Patient Relations Director manages the implementation of a patient experience strategy that supports the organization's mission, values, and goals. Oversees initiatives and projects to nurture and support a patient-centric culture across clinical, support, and administrative functions. Being a Patient Relations Director collects, measures, and analyzes patient. family, and staff sentiment data and feedback to identify areas for improvement. Additionally, Patient Relations Director coordinates role-based training to enhance each patient interaction. Requires a bachelor's degree. Typically reports to a director. The Patient Relations Director manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Patient Relations Director typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
As a member of the foundation relations team, you will help secure support from external organizations in the form of private grants and philanthropic gifts, with a focus on charitable foundations including programmatic grants, sponsored research, and other opportunities to fund and sustain activities across campus.
The Foundation Relations team is committed to building strategic, comprehensive, mutually beneficial partnerships leading to significant investment in research, programs, philanthropic priorities, and other projects in alignment with Iowa State University’s 10-year Strategic Plan. The person in this position should exhibit a commitment to the land grant mission and external investment as a core component of the academic enterprise and developing a knowledge of major research university systems.
Based on qualifications and experience, a selected candidate may hold one of these job titles: Associate Director of Development or Director of Development.
Core Responsibilities
Qualifications
Education & Work Experience
Desired Skills & Experience
Travel: Some travel
FLSA Status: Exempt
Location: Ames, IA; potentially hybrid
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