Patient Relations Director manages the implementation of a patient experience strategy that supports the organization's mission, values, and goals. Oversees initiatives and projects to nurture and support a patient-centric culture across clinical, support, and administrative functions. Being a Patient Relations Director collects, measures, and analyzes patient. family, and staff sentiment data and feedback to identify areas for improvement. Additionally, Patient Relations Director coordinates role-based training to enhance each patient interaction. Requires a bachelor's degree. Typically reports to a director. The Patient Relations Director manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Patient Relations Director typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
Job Summary
We are seeking a seasoned Director of Development and Community Relations to lead, direct, coordinate, and oversee all aspects of agency development. This includes multi-faceted communications and marketing efforts to advance the organization's mission. An important part of this postion will be cultivating donor relationships, organizing and executing major fundraising activities, overseeing grant management and administration and special projects for consistency and overall effectiveness. Participate in development and implementation of agency's strategic plan and help ensure the financial stability of program offerings and the agency as a whole.
Job Type: Full-time