Patient Relations Director jobs in Virginia

Patient Relations Director manages the implementation of a patient experience strategy that supports the organization's mission, values, and goals. Oversees initiatives and projects to nurture and support a patient-centric culture across clinical, support, and administrative functions. Being a Patient Relations Director collects, measures, and analyzes patient. family, and staff sentiment data and feedback to identify areas for improvement. Additionally, Patient Relations Director coordinates role-based training to enhance each patient interaction. Requires a bachelor's degree. Typically reports to a director. The Patient Relations Director manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Patient Relations Director typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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Patient Relations Representative
  • Gastro Health
  • Woodbridge, VA FULL_TIME
  • Gastro Health is seeking a Full-Time Patient Relations Representative to join our team!

    Gastro Health is a great place to work and advance in your career. You'll find a collaborative team of coworkers and providers, as well as consistent hours.

    This role offers:

    • A great work/life balance
    • No weekends or evenings – Monday thru Friday
    • Paid holidays and paid time off
    • Rapidly growing team with opportunities for advancement
    • Competitive compensation
    • Benefits package

    Duties you will be responsible for:

    • Answer all incoming calls and route them to appropriate personnel; take messages and send task as necessary for all care centers.
    • Schedule, confirm, and cancel office appointments as patients call in.
    • Work on referrals and import demographics from patient portal.
    • Pick up voicemail messages on a daily basis.
    • Verify patients health plan benefits & obtain authorization, if needed.
    • Assist patients with questions and/or concerns regarding procedures
    • Request medical records from doctors and hospitals
    • Call-in new prescriptions and refills and obtain authorization if necessary
    • Obtain lab results including stat requests
    • Other duties as assigned

    Minimum Requirements:

      • A high school degree or GED is required for this position.
      • One year of experience in customer service and/or related clinical environment; working knowledge of medical terminology is a plus.
      • Dependability and Punctuality is Required
      • Taking Initiative Must be able to work between the hours of 8:00 am and 5:00 pm
      • Medical terminology knowledge Preferred
      • Bilingual (English/Spanish) preferred
      • Sitting – 100%
      • Computer (input patient info)
      • Telephone usage (speaking with patient or referral Physician)

      We offer a comprehensive benefits package to our eligible employees:

      • 401(k) retirement plans with employer Safe Harbor Non-Elective Contributions of 3%
      • Discretionary profit-sharing contributions of up to 4%
      • Health insurance
      • Employer contributions to HSAs and HRAs
      • Dental insurance
      • Vision insurance
      • Flexible spending accounts
      • Voluntary life insurance
      • Voluntary disability insurance
      • Accident insurance
      • Hospital indemnity insurance
      • Critical illness insurance
      • Identity theft insurance
      • Legal insurance
      • Pet insurance
      • Paid time off
      • Discounts at local fitness clubs
      • Discounts at AT&T

      Additionally, Gastro Health participates in a program called Tickets at Work that provides discounts on concerts, travel, movies, and more.

      Interested in learning more? Click here to learn more about the location.

      Gastro Health is the one of the largest gastroenterology multi-specialty groups in the United States, with over 130 locations throughout the country. Our team is composed of the finest gastroenterologists, pediatric gastroenterologists, colorectal surgeons, and allied health professionals. We are always looking for individuals that share our mission to provide outstanding medical care and an exceptional healthcare experience. We offer a comprehensive benefits package to our eligible employees.

      Gastro Health is proud to be an Equal Opportunity Employer. We do not discriminate based on race, color, gender, disability, protected veteran, military status, religion, age, creed, national origin, gender identity, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

      We thank you for your interest in joining our growing Gastro Health team!

    • 6 Days Ago

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    Patient Relations Specialist
    • Mountain State Oral and Facial Surgery
    • Vinton, VA FULL_TIME
    • Our company has been a prominent provider specializing in oral and maxillofacial surgery throughout the state of West Virginia and the Ohio/Kanawha River valley regions for nearly 25 years. Our missio...
    • 8 Days Ago

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    Patient Relations Specialist
    • Eye Care Partners Career Opportunities
    • Norfolk, VA FULL_TIME
    • EyeCare Partners is the nation's leading provider of clinically integrated eye care. Our national network of over 300 ophthalmologists and 700 optometrists provides a lifetime of care to our patients ...
    • 8 Days Ago

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    Patient Relations Representative
    • Gastro Health
    • Reston, VA FULL_TIME
    • Gastro Health is seeking a Full-Time Patient Relations Representative to join our team! Gastro Health is a great place to work and advance in your career. You'll find a collaborative team of coworkers...
    • 15 Days Ago

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    Patient account representative
    • Patient First
    • Allen, VA FULL_TIME
    • The responsibilities of this job include, but are not limited to, the following : Updating accounts with referral information; Preparing documentation for scanning; Processing return mail; Working wit...
    • Just Posted

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    Patient Service Representative
    • Patient First
    • Richmond, VA FULL_TIME
    • The responsibilities of this job include, but are not limited to, the following: Assisting patients using the kiosk prior to registration. Escorting patients in need of emergency assistance directly t...
    • 3 Days Ago

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    Director of IT
    • Clinical Management Consultants
    • Othello, WA
    • A reputable hospital that is committed to deliver exceptional healthcare services to the surrounding community in Centra...
    • 3/29/2024 12:00:00 AM

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    Director
    • Primrose School of Oaks
    • Phoenixville, PA
    • Job Description Job Description Build a brighter future for all children. As Child Care Director of Primrose School of P...
    • 3/29/2024 12:00:00 AM

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    Technical Director/Director
    • CGTN America
    • Washington, DC
    • CGTN is hiring a Technical Director/Director to join our team in Washington D.C. The successful candidate will work well...
    • 3/29/2024 12:00:00 AM

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    Director
    • Visa
    • Homestead, FL
    • Company Description Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions...
    • 3/29/2024 12:00:00 AM

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    Director of CVICU
    • Clinical Management Consultants
    • Castroville, TX
    • Are you ou ready to join an incredible team as the Director of Cardiovascular ICU at a cutting-edge 750-plus-bed hospita...
    • 3/27/2024 12:00:00 AM

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    Director
    • St. Johnsbury Athenaeum
    • Saint Johnsbury, VT
    • Job Description Job Description ST. JOHNSBURY ATHENAEUM DIRECTOR POSITION DESCRIPTION Job Title: Athenaeum Director Repo...
    • 3/26/2024 12:00:00 AM

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    Director
    • Chick-fil-A
    • Clinton, MD
    • Chick-fil-A Woodyard Landing in Clinton, MD is looking for a passionate and experienced Director to lead a seasoned and ...
    • 3/25/2024 12:00:00 AM

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    Director
    • The Anderson Search Group
    • Uvalde, TX
    • Director of Client Engagement and Deposit Strategy The Anderson Search Group has been engaged by one of our top clients ...
    • 3/25/2024 12:00:00 AM

    Virginia (/vərˈdʒɪniə/ (listen)), officially the Commonwealth of Virginia, is a state in the Southeastern and Mid-Atlantic regions of the United States located between the Atlantic Coast and the Appalachian Mountains. Virginia is nicknamed the "Old Dominion" due to its status as the first English colonial possession established in mainland North America and "Mother of Presidents" because eight U.S. presidents were born there, more than any other state. The geography and climate of the Commonwealth are shaped by the Blue Ridge Mountains and the Chesapeake Bay, which provide habitat for much of ...
    Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
    Income Estimation for Patient Relations Director jobs
    $116,723 to $162,284

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