Patient Relations Director jobs in Georgia

Patient Relations Director manages the implementation of a patient experience strategy that supports the organization's mission, values, and goals. Oversees initiatives and projects to nurture and support a patient-centric culture across clinical, support, and administrative functions. Being a Patient Relations Director collects, measures, and analyzes patient. family, and staff sentiment data and feedback to identify areas for improvement. Additionally, Patient Relations Director coordinates role-based training to enhance each patient interaction. Requires a bachelor's degree. Typically reports to a director. The Patient Relations Director manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Patient Relations Director typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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Patient Relations Representative
  • Northside Hospital Inc.
  • Cumming, GA OTHER
  • Overview

    Northside Hospital is award-winning, state-of-the-art, and continually growing. Constantly expanding the quality and reach of our care to our patients and communities creates even more opportunity for the best healthcare professionals in Atlanta and beyond. Discover all the possibilities of a career at Northside today.

    Responsibilities

    Processes complaints and concerns brought forward by patients, families and visitors. Serves as the initial representative for the organization during the grievance process and identifies options for resolution. Oversees the management of financial resources used to respond to patient/family requests for assistance; provides direct intervention with staff/patient/family conflict; acts as internal and external resource for referrals to meet customer's needs. Makes recommendations for process improvement on behalf of customers to increase the level of patient satisfaction. Maintains direct contact with patients of all ages, families, and visitors to provide emotional support, assistance, and the hospital grievances. The duties of this position require the exercise of courtesy and patience in speaking with patients, families, and others to maintain sound public relations.

    Qualifications

    Requirements:

    • Two years experience in an occupation requiring advocacy, public relations customer service or medical setting, or a higher education degree (Associates, Bachelor's degree etc.).
    • Demonstrated interpersonal, organizational and communication/customer service skills.
    • Demonstrated knowledge and skill in utilization of computer application and knowledge of word-processing programs (specifically, Microsoft Word and Microsoft Excel).
    • Demonstrated problem-solving skills. Demonstrated ability to work independently. Ability to type 30 - 40 words per minute.
    • High school diploma.

    Work Hours:

    8am-4:30pm

    Weekend Requirements:

    Yes

    On-Call Requirements:

    No
  • 23 Days Ago

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Patient Relations Coordinator
  • BGW Dental Group
  • Gainesville, GA FULL_TIME
  • Patient Relationship Coordinator IMMEDIATE HIRE! Private practice looking for experienced dental professional for our Patient Relationship Coordinator position. We are a fast growing whole family, mul...
  • 2 Months Ago

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Public Relations Coordinator
  • Eberly & Collard Public Relations
  • Atlanta, GA FULL_TIME
  • At Eberly & Collard Public Relations (ECPR), we foster career growth for individuals in the fields of public relations, branding, advertising, digital marketing, social media, event management, influe...
  • 1 Month Ago

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Director, Marketing and Public Relations
  • HARTZ | Search
  • Brunswick, GA FULL_TIME
  • SOUTHEAST GEORGIA HEALTH SYSTEM BRUNSWICK, GA HARTZ Search invites you to explore an exciting opportunity with Southeast Georgia Health System for a Director of Marketing and Public Relations. The new...
  • 20 Days Ago

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Director of Donor Relations
  • Emory University
  • Atlanta, GA FULL_TIME
  • Discover Your Career at Emory University Emory University is a leading research university that fosters excellence and attracts world-class talent to innovate today and prepare leaders for the future....
  • 20 Days Ago

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Associate Director of Donor Relations
  • Emory University
  • Atlanta, GA FULL_TIME
  • Discover Your Career at Emory University Emory University is a leading research university that fosters excellence and attracts world-class talent to innovate today and prepare leaders for the future....
  • 21 Days Ago

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Director
  • ProKatchers LLC
  • Los Angeles, CA
  • Job Title: Director of Information Services Location: Los Angeles, CA (Hybrid) Duration: Full Time Job Description: Prov...
  • 3/27/2024 12:00:00 AM

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Director
  • NY Kids Club
  • New York, NY
  • Job Type Full-time Description NY Kids Club & NY Preschool is New York's premier children's enrichment space and accredi...
  • 3/27/2024 12:00:00 AM

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Director
  • St. Johnsbury Athenaeum
  • Saint Johnsbury, VT
  • Job Description Job Description ST. JOHNSBURY ATHENAEUM DIRECTOR POSITION DESCRIPTION Job Title: Athenaeum Director Repo...
  • 3/26/2024 12:00:00 AM

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Director
  • Chick-fil-A
  • Clinton, MD
  • Chick-fil-A Woodyard Landing in Clinton, MD is looking for a passionate and experienced Director to lead a seasoned and ...
  • 3/25/2024 12:00:00 AM

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Director
  • The Anderson Search Group
  • Uvalde, TX
  • Director of Client Engagement and Deposit Strategy The Anderson Search Group has been engaged by one of our top clients ...
  • 3/25/2024 12:00:00 AM

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DIRECTOR
  • The Muscogee Nation
  • Okmulgee, OK
  • MUSCOGEE (CREEK) NATION Seeking a DIRECTOR Description: The Director of Community Research and Development acts as a con...
  • 3/25/2024 12:00:00 AM

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Director
  • LEADERS OF TOMORROW LEARNING ACADEMY
  • Austell, GA
  • Job Description Job Description Oversee day to day operation of the Program Site. Facilitate administrative responsibili...
  • 3/25/2024 12:00:00 AM

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Director
  • Visa
  • Homestead, FL
  • Company Description Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions...
  • 3/24/2024 12:00:00 AM

Georgia is a state in the Southeastern United States.Beginning from the Atlantic Ocean, the state's eastern border with South Carolina runs up the Savannah River, northwest to its origin at the confluence of the Tugaloo and Seneca Rivers. It then continues up the Tugaloo (originally Tugalo) and into the Chattooga River, its most significant tributary. These bounds were decided in the 1797 Treaty of Beaufort, and tested in the U.S. Supreme Court in the two Georgia v. South Carolina cases in 1923 and 1989. The border then takes a sharp turn around the tip of Rabun County, at latitude 35°N, thou...
Source: Wikipedia (as of 04/17/2019). Read more from Wikipedia
Income Estimation for Patient Relations Director jobs
$113,943 to $158,419

Patient Relations Director in Portland, ME
Top 13 Situational Interview Questions As Patient Relations Director.
January 04, 2020
Patient Relations Director in Lorain, OH
New York State’s Patient Rights legislation preserves your ability to complain to the Department of Health.
January 14, 2020
Patient Relations Director in Nashville, TN
Your nurse and the nursing unit director at UPMC Passavant are available to address your concerns.
February 12, 2020