage Minimal Job Category Admin - Cl...
  • 3/28/2024 12:00:00 AM

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Patient Representative
  • Adventhealth
  • Lake Wales, FL
  • All the benefits and perks you need for you and your family: · Benefits from Day One · Paid Days Off from Day One · Care...
  • 3/27/2024 12:00:00 AM

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Patient Representative
  • Methodist Health System
  • Allen, TX
  • Your Job: Greet, Instruct and schedules patients, registers patients into the computer system, and determines their insu...
  • 3/27/2024 12:00:00 AM

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Patient Representative
  • Sun River Health
  • Amityville, NY
  • Job Description Sun River Health provides the highest quality of comprehensive primary, preventative and behavioral heal...
  • 3/27/2024 12:00:00 AM

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Patient Representative
  • Ivy Rehab
  • Virginia Beach, VA
  • Description Position at Ivy Rehab for Kids Patient Representative (40 hrs/week) Ivy Rehab for Kids - Outpatient Pediatri...
  • 3/26/2024 12:00:00 AM

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Patient Representative
  • PHYSIOFITNESS PT PC
  • New York, NY
  • Job Description Job Description Physiofitness Physical Therapy is looking for a full-time Patient Representative to join...
  • 3/25/2024 12:00:00 AM

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Patient Representative
  • Methodist Healthcare San Antonio
  • Seguin, TX
  • Description This position is incentive eligible. Introduction Do you want to join an organization that invests in you as...
  • 3/24/2024 12:00:00 AM

Arizona (/ˌærɪˈzoʊnə/ (listen); Navajo: Hoozdo Hahoodzo Navajo pronunciation: [xòːztò xɑ̀xòːtsò]; O'odham: Alĭ ṣonak Uto-Aztecan pronunciation: [ˡaɺi ˡʂonak]) is a state in the southwestern region of the United States. It is also part of the Western and the Mountain states. It is the sixth largest and the 14th most populous of the 50 states. Its capital and largest city is Phoenix. Arizona shares the Four Corners region with Utah, Colorado, and New Mexico; its other neighboring states are Nevada and California to the west and the Mexican states of Sonora and Baja California to the south and so...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Patient Representative jobs
$39,932 to $53,734

Patient Representative in Baton Rouge, LA
An extreme example was a refugee patient we had, whose son was lost in the refugee camp system for 4 years.
February 02, 2020
Patient Representative in Tulsa, OK
According to O*NET OnLine, around 60% of the patient representatives surveyed held a bachelor’s degree and less than 10 percent held an associate’s degree.
February 14, 2020
Patient Representative in Port Arthur, TX
There are also community colleges that offer certification programs that prepare a person to become a patient representative.
December 10, 2019