Patient Relations Director manages the implementation of a patient experience strategy that supports the organization's mission, values, and goals. Oversees initiatives and projects to nurture and support a patient-centric culture across clinical, support, and administrative functions. Being a Patient Relations Director collects, measures, and analyzes patient. family, and staff sentiment data and feedback to identify areas for improvement. Additionally, Patient Relations Director coordinates role-based training to enhance each patient interaction. Requires a bachelor's degree. Typically reports to a director. The Patient Relations Director manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Patient Relations Director typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
Calling all SALES & PUBLIC RELATIONS experts, we’ve got the gig for you! Join a fun and fast-paced team, as one of our community leaders, responsible for connecting with area seniors and their families to help educate and guide them through their journey to find the perfect senior living and healthcare solutions. If your passion lies in effectively engaging and recruiting new residents, thorough and consistent lead management, as well as cultivating referrals through community outreach with the area’s top professionals and healthcare experts, then you’ll want to keep reading! Your success in helping Edgewood reach and maintain healthy occupancy goals ensures we’re able to make a positive impact on the lives of even more seniors - talk about making a difference!
By becoming a key member of our team, you'll be involved in challenging the status quoin the senior living and healthcare industry through helping to create and maintain an environment where our residents can thrive.
If you're seeking a rewarding challenge, with opportunities for professional growth, and would love to become part of a hardworking, caring team, this position is for YOU! You'll enjoy the perfect environment to let your positivity flow, while serving as a leader who can truly make a difference - why not apply NOW?!
You would be a great addition to our team if you possess the following:
We offer a competitive salary along with benefits packages for employees.
Benefits:
At Edgewood, vaccinations are a choice.
Edgewood offers of employment are contingent upon passing pre-employment screening.
About Edgewood:
Edgewood Healthcare has been providing outstanding care and services for seniors since 1992. We offer senior living solutions in more than 60 beautiful communities across seven states in the Midwest. Cheyenne, WY is home to two. Edgewood Aspen Wind is a 69-bed Assisted Living & Memory Care community and Edgewood Sierra Hills is an 81-bed Assisted Living community.